2010-2011 Annual Report on the Access to Information Act
2010-2011 Annual Report on the Access to Information Act
is available on the PHAC web site.
Également disponible en français sur le site Web de l’ASPC sous le titre :
Rapport annuel 2010-2011 sur la
Loi sur l'accès à l'information.
To obtain additional copies, please contact:
Access to Information and Privacy Office
Public Health Agency of Canada
130 Colonnade Road, A.L. 6503F
Ottawa, Ontario K1A 0K9
Tel: (613) 948-8187 Fax: (613) 957-9093
This publication can be made available in alternative formats upon request.
© Her Majesty the Queen in Right of Canada, 2011
Cat.: / ISBN:
Online Cat.: / Online ISBN:
- Section 1: Introduction
- Section 2: Report on the Administration of the Access to Information Act
- Section 3: Report on Access to Information Consultations and Informal Requests
- APPENDIX A – Delegation Order - Access to Information Act
- APPENDIX B - Statistical Report - Access to Information Act
- APPENDIX C – Supplemental Reporting Requirements - Access to Information Act
The Access to Information Act1 (ATI Act) was proclaimed on July 1, 1983. The Act has been amended as a result of the Royal Assent of the Federal Accountability Act on December 12, 2006. Certain provisions came into force on December 12, 2006, while others took effect on April 1, 2007 and September 1, 2007.
The ATI Act gives Canadian citizens and individuals present in Canada a broad right of access to information contained in government records subject to certain specific and limited exceptions.
Section 72 of the ATI Act requires the head of every government institution to submit an annual report to Parliament on the administration of the Act within the institution for each fiscal year.
This Annual Report provides a summary of the management and administration of the ATI Act within the Public Health Agency of Canada (PHAC) for the fiscal year 2010-2011.
For further information or to make a request under the Access to Information Act, please direct your inquiries to:
Access to Information and Privacy Office
Public Health Agency of Canada
130 Colonnade Road
Tel: (613) 948-8197
Fax: (613) 957-9093
Public health involves the organized efforts of society to keep people healthy and to prevent injury, illness and premature death. It includes programs, services and policies that protect and promote the health of all Canadians. In Canada, public health is a responsibility that is shared by the three levels of government in collaboration with the private sector, non-government organizations, health professionals and the public.
In September 2004, the Public Health Agency of Canada (the Agency) was created within the federal Health Portfolio to deliver on the Government of Canada’s commitment to increase its focus on public health in order to help protect and improve the health and safety of all Canadians and to contribute to strengthening the health care system.
The Agency has the responsibility to:
- contribute to the prevention of disease and injury, and to the promotion of health;
- enhance the quality and quantity of surveillance data and expand the knowledge of disease and injury in Canada;
- provide federal leadership and accountability in managing public health emergencies;
- serve as a central point for sharing Canada’s expertise with the rest of the world and for applying international research and development to Canada’s public health programs; and
- strengthen intergovernmental collaboration on public health and facilitate national approaches to public health policy and planning.
The Access to Information and Privacy (ATIP) Office is part of the Planning, Reporting and Risk Management Division of the Emergency Management and Corporate Affairs Branch within PHAC. The ATIP Office has seven full-time equivalents to fulfill PHAC’s obligations under the Access to Information and Privacy Acts. The staff in the ATIP Office in 2010–11 consisted of seven employees: the Director and six officers at various levels. The ATIP officers’ work ranges from processing complex and/or voluminous files to more routine, straightforward requests. The ATIP Director served as the Agency’s ATIP Coordinator throughout the reporting year.
Info Source is a series of publications containing information about, and/or collected by, the Government of Canada. The primary purpose of Info Source is to assist individuals in exercising their rights under the Access to Information Act and the Privacy Act. Info Source also supports the federal government’s commitment to facilitate access to information regarding its activities.
During this reporting period, the ATIP Office re-organized the content of its Info Source chapters, including the descriptions of its information holdings, by institutional functions, programs and activities. The Agency’s chapter is now laid out in line with its Program Activity Architecture. Under this approach, all classes of records and personal information banks are directly linked to the relevant institutional program and/or activity.
Section 71 of the Access to Information Act requires government institutions to provide facilities where members of the public may obtain information such as Info Source. The following Public Health Agency Canada location has been designated as a public reading room.
344B - 130 Colonnade Road
The ATIP Office continued to provide advice and training on the provisions of the ATI and Privacy Acts and their impact on PHAC programs and initiatives.
- Twenty-three (23) presentations on Info Source and Privacy were delivered to over 100 PHAC employees.
- Procedures were streamlined to better assist the office of primary interest with their retrieval processes to ensure that established timelines are respected.
- Five ATIP presentations were delivered to 60 employees from various programs.
PHAC continued to improve the timeliness, efficiency and accuracy of responses to Access to Information (ATI) requests. All available standard classes of records applicable to the Agency’s information holdings were include in updates to Info Source. There was also enhanced engagement of senior management through weekly and quarterly reporting on retrieval deadlines. Of note, PHAC received a "Strong" rating by the Treasury Board Secretariat for Line of Evidence 12.4 (Access to Information) in the most recent round of the Management Accountability Framework assessments.
The responsibilities associated with the administration of the ATI Act are delegated to the PHAC ATIP Coordinator by the Minister of Health.
Please see Appendix A for a copy of the delegation instrument.
The number of requests received under the ATI Act decreased from 205 in 2009-2010 to 143 in 2010-2011; however, the total number of pages increased by almost 200% to 211,224 in 2010-2011. Thirty requests were carried forward to 2011-2012.
Appendix B provides a statistical summary of the access to information requests received and/or treated in 2010-2011.
As in previous years, the requests spanned all of PHAC's activities.
|Received in 2010-2011||143|
|Outstanding from 2009-2010||63|
- Business 50
- Media 49
- Public 33
- Organizations 9
- Academia 2
The 176 requests cited in Appendix B were resolved in the following manner:
- 35 requests resulted in the release of all information sought;
- 82 requests resulted in partial disclosures; Section 19 was the most invoked section of the ATI Act.
- 11 requests were withheld; 3 requests were withheld entirely pursuant to the following sections of the ATI Act: 68 (published materials) 69(1) (confidences of the Queen’s Privy Council) 8 requests were withheld entirely pursuant to the following sections of the ATI Act: 19 (personal information) 20 (third party information) 22.1 (internal audits) 26 (information to be published).
- for 23 requests, no relevant records under the control of the Agency existed;
- 23 requests were abandoned (requests are considered abandoned when the applicant formally withdraws the request or when he/she does not respond to correspondence sent by the ATIP Office);
- one request was treated informally and;
- one request was transferred.
Total Pages Examined: 114,792
Total Pages Released: 16,851
As noted in Appendix B, PHAC invoked exemptions under sections 13, 14, 15, 16, 18, 19, 20, 21, 22, 22.1, 23, 24, and 26 of the Act. Appendix B shows the number of requests where specific types of exemptions were invoked to sever information. For example, if, in processing a request, five different exemptions were applied by PHAC, one exemption under each relevant section would be reported for a total of five. If the same exemption is claimed several times for the same request, it is reported only once in Appendix B.
The Act does not apply to published material pursuant to section 68 and to confidences of the Queen's Privy Council pursuant to section 69. Appendix B provides information on the number of requests where exclusions were invoked.
If under one request, two different exclusions were claimed, one exclusion under each relevant section would be reported for a total of two. If the same exclusion is applied several times for the same request, it is reported only once in Appendix B.
Section 9 of the Act provides for the extension of the statutory time limits if consultations are necessary, or if the request is for a large volume of records, and processing the request within the original time limit would unreasonably interfere with the operations of the Agency.
During 2010-2011, 97 requests were completed within 30 days, 14 requests were extended for 30 days, and another 65 requests required extensions of more than 60 days.
In 2010-2011, 86.9% (153) of the 176 completed requests were addressed within the prescribed legislative time frame:
- 55.1% (97 requests) within 1-30 days
- 7.4% (13 requests) within 31-60 days
- 7.4% (13 requests) within 61-90 days
- 5.7% (10 requests) within 91-120 days and
- 24.4% (43 requests) over 120 days.
The fees collected during the reporting period totalled $945.70. In accordance with government policy, it is the Agency’s practice to waive photocopy fees where the total owing per request amounts to less than $25.
- Total salary costs associated with the ATI Act were $412,267.80 for 2010-2011.
- Other administrative costs amounted to $113,343.50
- The total costs were $525,611.30
- The associated employee resources for 2010-2011 are estimated at 6.15 FTEs for administering the ATI Act.
These figures are strictly for the Agency’s ATIP Office and do not reflect the costs to the Agency associated with the efforts of other organizational units to respond to requests (e.g., time to retrieve documents, etc.)
Ten complaints regarding requests were lodged with the Office of the Information Commissioner (OIC) during this reporting period.
- four complaints alleged that the time taken by the Agency was excessive; two complaints were not well founded, two were abandoned.
- four complaints alleged that the exemptions invoked were not properly applied; three investigations are ongoing, the other is resolved.
- two complaints alleged deemed refusal; both complaints are considered resolved.
In 2010-2011, there were three court applications submitted to the Federal Court (Trial Division) pursuant to section 44 of the ATI Act. Following negotiations with the applicant, the requests for judicial review were abandoned.
PHAC received 110 requests for consultations from other government departments and agencies in 2010-2011, with 12 outstanding from 2009-2010.
A total of 112 access consultation requests were completed in 2010-2011. These requests amounted to a review of over 5,702 pages of information. After a thorough review of the files, PHAC determined that in 72 of the 112 requests completed, information pertaining to PHAC could be released in full.
Total Pages Examined: 5,702
There were 121 informal requests processed during this reporting period.
Total Pages Examined: 1,512
APPENDIX A - Text Equivalent
APPENDIX A: Delegation Order – Access to Information Act
Pursuant to the power of delegation conferred upon me by Section 73 of the Access to Information Act, the person exercising the functions and position of Access to Information and Privacy Coordinator for the Public Health Agency of Canada and the respective successor, including in the Coordinator's absence, a person or officer designated in writing to act in the place of the holder of such functions and position is hereby authorized to exercise these powers, duties or functions of the Minister as the head of the government institution under the Act, set out in the attached schedule.
The person exercising the functions and position of Access to Information and Privacy Coordinator for the Public Health Agency of Canada and the respective successor, including in the coordinator's absence, a person or officer designated in writing to act in the place of the holder of such functions and position, is hereby authorized to exercise these powers, duties or functions of the Minister as the head of the government institution under the Act, set out in sections 6, 8, 9 and 10 of the Act.
Public Health Agency of Canada Schedule of Delegation Order
|Sections of Act||Powers, Duties or Functions||Responsible Position|
|6||Clarify a request||ATIP Co-ordinator|
|7 (a)||Issue notice where access requested||ATIP Co-ordinator|
|8 (1)||Transfer to another institution or to accept transfer from another institution||ATIP Co-ordinator|
|9||Extension of time limits||ATIP Co-ordinator|
|11 (2), (3), (4), (5), (6)||Additional fees and waiver of fees||ATIP Co-ordinator|
|12 (2), (3)||Language of access||ATIP Co-ordinator|
|13||Refuse to disclose information obtained in confidence||ATIP Co-ordinator|
|14||Refusal to disclose information pertaining to federal-provincial affairs||ATIP Co-ordinator|
|15||Refuse to disclose information pertaining to international affairs and/or defence||ATIP Co-ordinator|
|16||Refuse to disclose information pertaining to law enforcement and investigations||ATIP Co-ordinator|
|17||Refuse to disclose information pertaining to the safety of individuals||ATIP Co-ordinator|
|18||Refuse to disclose information pertaining to the economic interest of Canada||ATIP Co-ordinator|
|19||Refuse to disclose personal information||ATIP Co-ordinator|
|19 (2)(a)(b)(c)||Disclose personal information when authorized||ATIP Co-ordinator|
|20||Refuse to disclose or disclose third party information||ATIP Co-ordinator|
|21||Refuse to disclose information pertaining to advice and recommendations for the government institution||ATIP Co-ordinator|
|22||Refuse to disclose information pertaining to testing procedures||ATIP Co-ordinator|
|23||Refuse to disclose information subject to solicitor-client privilege||ATIP Co-ordinator|
|24||Refuse to disclose information subject to statutory prohibitions||ATIP Co-ordinator|
|25||Sever information||ATIP Co-ordinator|
|26||Refuse to disclose information to be published||ATIP Co-ordinator|
|27 (1)(4)||Carry-out third party notification||ATIP Co-ordinator|
|28(1)(2)(4)||Receive third party representation; make a decision as to whether to disclose the record or part thereof and notify the third party of the right to appeal to the Federal court||ATIP Co-ordinator|
|29(1)||Disclose inforamtion on the recommendation of the Information Commissioner||ATIP Co-ordinator|
|33||Advise the Information Commissioner of third party involvement||ATIP Co-ordinator|
|35(2)||Make representations to the Information Commissioner during an investigation||ATIP Co-ordinator|
|37(4)||Give access to records||ATIP Co-ordinator|
|43(1)||Issue a notice to a third party of an application for Court review||ATIP Co-ordinator|
|44(2)||Issue a notice to an applicant that a third party has applied for Court review||ATIP Co-ordinator|
|52(2)(3)||Request special rules for hearings||ATIP Co-ordinator|
|69||Refuse to disclose Cabinet confidences||ATIP Co-ordinator|
|71(2)||Refuse to disclose information from manuals||ATIP Co-ordinator|
|72(1)||Prepare an Annual Report to Parliament||ATIP Co-ordinator|
|77||Carry out responsibilities conferred on the head of the institution by the regulations made under section 77 which are not included above||ATIP Co-ordinator|
APPENDIX B - Text Equivalent
APPENDIX B: Statistical Report - Access to Information Act
Institution: Public Health Agency of Canada
Reporting period: 4/1/2010 to 3/31/2011
I - Request under the Access to Information Act
Received during reporting period: 143
Outstanding from previous period: 63
Completed during reporting period: 176
Carried forward: 30
II - Disposition of Requests Completed
- All disclosed: 35
- Disclosed in part: 82
- Nothing disclosed (excluded): 3
- Nothing disclosed (exempt): 8
- Transferred: 1
- Unable to process: 23
- Abandoned by applicant: 23
- treated informally: 1
III - Exemptions Invoked
S. Art. 13(1)(a): 17
S. Art. 14: 25
S. Art. 15(1) International rel.: 0
Subversive activities: 0
S. Art. 16(1)(a): 2
S. Art. 16(2): 26
S. Art. 16(3): 0
S. Art. 17: 0
S. Art. 18(a): 2
S. Art. 19(1): 58
S. Art. 20(1)(a): 14
S. Art. 21(1)(a): 43
S. Art. 22: 1
S. Art. 23: 7
S. Art. 24: 5
S. Art. 26: 4
IV - Exclusions Cited
S. Art. 68(a): 2
S. Art 69(1)(a): 7
V - Completion Time
30 days or under: 97
31 to 60 days: 14
61 to 120 days: 22
121 days or over: 43
VI - Extensions
|30 days or under||31 days or over|
VII - Translations
Translations requested: 0
English to French: 0
French to English: 0
VIII - Method of access
Copies given: 114
Copies and examination: 4
IX - Fees
Net fees collected
Application fees: $655.00
Computer processing: $0.00
|Fees waived||No. of times||$|
|$25.00 or under||27||$186.00|
X - Costs
Financial (all reasons) ($000)
Administration (O and M): 1,334,346.0
Person year utilization (all reasons)
Person year (decimal format): 6.15
In addition to the reporting requirements addressed in form TBS/SCT 350-62 "Report on the Access to Information Act", institutions are required to report on the following using this form:
Part III – Exemptions invoked
Paragraph 13(1)(e) - 0
Subsection 16.1(1)(a) - 0
Subsection 16.1(1)(b) - 0
Subsection 16.1(1)(c) - 0
Subsection 16.1(1)(d) - 0
Subsection 16.2(1) - 0
Subsection 16.3 - 0
Subsection 16.4(1)(a) - 0
Subsection 16.4(1)(b) - 0
Subsection 16.5 - 0
Subsection 18.1(1)(a) - 0
Subsection 18.1(1)(b) - 0
Subsection 18.1(1)(c) - 0
Subsection 18.1(1)(d) - 0
Subsection 20(1)(b.1) - 0
Subsection 20.1 - 0
Subsection 20.2 - 0
Subsection 20.4 - 0
Subsection 22.1(1) - 2
Part IV – Exclusions cited
Subsection 68.1 - 0
Subsection 68.2(a) - 0
Subsection 68.2(b) - 0
Subsection 69.1(1) - 0
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