Travelling to Canada? Use ArriveCAN

With described video



Are you planning to travel to Canada?

A yellow banner slides down from the left of the screen along with the shape of a maple leaf above it. A picture of a person’s feet and a suitcase is visible in the maple leaf.

Text on-screen: Are you planning to travel to Canada?

The elements on screen rotate and a smart phone is revealed. Throughout the video, various screenshots of the ArriveCAN app are showcased while the spoken words are also visible as text on screen. 

An icon appears in the smartphone’s screen. It shows two people on either side of an airport counter. One of them has a document in hand.

The ArriveCAN logo is visible on the smartphone’s screen. The logo is composed of two hands that surround a circle which contains a maple leaf. A Canada word mark is visible underneath.

It is available as a mobile app or by signing in online.

The app is highlighted within the phone’s main screen.

Various screenshots of the ArriveCAN app are showcased.

You must be ready to show your ArriveCAN receipt when seeking entry into Canada; a border services officer will verify that you have submitted your information digitally.

A border checkpoint cabin appears on screen while an airplane flies above it. The smartphone reappears to show an electronic receipt on its screen. A confirmation number appears on the receipt.

An icon illustrating a person in a house appears. It dissolves into one of the 14 days of a calendar bearing the same icon.

This must be done through ArriveCAN or by calling the toll-free number.

The ArriveCAN logo reappears on the phone’s screen along with 3 buttons popping up beside the phone.

The buttons read:

For more information, call 1-833-641-0343, or visit

A message from the Government of Canada.

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