Use ArriveCAN to enter Canada
Use ArriveCAN to provide mandatory travel information on and after your entry into Canada. It only takes minutes to help keep each other safe.
Available for iOS, Android and online.
On this page
- Find out if you can travel to Canada
- Keeping Canadians safe
- Requirements for entry and after entry to Canada
- How to use ArriveCAN
- Your privacy is protected
- Posters and handouts to print and share
- Get ArriveCAN
- Get help with ArriveCAN
Find out if you can travel to Canada
Keeping Canadians safe
All travellers are required to provide contact and quarantine information upon and after entry into Canada. This is part of Canada's efforts to reduce the spread of COVID-19 and prevent importation. This information is crucial to Canada's response to COVID-19.
Paper forms can be incomplete or inaccurate, and can take days to process. To help provinces and territories protect their citizens, the Government of Canada is moving to a safer and faster paperless process.
Requirements for entry and after entry to Canada
You may be subject to enforcement action if you provide false or inaccurate information related to the requirements for:
- entering Canada
This includes your contact information and mandatory quarantine plan.
Enforcement action could lead to:
- 6 months in prison and/or
- $750,000 in fines
These actions may also apply if you violate any instructions provided by a screening officer or quarantine officer when you enter Canada.
Refer to the travel restriction in Canada for more information.
Requirements for entering Canada by air
If flying to Canada as a final destination, Canadians and all travellers must use ArriveCAN to submit their:
- travel and contact information
- quarantine plan (unless exempted from the mandatory requirement to quarantine)
- COVID-19 symptom self-assessments
Starting January 7, 2021, air travellers need to provide proof of a negative molecular COVID-19 test result (PCR or RT-LAMP). This is the case for all travellers 5 years of age and older. Results must be provided to the airline prior to boarding international flights bound for Canada.
You won’t need to input this information in ArriveCAN, but you must use ArriveCAN before you board your flight to Canada. You can use ArriveCAN up to 365 days before your flight.
Once you submit your information through ArriveCAN:
- a receipt will be displayed
- show the receipt to a Canadian border services officer when you enter
- you can show your ArriveCAN receipt from the app as a screenshot or printout
If you don’t travel with a smartphone
Submit your information by creating an account and signing in online. Print or take a screenshot of your receipt and take it with you when you travel.
No data on your phone while travelling
Submit your information before you leave and take a screenshot to show upon entry into Canada.
No computer or smartphone
You can sign in online on any personal computing device, like those found in Internet cafés or libraries.
If you don't submit your information through ArriveCAN, you won’t be denied boarding but you may:
- face additional delays at the border for public health questioning
- be subject to enforcement action, which can range from verbal warnings to $1,000 fines
Exceptions to mandatory digital submission
Travellers who are in transit to another country (and aren’t leaving the secure area at the airport) don’t need to submit their information through ArriveCAN.
Provincial pilot program participants
You must show your ArriveCAN receipt to a Canada border services officer when entering Canada.
If you’re part of a pilot program, follow the:
- guidance of your program and
- direction of the Government of Canada official at the border
In some cases, you may be told to:
- not check-in after crossing the border using ArriveCAN or
- disregard the notifications you receive from ArriveCAN
Entering Canada by land or sea
If you're travelling to Canada by land or sea, you're strongly encouraged to submit your travel information through ArriveCAN. This will speed up processing at the border and limit points of contact.
Show your ArriveCAN receipt to the border services officer.
Requirements after you've entered Canada
The day after you arrive in Canada, all travellers, whether you travel by air, land or sea, must check in and confirm arrival at your quarantine location. You must complete daily symptom self assessments throughout your 14 day quarantine period. If you’re exempt from having to quarantine, you don't have to report after you’ve entered.
You must report to:
- confirm that you've arrived at the address you provided for your quarantine or isolation location
- complete daily COVID-19 symptom self-assessments until the completion of your quarantine period or until you report symptoms
You may receive robocalls or public health follow-ups.
How to use ArriveCAN
Whether you're entering Canada by air, land or sea, use ArriveCAN to:
- provide required contact information for you and your family travelling together
- answer questions about your quarantine plan if your travel isn’t exempt from quarantine requirements
- get an ArriveCAN confirmation receipt to show to border services officers
- take a screenshot or print your confirmation if you sign in online
- report after your entry and complete COVID-19 symptom self-assessments
Details you’ll provide to ArriveCAN
You provide the following information in ArriveCAN:
- contact information, such as your name, date of birth, email address, phone number and travel document details
- travel details, such as your:
- date of arrival
- port of entry if you're entering by land or marine vessel or
- flight number, airport and airline if you're entering by air
- the purpose of your travel (such as exempt travel, work, study, family reunification or compassionate reasons)
- any symptoms you may be experiencing
For your quarantine plan, questions will include:
- whether you have a place to quarantine or isolate for 14 days
- the address of the place where you'll be staying during your quarantine or isolation period
- if there are people at increased risk from COVID-19 at that place who:
- are 65 years or older
- have underlying medical conditions
- have compromised immune systems
- if it's a group living environment or houses multiple families, such as hostels, care facilities or living with roommates you can’t avoid
- whether you'll have access to basic necessities without leaving quarantine, including water, food, medication and heat
The ArriveCAN mobile app saves your contact information (name, date of birth and travel document information) for travel at a later date.
If you're travelling for the purpose of exempt travel, you don't need to provide destination details or a quarantine plan.
How to report after you’ve entered Canada
Reporting depends on if you:
Used ArriveCAN to enter Canada
If you used ArriveCAN before you entered Canada, you’ll get a push notification on your phone or an email on the second day of your quarantine. The notification alerts you that you’re ready to confirm:
- your arrival at your place of quarantine or isolation
- you can start your daily reporting through ArriveCAN
You'll be able to complete your mandatory reporting in less than a minute.
When you open the app or sign in, you’ll have buttons to help you confirm and complete your daily check-in.
If you can’t use ArriveCAN after your entry, call 1-833-641-0343 daily during your quarantine period.
Didn't use ArriveCAN to enter Canada
If you submitted your information verbally or by paper form when you entered Canada, you can’t use ArriveCAN to complete your mandatory reporting. You must call 1-833-641-0343 instead. It will take approximately 5 minutes to complete your daily reports.
Using ArriveCAN for someone else
If you're travelling with others, you can include multiple travellers in your ArriveCAN submission.
As the primary traveller, you may provide travel information for yourself and for:
- your spouse or common law partner
- your children (or children for whom you have legal guardianship), aged 18 years or younger
- any other adult for whom you're a legal guardian
You can provide information for up to 8 travellers, including yourself, in a single submission. Use this when:
- you'll all stay together at the same address for the entire quarantine or isolation period and
- you have their permission to collect and share this information
If you’re travelling with a child whose only documentation is a birth certificate, you don’t need to submit their information in ArriveCAN. You’ll be provided with an alternative option at the Canadian border.
If you're not the traveller, you can submit travel information on behalf of others who may be unable to use ArriveCAN by:
You’ll need to fill out ArriveCAN with the traveller’s:
- contact and travel information
You’ll then be able to print or email the receipt to the traveller.
You must send the receipt to the traveller to show to the border services officer. The traveller is responsible for ensuring they’re compliant with the requirements for entry into Canada. You don't need to be travelling with them.
How to use ArriveCAN for travel exempt from quarantine
You may be exempt from having to quarantine if you're entering Canada to perform essential work, such as:
- medical support
- essential services
- trade or transport
- cross-border work
If you’re exempt from quarantine, you don’t have to include a quarantine plan through ArriveCAN. However, you must still submit your contact information, travel details and any symptoms you may be experiencing. You don't need to provide symptom self-assessments after you enter Canada.
ArriveCAN won’t confirm your exempt status. An ArriveCAN receipt shows that you’ve successfully provided your information. It doesn’t validate your eligibility to enter Canada or exempt travel status. Your exempt travel status will be determined at the border.
Travel and quarantine
Meeting the conditions of a suitable quarantine plan
A Government of Canada official at Canadian ports of entry will determine if:
- you have suitable plans for quarantine or isolation
- you need to be transferred to a designated quarantine facility
- you’re able to use public transportation while in transit to your place of quarantine
If you arrive in Canada without a suitable quarantine plan, you’ll be asked to develop a quarantine plan within your means. Those that aren’t able to confirm a suitable quarantine plan may be required to quarantine or isolate at a designated quarantine facility.
Travel to your place of quarantine
Travellers must go directly to their place of quarantine or isolation immediately and stay there for the duration of their quarantine or isolation. While in transit, you must:
- practise physical distancing of 2 metres at all times
- avoid stops and contact with others while in transit
- if you have symptoms, use a private vehicle only, and don’t use public transportation such as aircraft, taxis or ride-share services
- if you don’t have symptoms, use a private vehicle if possible
- pay at the pump for gas and use drive through when you need food
- wear a suitable non-medical mask at all times, unless you’re alone in a private vehicle
Some provinces and territories have additional travel restrictions. For example, no non-essential travel into the province or limited access to certain regions. If federal and provincial or territorial guidelines differ, follow the strictest requirements.
If you experience issues with the app or signing in online, get help for ArriveCAN.
Your privacy is protected
- doesn't use GPS or other technology on your mobile phone to track your location
- uses only the information provided by you, the user
The personal information provided through ArriveCAN is protected according to the Privacy Act. For more information, see the ArriveCAN privacy notice.
How your ArriveCAN information is used
The Government of Canada uses the information you provide in ArriveCAN:
- to verify or enforce compliance with the mandatory isolation order
- for public health follow up by the provinces and territories
When you enter Canada, you'll be told:
- how we'll verify that you're complying with the requirements
- possible consequences if you don't comply, such as enforcement actions and penalties
We may contact you from 1-888-336-7735 or 1-888-200-4881 during your mandatory quarantine/isolation period to verify that you're quarantining or isolating.
We may share your information with the RCMP and provincial and territorial law enforcement agencies for compliance and enforcement follow-up activities.
Posters and handouts to print and share
- Use ArriveCAN to provide mandatory travel information (video)
- Use ArriveCAN if you're travelling to Canada by plane (handout)
- Use ArriveCAN if you're entering Canada by land or marine vessel (handout)
- Use ArriveCAN to comply with mandatory travel requirements (printable poster)
- For travellers without symptoms returning to Canada (handout)
- For travellers with symptoms returning to Canada (handout)
Sign in or create an account with ArriveCAN online
Download the ArriveCAN mobile app
To download and install the mobile app, you'll need to have one of the following:
- an Apple device running iOS 12 or above
- an Android device running OS 6 or above
Get help with ArriveCAN
Find out how to create your ArriveCAN account, troubleshoot problems and contact us on the ArriveCAN help page.
Report a problem or mistake on this page
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