ARCHIVED - Formative Evaluation of the National Collaborating Centres for Public Health Program (NCCPH)

 

Appendix D: Interview Questions & Data Sources

Interview questions and data sources
INTERVIEW QUESTIONS DATA SOURCE(S)
PHAC/ NCCPH Program Represent. NCC leads &/ or staff Advisory Council Advisory Boards Interested/ Involved Parties Host Org. Represent.

Roles

Describe your involvement in the NCCPH program

x x x x x x

NCCPH Initiation

What prompted the initiation/development of the NCCPH Program?

x          

Who were the key players in the establishment of the program?

x          

What are the defining elements of this program model?

x          

Does the logic model accurately describe the program?

x x        

Why was this program model chosen?  Who decided on this program model?

x          

Did the program unfold as was initially envisaged?

x          

Program Design

What worked well?

x   x      

What were the challenges/barriers and how were they addressed?

x   x      

What should have been done differently?

x   x      

Program Implementation

What worked well?

x x x x x  

What were the challenges/barriers and how were they addressed?

x x x x x  

What should have been done differently?

x x x x x  

NCC Implementation

What worked well?

  x        

What were the challenges/barriers and how were they addressed?

  x        

What should have been done differently?

  x        

Current model and operations

What is working well in the NCCPH Program?

x x x x x x

What is not working well in the NCCPH Program?

x x x x x x

What are the solutions?

x x x x x x

Host organization

What is working well (including benefits of having NCC affiliated with institution)?

  x       x

What are the barriers/challenges?

  x       x

Are any changes needed to the current arrangement?

  x       x

Comment on different types of host institutions and suggestions for future arrangements.

  x       x

Governance structures and processes

What is working well with the current program governance structure working?

x x x x    

What are the challenges to current program governance structure working?

x x x x    

What enhancements do you suggest/Recommendations?

x x x x    

Accountability structures and processes

Describe your current accountability and reporting requirements and processes (see template)

x          

What is working well with the program accountability and decision making structures and processes?

x x x x    

What are current barriers or challenges?

x x x x    

What enhancements should be considered?

x x x x    

Resources (human and financial)

Is the right mix of personnel evident?

x x x x    

Describe HR challenges encountered.

x x x x    

Provide any recommendations regarding human resources.

x x x x    

In your opinion, is the allocated NCCPH Program budget for the NCCs sufficient to achieve the NCCPH Program’s intended outcomes?

x x        

If no, what are your recommendations?

x x        

Have NCCs leveraged cash and in-kind contributions from other sources?  If yes, what lessons have been learned /recommendations offered in this regard?

x x        

Confirm/describe the resources allocated to the NCCPH program, including cash and in-kind contributions.

x          

Provide examples of other successes or lessons learned regarding cost-effectiveness in delivering the NCCPH Program.

  x        

Describe the infrastructure that has been developed as a result of the NCCPH Program (e.g., facilities, systems, etc.)

  x        

Of this, what was made possible with contributions other than through the NCCPH Program, e.g., through host organization, partners.

  x        

Partnerships/Collaborations

What has worked well?

  x   x x  

What are the barriers and challenges?

  x   x x  

What suggestions are offered?

  x   x x  
Do you distinguish between collaborators and partners?  If yes, what is the distinction?   x        

Describe your NCC’s plan/strategy for increasing collaboration and/or partnerships  with identified parties

  x        

Who is the primary target audience for the knowledge outputs/products of your NCC?

  x        

NCCs Collaborative Effort

What is working well?  What are the benefits of NCC collaboration?

  x x x x  

What are the barriers and challenges to NCC collaboration?

  x x x x  

Recommendations for improvement.

  x x x x  

What aspects can the NCCs collaborate on?

  x        

What collaborative activities: Have been achieved? Are planned?

  x        

NCCs specific

How were the six content areas of the NCCs identified?

x          

How were the geographical locations of the NCCs decided?

x          

Briefly describe the key (i.e., unique) features of this NCC. 

  x        

Describe this NCC’s relationship with your Advisory Board. (How often do you meet? How do you use the expertise of the people on the Advisory Board)?

  x        

Describe the NCC’s relationship/interactions with the NCCPH Advisory Council. (Do any of you attend any NCC Advisory Council meetings? How do you use the expertise of the Advisory Council members)?

  x        

Describe the relationship between your NCC and the other NCCs. (How do the NCCs share information? How and how often do you interact? Describe any collaborative efforts among individual NCCs).

  x        

Continuous Improvement

Describe and comment on any continuous quality improvement mechanisms or processes you have implemented.

  x        

Describe the processes for reflecting on and applying learnings in ongoing activities.

  x        

Core Functions – Immediate Outcomes

Are the NCCs on target toward achieving the NCCPH’s intended outcomes?

  x        

How the processes used to achieve the four immediate outcomes could be enhanced?

  x        

Impact to Date

Have you used any of the NCC products?  If yes, describe how you used them and what impact they have made to you/ your organization to date.

x   x x x  

How aware do you feel the public health communities across Canada are of the NCCPH program overall or the NCCs.

x x x x x  

Describe your perception of how acceptable and credible the NCCPH and NCCs are in the public health communities?

x x x x x  

To what extent do you perceive increased availability of knowledge for evidence based decision making in public health?

x x x x x  

Describe any mechanisms or processes for other users/target audiences to access knowledge (e.g., researchers, decision- makers, health service planners, professional groups, public)?

  x        

Describe processes for frontline public health workers to access knowledge related to your NCC’s topic area (implemented or planned)?

  x        

Have you developed a communication plan to promote awareness of your NCC among key partners, interested parties and potential beneficiaries?  If yes, please describe.  Note: this addresses activities over and above that of the NCC collaborative.

  x        

Describe your experience with the NCC(s).  Were you pleased with the work?  What worked well?

        x  

Why do you use the NCC?  Were there other places you could have gone?

        x  

What were the arrangements with the NCC(s) (e.g., contract)?

        x  

Do you have any recommendations for improvement based on your experience?

        x  

Is there a need for capacity in the NCCs to continue to provide a similar service into the future (e.g., to PHAC or public health communities)?

        x  

Lessons Learned and Recommendations

What are the most significant lessons you have learned to date?

x x x x x  

Do you have any recommendations to improve the program design or delivery at the program or NCC level?

x x x x x  

Relevance (looking forward)

Is the Program in alignment with Government of Canada current priorities and mandate?

x          

Is the Program in alignment with PHAC strategic outcomes and goals?  [What are these?]

x          

Is the NCCPH Program in alignment with population and public health indicators?

x          

Do the six NCC content areas address current public health priorities?

x x x x x  

In your opinion, is the program model still relevant today?  Is it well set for the future?  If any concerns, what are suggested enhancements?

x x x x x  

Are additional NCCs required?  If so, what content areas and geographical locations should be considered?

x x x x x  

Final comments

Do you have any final comments?

x x x x x x

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