ARCHIVED - Management Response and Action Plan

 

Integrated Strategy on Healthy Living and Chronic Disease -

Surveillance Functional Component, March 24, 2009

  Evaluation Recommendations Management Response Management Action Plan Deliverables Expected Completion Date Responsibility Accountability
ISHLCD Surveillance Program Recommendations
1

Increase stakeholder awareness of PHAC priorities, progress, role, vision and results for ISHLCD Surveillance.

Agree

  • In consultation with PHAC Communications, and the PHAC Surveillance Coordination Unit develop and launch a multi-year surveillance communications plan
  • Environmental scan of current means of communication, stakeholder groups and specific stakeholder requirements

September 2009

CCDPC, Director, Surveillance Division

CCDPC, Director General

  • Communications plan with priorities and implementation options

December 2009

  • Launch of plan and development of additional venues and means for communicating with stakeholders

June 2010

2

Identify and communicate linkages between ISHLCD Surveillance and the Knowledge Development Exchange and Dissemination (KDED) Functional Components.

Agree

  • Define KDED approach vis-à-vis PHAC’s regional and national role in surveillance and identify, develop and communicate to stakeholders specific linkages supporting the ISHLCD Surveillance Functional Component.
  • Consensus meeting to build a working relationship

September 2009

CCDPC, Director, Surveillance Division

CCDPC, Director General

  • Operational plan building KDED into the Healthy Living and Chronic Disease Surveillance Program

January 2010

CCDPC, Director,
Evidence and Risk Assessment Division

3

Identify program performance requirements based on PHAC Evaluation Framework for Surveillance Systems and ISHLCD KDED performance measurement framework. Establish a performance monitoring system to track activities, outputs and immediate outcomes for the Surveillance Functional Component.

Agree

  • Adopt or adapt and implement the conceptual model, tools and indicators of the PHAC Evaluation Framework for Surveillance Systems
  • Performance measurement framework based on the PHAC Evaluation Framework for Surveillance Systems

March 2010

CCDPC, Director, Chronic Disease Prevention Division

CCDPC, Director General

  • Pilot report of partial implementation of performance monitoring system

December 2010

  • Implementation of complete performance monitoring system

March 2011

4

Develop approaches and instruments to measure intermediate outcomes of the ISHLCD Surveillance Functional Component to facilitate ongoing decision-making and future evaluation designs.

Agree

  • Determine scope, consult with stakeholders, identify designs, indicators and measures to systematically assess progress on achieving intermediate outcomes
  • Project plan

March 2011

CCDPC, Director, Chronic Disease Prevention Division

CCDPC, Director General

  • Framework report on options for approaches, designs and measures

June 2011

  • Develop, pilot and implement tool(s) and methodology to assess progress on achieving intermediate outcomes
  • Pilot report

September 2011

  • Finalized methodology

December 2011

  • Initiate data collection

March 2011

5

Establish an evaluation working group with representation from evaluation and program staff to inform development of the performance monitoring system and evaluation tools, and to ensure system utility. Representation from PHAC regional offices will be sought as appropriate.

Agree

  • Create Working Group
  • Terms of reference and membership list

June 2009

CCDPC, Director, Chronic Disease Prevention Division

CCDPC, Director General

  • Develop and gain approval for a multi-year work plan
  • Liaise and engage with SFEWG as appropriate
  • Multi-year work plan

October 2009

ARO Director

Overall ISHLCD Program and Evaluation Recommendations
6

Ensure all ISHLCD Functional and Program Components Gs&Cs adhere to the forthcoming findings and recommendations from the PHAC Gs&Cs Realignment Initiative.

Agree

  • Review Gs&Cs monitoring annually and implement new recommendations and policies as appropriate
  • Annual review of Gs&Cs monitoring as per Standard Operating Procedures

December 2009 & Biannually

CCDPC, Director, Chronic Disease Prevention Division

ARO Director

CCDPC, Director General

7

Develop an approach and instruments to systematically assess the common immediate outcome of engagement which crosses all ISHLCD Functional and Program Components.

Agree

  • Determine scope, consult with stakeholders, identify designs, indicators and measures to systematically assess engagement
  • Achieve consensus on a definition of engagement

September 2009

CCDPC, Director, Chronic Disease Prevention Division

CCDPC, Director General

  • Develop, pilot and implement tool(s) and methodology to assess engagement
  • Pilot report

January 2010

ARO Director

  • Finalized Tool(s)

June 2010

  • Initiate data collection

December 2010

8

Establish a performance measurement framework and monitoring system for the ISHLCD as a whole to track key outputs and immediate outcomes.

Agree

  • Consult Monitoring and Evaluation Working Group members on an on-going basis to align the functional and program components’ performance measurement frameworks with the ISHLCD’s framework and PHAC’s performance measurement framework
  • Performance measurement framework

March 2010

CCDPC, Director, Chronic Disease Prevention Division

CCDPC, Director General

  • Report outlining partial implementation of performance measurement system

December 2010

ARO Director

  • Determine scope, consult with stakeholders, develop performance measurement framework, including targets, design system, pilot and implement the performance monitoring system
  • Implementation of performance measurement system

March 2011

9

Identify and communicate the KD&E linkages across Functional and Program Components of the ISHLCD matrix.

Agree

  • Define a strategy-wide KD&E approach
  • Consensus meeting to build a working relationship

September 2009

CCDPC, Director, Chronic Disease Prevention Division

CCDPC, Director General

  • Updated ISHLCD roles & responsibilities documents

October 2009

ARO Director

  • Joint ISHLCD KD&E operational plan

January 2010

CCDPC, Director,
Evidence and Risk Assessment Division

10

Identify, assess and communicate to stakeholders internal and external ISHLCD coordination mechanisms reflecting best practices for matrix management and an integrated approach to healthy living and chronic disease prevention and management.

Agree

  • Examine current ISHLCD matrix functions to identify lessons learned
  • Lessons Learned Report

August 2009

CCDPC, Director, Chronic Disease Prevention Division

CCDPC, Director General

  • Compare ISHLCD matrix lessons learned with lessons learned and best practices of matrix management organizations in the public sector and share this analysis with PHAC Matrix Management Training Working Group
  • Environmental scan of matrix management research and evaluations in the public sector to determine critical success factors and lessons learned

December 2009

  • Develop a business case outlining risks and required resources for future success
  • Business case to support ISHLCD coordination mechanisms presented to Branch Executive Committee

March 2010


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