Coronavirus disease (COVID-19): For travellers with symptoms returning to Canada

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Organization: Public Health Agency of Canada

Date published: March 25, 2020

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You have symptoms that may be due to COVID-19.

Mandatory Isolation

The Government of Canada has put in place emergency measures to slow the introduction and spread of COVID-19 in Canada. All persons entering Canada MUST isolate for 14 days subject to the Minimizing the Risk of Exposure to COVID-19 in Canada Order (Mandatory Isolation).

Your compliance with this Order is subject to monitoring, verification and enforcement. Those in violation may face detention in a quarantine facility as well as fines and/or imprisonment.

  • Before leaving the airport, clean your hands and put on the mask provided to you. Keep the mask on while in all public settings.
  • Go to the place where you will isolate without delay, and remain there for a minimum of 14 days from the date you arrive in Canada and follow instructions provided by your public health authority.
  • You are only allowed to take private transportation (e.g. personal vehicle) to get to your place of isolation.
    • If you do not have private transportation, a Public Health Agency of Canada representative will discuss options with you.
  • Maintain a 2 metre distance from others (social distancing) at all times.
  • Minimize contact with others while in transit:
    • Remain in the vehicle as much as possible;
    • Do not stop or stay at a hotel;
    • If you need gas, pay at the pump;
    • If you need food, use a drive through;
    • If you need to use a rest area, put on your mask and be mindful of social distancing and good hygiene practice.

When in isolation, follow the instructions provided.

It is very important that you:

  • Do not leave your place of isolation unless absolutely necessary, such as to seek medical care
  • Limit contact with others within the place of isolation
  • Wash your hands frequently
  • Cover your mouth and nose when coughing or sneezing
  • Clean and disinfect surfaces regularly

Continue to monitor your health for:

  • Fever
  • Cough
  • Difficulty breathing

If your symptoms get worse (persistent cough, shortness of breath, or fever equal or greater than 38° C, or signs of fever e.g. shivering, flushed skin, excessive sweating), call the public health authority in the province or territory where you are located (see below) and follow their instructions.

Public health authorities

Provinces and territories Telephone Website
British Columbia 811 www.bccdc.ca/covid19
Alberta 811 www.myhealth.alberta.ca
Saskatchewan 811 www.saskhealthauthority.ca
Manitoba 1-888-315-9257 www.manitoba.ca/covid19
Ontario 1-866-797-0000 www.publichealthontario.ca
Quebec 1-877-644-4545 www.quebec.ca/en/coronavirus
New Brunswick 811 www.gnb.ca/publichealth
Nova Scotia 811 www.nshealth.ca/public-health
Prince Edward Island 811 www.princeedwardisland.ca/covid19
Newfoundland and Labrador 811
or
1-888-709-2929
www.gov.nl.ca/covid-19
Nunavut 867-975-5772 www.gov.nu.ca/health
Northwest Territories 911 www.hss.gov.nt.ca
Yukon Territory 811 www.yukon.ca/covid-19

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