Use ArriveCAN if you are entering Canada by land or marine vessel

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Organization: Public Health Agency of Canada

Date published: 2020-11-01

Before you cross the border

Use ArriveCAN to provide your:

  • travel and contact information
  • quarantine plan (unless exempt under conditions set out in the Mandatory Isolation Order)
  • COVID-19 symptom self-assessment

If you do not use ArriveCAN, you must verbally submit your information to a border services officer or fill out a paper form at the port of entry.

After you cross the border

As of November 21, 2020, it is mandatory (unless you are exempt under conditions set out in the Mandatory Isolation Order), within 48 hours of crossing the border, to:

  • confirm you have arrived at your place of quarantine or isolation
  • complete a daily COVID-19 symptom self-assessment during the quarantine period

If you used ArriveCAN to submit information before crossing the border

You must continue to use ArriveCAN to submit the required information after you cross the border.

If you submitted information verbally to a Border Services Officer or filled out a paper form at the border

You must call the 1-833-641-0343 toll-free line to submit the required information.

Need help with ArriveCAN? Visit Canada.ca/ArriveCAN.

Use ArriveCAN by signing in online or by downloading the mobile app through Google Play or the Apple App store.

Download on the App Store

Get it on Google Play

Sign in to ArriveCAN online

Available for iOS, Android and online.

What COVID-19 information do you need?

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