COVID-19 mandatory hotel stopover: Plan and book

Now is not the time to travel. We strongly advise you to cancel or postpone non-essential trips.

All travellers entering Canada, regardless of citizenship, must follow testing and quarantine requirements. This is to keep everyone safe, particularly given the new COVID-19 variants in Canada and around the world.

Upcoming border changes

Fully vaccinated foreign nationals may be allowed to enter Canada for discretionary travel on the following dates if they meet specific criteria:

  • Effective August 9: American citizens and permanent residents of the United States, who currently reside in the United States, who meet specific criteria to qualify as fully vaccinated
  • September 7 (intended start date): All other foreign nationals who qualify as fully vaccinated   

The 3-night hotel stopover requirement will be eliminated for all travellers arriving by air after 12:01 A.M. EDT on August 9.

On this page

Who has to do a hotel stopover

Flying to Canada

Starting July 5, there is an exemption from the hotel stopover for eligible fully vaccinated travellers.

Check if you qualify for the fully vaccinated exemption

Hotel refunds for travellers who received the fully vaccinated exemption

You may only request a refund for the hotel stopover if you were given the fully vaccinated exemption when you entered Canada.

To request a refund:

  • contact the hotel and let them know you received the exemption
  • the hotel will confirm your exemption status with PHAC
    • this may take up to 12 days
  • if confirmed, the hotel will issue a refund

If you don't qualify for the fully vaccinated exemption, you must book and pay for a 3-night hotel stopover before you arrive in Canada. You'll stay at the government-authorized hotel while you await your arrival test results.

This applies even if you have:

You may be exempt from the mandatory hotel stopover requirement under certain conditions, other than being fully vaccinated:

Find out if your travel is exempt

Final determination on whether a traveller is eligible for exemptions is made by a government representative at the border based on the information presented at the time of entry into Canada.

Driving to Canada

At this time, you don't have to complete a hotel stopover if you're driving to Canada.

You do have to follow other testing and quarantine requirements based on your situation:

Choose and book your hotel

You must ensure that you have a confirmed booking at a government-authorized hotel before boarding a flight coming to Canada. Book your hotel in the same city as the airport of your initial arrival into Canada.

Border measures can change with little or no warning. It's strongly suggested that you book your hotel as close as possible to your arrival date in Canada.

If rooms aren't available for your preferred dates, you must change your flight for a date when a government-authorized hotel is available.

Sharing a hotel room

Only people who live in the same household may stay in the same hotel room if travelling together.

You could face a fine of up to $5,000 if you don't provide evidence of a pre-booked and pre-paid accommodation at a government-authorized hotel prior to entering Canada.

Hotel lists by arrival airport

Visit the hotel websites to see which options suit your needs (including accessibility, pets and dietary restrictions). Most government-authorized hotels now offer online booking for the mandatory hotel stopover.

Alberta: Calgary International Airport (YYC)
British Columbia: Vancouver International Airport (YVR)
Ontario: Toronto Pearson Airport (YYZ)
Quebec: Montréal-Pierre Elliott Trudeau International Airport (YUL)

Central booking line

You can only book your mandatory hotel stopover:

If rooms aren't available for your preferred dates, you must change your flight for a date when a government-authorized hotel is available.

You can book a government-authorized hotel for someone other than yourself. Contact the hotel directly to book.

Reservations made through other travel agencies, online booking sites or apps will not be accepted. If you book through an online travel agency or app, you may be subject to a $5,000 fine for not having the appropriate booking.

If you prefer, you can also reserve and pay for your mandatory 3-night hotel stopover through the central booking line at GB Travel Canada Inc.:

Expect to receive an email confirmation within 4 hours of booking.

Have your traveller details ready

To book your hotel, you must have:

  • traveller name(s)
  • date(s) of birth
  • gender (male, female, or undisclosed)
  • arrival city and date
  • payment information
  • special requests and accessibility concerns
  • pet information
  • email address
Hotel prices

Hotels set their own rates and refund policies. Prices are subject to change.

The price will include costs associated with the:

  • food
  • room
  • security
  • transportation
  • infection prevention and control measures

The mandatory 3-night reservation is:

  • fully pre-paid
  • non-refundable
  • charged to the credit card provided at the time of booking

Room rates include the base room rate plus an additional fee for each additional household member staying in the same room.

Changing your reservation

Contact the hotel where you have a confirmed booking if you need to change your booking date.

Get a confirmation from the hotel to show at the border

Print your confirmation or have the email or a screen shot ready to show to a government official at the border.

Your hotel booking confirmation email will include an alphanumeric trip reference code. You'll need to input this code as your booking reference number when you enter your trip information into ArriveCAN.

Sign in to ArriveCAN

What to do next

Know the rules for getting to the hotel from the airport and your responsibilities during your stay.

Staying at the hotel

Use the checklist to follow the testing and quarantine requirements that apply to you:

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