Response from DM: Findings regarding a Language and Cultural Advisor (LCA)

12 February 2020

 

Mr. Gregory A. Lick
100 Metcalfe St.
Ottawa, ON KIP 5M1


Mr. Lick,

This letter serves to update your Office on the Department’s undertakings in regards to an injured former Public Service term employee who served in support of Canada’s mission in Afghanistan as a Language and Cultural Advisor (LCA).

In June 2019, you shared your findings following an investigation into a complaint from this former term employee, Mr. X. I am pleased to inform you that the Office of Disability Management within ADM(HR-Civ) has worked closely with Mr. X and his legal counsel to ensure his application to WSIB was received and approved. Mr. X is now in receipt of the financial and medical resources he requires for continued health and support.

We remain committed to this important issue and continue to help those LCAs who are impacted from their tours in Afghanistan.

To this effect, ADM(HR-Civ) has partnered with CFINTCOM, CFLA, ESDC and WSIB to contact all LCAs who toured between 2001 and 2014 to offer support and guidance, and ensure they receive the resources and care they are entitled to. Each stakeholder is engaged and committed to ensure timely progress of these files.

We continue to put our time and resources towards this important issue and your Office will be kept apprised of progress made.


Sincerely,


Jody Thomas
Deputy Minister, National Defence

<section> <div class="well"> <p class="h1 mrgn-tp-0 mrgn-bttm-md text-center">Contact us</p> <p class="h4 text-center">We are ready to help.</p> <ul class="list-unstyled"> <li class="mrgn-tp-md"> <a class="btn btn-info btn-block" href="tel:+1888-828-3626"><span class="glyphicon glyphicon-earphone"></span> Call us toll-free at <span class="nowrap h3">1-888-828-3626</span></a> </li> <li class="mrgn-tp-sm"> <a class="btn btn-default btn-block" title="secure online complaint form" href="https://www3.ombudsman.forces.gc.ca/ocf_e.php"> <span class="glyphicon glyphicon glyphicon-th-list"></span> Submit a question or complaint through our secure online form</a> </li> <li class="mrgn-tp-sm"> <a class="btn btn-default btn-block" title="Live Chat" href="/content/canadasite/en/ombudsman-national-defence-forces/contact/live-chat.html"><span class="glyphicon glyphicon glyphicon-comment"></span> Live chat with an agent <span class="nowrap">8 am to 5 pm ET</span> <span class="nowrap">Monday to Friday</span></a> </li> <li class="mrgn-tp-sm"> <a class="btn btn-default btn-block" title="Online Booking Tool" href="/content/canadasite/en/ombudsman-national-defence-forces/contact/online-booking-tool.html"><span class="glyphicon glyphicon glyphicon-phone"></span> Book a phone call with an agent</a> </li> <li class="mrgn-tp-sm"> <a class="btn btn-default btn-block" title="Email" href="mailto:OMB.Ombudsman-Intake-Accueil@forces.gc.ca"><span class="glyphicon glyphicon glyphicon-send"></span> Email an agent for information or assistance</a> </li> <li class="mrgn-tp-sm"> <a class="btn btn-default btn-block" title="Email" href="mailto:ombudsman-communications@forces.gc.ca"><span class="glyphicon glyphicon glyphicon-send"></span> Email for general office inquiries</a> </li> <li class="mrgn-tp-sm"> <a class="btn btn-default btn-block" title="Email" href="mailto:andrew.bernardo@forces.gc.ca"><span class="far fa-newspaper"></span> Email media relations</a> </li> <li class="mrgn-tp-sm"> <div class="btn-info brdr-tp brdr-bttm brdr-rght brdr-lft small"> <p class="h6 mrgn-tp-sm mrgn-lft-md mrgn-bttm-sm mrgn-rght-md" ><span class="glyphicon glyphicon-envelope"></span><strong>  Mailing address</strong></p><p class="h6 mrgn-tp-sm mrgn-lft-md mrgn-bttm-sm mrgn-rght-md">Office of the Ombudsman<br /> 100 Metcalfe Street <span class="nowrap">12<sup>th</sup> Floor</span><br /> Ottawa, Ontario<br /> K1P 5M1</p></div> </li> </ul> </div> </section>

Page details

Date modified: