Audit of VaccineConnect: Management response and action plan
October 2021
Recommendations | Management response and planned management action | Deliverables | Expected completion date | Responsibility |
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Recommendation 1 The Senior Vice-President of the Chief Technology Officer Branch should ensure that all risks are included in the risk register. In addition, the risk management process should be updated and documented to include a risk escalation mechanism that reflects greater transparency and the responsibility and accountability of the Project Steering Committee in this process. |
Management agrees with this recommendation. |
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Q3 2021-22 |
Digital Strategy and Product Solutions Directorate (DSPS), Chief Technology Officer Branch (CTOB) |
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Recommendation 2 The Senior Vice-President of the Chief Technology Officer Branch should, in consultation with the Logistics and Operations Branch and the Immunization Branch, develop and implement a strategy for transitioning and implementing VaccineConnect in the context of a long-term vision. The strategy should include the three modules (ISC, IIS, IPM). |
Management agrees with this recommendation. |
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Q3 2021-22 |
DSPS |
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Recommendation 3 The Senior Vice-President of the Chief Technology Officer Branch should introduce a Vendor Management role with clearly defined responsibilities to manage and routinely report on vendor performance in meeting contractual obligations, and ensure that software releases are delivered on time, within budget, and with minimal requirements for change management. Key Performance Indicators for vendor performance measurement should be identified and implemented. |
Management agrees with this recommendation. |
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Completed Q4 2021-22 |
DSPS |
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Recommendation 4 The Senior Vice-President of the Chief Technology Officer Branch should revise the project management plan and incorporate a clearly laid out work breakdown structure and corresponding critical path dependencies, including associated risks and mitigation measures. |
Management agrees with this recommendation. |
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Q3 2021-2022 |
DSPS |
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