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Management Response and Action Plan

Integrated Strategy on Healthy Living and Chronic Disease

Diabetes Community-Based Programing Functional Component March 24, 2009

  Evaluation Recommendations Management Response Management Action Plan Deliverables Expected Completion Date Responsibility Accountability
Diabetes CBP Program Recommendations
1 Identify, assess and communicate to senior management the risks associated with one-year funding agreements in community-based diabetes initiatives and within the broader context of PHAC Gs&Cs Realignment Initiative. Agree
  • Conduct a risk analysis
  • Risk analysis report
December 2009 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Consult PHAC national and regional Diabetes CBP program management and evaluation staff
  • Business case, including risk analysis, presented to Branch Executive Committee
December 2009 CCDPC, Director,
Chronic Disease Policy, Planning and Reporting
  • Develop a business case outlining risks, required resources, and options for future success
Regional Operations, Regional Director, Alberta/Northwest Territories Region
2 Enhance Diabetes CBP transparency and consistency in project solicitation and decision-making process. Agree
  • Ensure consistent application of PHAC Standard Operating Procedures
  • Document outlining adherence to PHAC Standard Operating Procedures
December 2009

CCDPC, Director, Chronic Disease Prevention Division

Regional Operations, Regional Director, Alberta/Northwest Territories Region

CCDPC, Director General
3 Increase stakeholder awareness of Diabetes Community-based Programming (CBP) priorities, progress, roles, responsibilities and vision. Agree
  • In consultation with PHAC Communications, develop and launch a multi-year Diabetes CBP communications plan, which would also include guidelines on provincial / territorial consultations
  • Web strategy
September 2009 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Communications plan with priorities and implementation options
December 2009
  • Launch of plan
June 2010 Regional Operations, Regional Director, Alberta/Northwest Territories Region
4 Identify and communicate linkages between Diabetes CBP, Knowledge Development Exchange and Dissemination (KDED) and Healthy Living Program. Agree
  • Define and communicate to internal staff and stakeholders the CBP, KDED and Healthy Living approaches, and specify linkages between each program
  • PHAC consensus meeting for staff working in Diabetes CBP, KDED and Healthy Living Program
September 2009 CCDPC, Director, Chronic Disease
Prevention Division
CCDPC, Director General
  • Operational plan linking KDED and Healthy Living to Diabetes CBP
January 2010

Regional Operations, Regional Director, Alberta/Northwest Territories Region

CHP, Director, Healthy Communities Division

5 Disseminate evaluation findings and lessons learned from funded projects. Agree
  • In collaboration with the Centre for Excellence in Evaluation and Program Design, identify information to be disseminated
  • Dissemination Plan for information generated by projects
June 2010 CCDPC, Director, Chronic Disease CCDPC, Director General
  • Determine audiences and appropriate methods of information dissemination
Regional Operations, Regional Director, Alberta/Northwest Territories Region
Diabetes CBP Evaluation Recommendations
6 Establish a performance measurement framework and monitoring system to track activities, outputs and immediate outcomes at the program-level of the Diabetes CBP Functional Component. Agree
  • Determine scope, consult with stakeholders, develop performance measurement framework, including targets, design system, pilot and implement the performance monitoring system
  • Report outlining relevant performance measurement systems and options for implementation
March 2010 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Performance measurement framework
December 2010
  • Report outlining partial implementation of performance monitoring system
December 2010 Regional Operations, Regional Director, Alberta/Northwest Territories Region
  • Implementation of performance monitoring system
March 2011
7 Improve project-level performance reporting by enhancing the diabetes-specific Project Evaluation Reporting Tool (PERT) questions Agree
  • Continue to add clarity to the diabetes-specific PERT questions and align questions with the Diabetes CBP Performance Measurement Framework
  • Revised diabetes-specific PERT questions
March 2010 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Continue to support funded projects in completing the PERT
Regional Operations, Regional Director, Alberta/Northwest
8 Develop approaches and instruments to measure intermediate outcomes of the Diabetes CBP to facilitate ongoing decision-making and future evaluation designs. Agree
  • Determine scope, consult with stakeholders, identify designs, indicators and measures to systematically assess progress on achieving intermediate outcomes
  • Project Plan
December 2009 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Framework outlining options for approaches, designs and measures
March 2010
  • Develop, pilot and implement tool(s) and methodology to assess progress on achieving intermediate outcomes
  • Pilot report
September 2010 Regional Operations, Regional Director, Alberta/Northwest Territories Region
  • Finalized methodology
January 2011
  • Initiate data collection
February 2011
9 Strengthen the program and evaluation linkages within Diabetes CBP (Community-based Network and Diabetes and Healthy Living Evaluation Working Group). Agree
  • Identify, develop and implement collaboration and communication opportunities and strategies among the Community-based Network and Diabetes Healthy Living Evaluation Working Group
  • Consultation with Diabetes CBP evaluators and program consultants
June 2009 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Action plan
August 2009 Regional Operations, Regional Director, Alberta/Northwest Territories Region
  • Implementation of action plan
September 2009 and ongoing
  • Review and update Terms of Reference
  • Updated Terms of Reference
September 2009 CHP, Director, Healthy Communities Division
Overall ISHLCD Program and Evaluation Recommendations
10 Ensure all ISHLCD Functional and Program Components Gs&Cs adhere to the forthcoming findings and recommendations from the PHAC Gs&Cs Realignment Initiative. Agree
  • Review Gs&Cs monitoring annually and implement new recommendations and policies as appropriate
  • Annual review of Gs&Cs monitoring as per Standard Operating Procedures
December 2009 & Biannually

CCDPC, Director, Chronic Disease Prevention Division

ARO Director

CCDPC, Director General
11 Develop an approach and instruments to systematically assess the common immediate outcome of engagement which crosses all ISHLCD Functional and Program Components. Agree
  • Determine scope, consult with stakeholders, identify designs, indicators and measures to systematically assess engagement
  • Achieve consensus on a definition of engagement
September 2009 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Develop, pilot and implement tool(s) and methodology to assess engagement
  • Pilot report
January 2010 ARO Director
  • Finalized Tool(s)
June 2010
  • Initiate data collection
December 2010
12 Establish a performance measurement framework and monitoring system for the ISHLCD as a whole to track key outputs and immediate outcomes. Agree
  • Consult Monitoring and Evaluation Working Group members on an on-going basis to align the functional and program components’ performance measurement frameworks with the ISHLCD’s framework and PHAC’s Performance Measurement Framework
  • Performance measurement framework
March 2010 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Determine scope, consult with stakeholders, develop performance measurement framework, including targets, design system, pilot and implement the performance monitoring system
  • Report outlining partial implementation of performance measurement system
December 2010 ARO Director
  • Implementation of performance measurement system
March 2011
13 Identify and communicate the KD&E linkages across Functional and Program Components of the ISHLCD matrix. Agree
  • Define a Strategy-wide KD&E approach.
  • Consensus meeting to build a working relationship.
September 2009 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Updated ISHLCD roles & responsibilities documents
October 2009 CCDPC, Director Evidence and Risk Assessment Division
  • Joint ISHLCD KD&E Operational plan.
January 2010 ARO Director
14 Identify, assess and communicate to stakeholders internal and external ISHLCD coordination mechanisms reflecting best practices for matrix management and an integrated approach to healthy living and chronic disease prevention and management. Agree
  • Examine current ISHLCD matrix functions to identify lessons learned.
  • Lessons Learned Report
August 2009 CCDPC, Director, Chronic Disease Prevention Division CCDPC, Director General
  • Compare ISHLCD matrix lessons learned with lessons learned and best practices of matrix management organizations in the public sector and share this analysis with PHAC Matrix Management Training Working Group.
  • Environmental scan of matrix management research and evaluations in the public sector to determine critical success factors and lessons learned
December 2009
  • Develop a business case outlining risks and required resources for future success
  • Business case to support ISHLCD coordination mechanisms presented to Branch Executive Committee
March 2010

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