How to help your child deal with cyberbullying

Cyberbullying is very common. There is a good chance your child has witnessed cyberbullying, been the target of it, or has even cyberbullied others. Let your child know they can always come to you for help.

Find helpful information about cyberbullying in these downloadable and printable booklets:

Booklet for teachers and parents of kids aged 6-11

Find additional information in these booklets for parents/caregivers of kids aged 6-11

Booklet for teachers and parents of kids aged 12-17

Find additional information in these booklets for parents/caregivers of kids aged 12-17

What you can do

  • Talk with your child about cyberbullying

    Have a discussion with your child about cyberbullying. This will show them you think it is an important issue – and will make it easier for them to come to you in the future. Here are some tips:

    • Let them know you are aware of the issue. You can mention recent stories in the news or social media and how it seems like an important issue for teens.
    • Ask your child if they have experienced or witnessed any kind of cyberbullying and let them tell you about it.
    • Listen to what they have to say. Make it a conversation, not an interrogation.

    Reassure them that you won't take away their social media access or online time, so they are free to confide in you without fear of losing privileges.

  • Be aware of what your child does online

    It is important to stay informed about how your child spends their time online. These tips will help you keep them safe:

    • Learn what sites your child uses and what accounts they have. Talk with them about what they do online, and who they do it with.
    • Keep up to date with the technology. Learn about the connected devices your child is using, which apps and sites they use, and how they use them all.
    • Try it yourself. Set up a social media profile, make posts and share content, play some of their games. You will have a better understanding of what your child is doing and how to talk with them about it.
  • Set ground rules for your child's online activity

    Setting some simple ground rules with your child can help keep them safe online. Here are some tips:

    • Insist your child use privacy settings. Make sure your child knows how to use the privacy settings and how to restrict who sees the messages, images or videos they post on social media sites and apps.
    • Let your child know you may take action if there's reason for concern. Explain it is part of your job to keep them safe, and if you feel there's a risk, you may monitor their online communication.
    • Educate your children about passwords and how important they are. Encourage them to create different strong passwords for each site and to never share their passwords with friends.
    • Make sure they use a password to lock their devices. This will protect them if their mobile device – and what's on it – ever gets into the wrong hands.
    • Ask younger children to give you the passwords they use. Let them know you will only ever use them in an emergency. Teenagers are more likely to see this as an invasion of their privacy.
  • Teach your child safe online behavior

    Youth connect and engage with their friends online. This is important, but it is not without risks. Here are some things you should help your child understand:

    • Once you post something online, it doesn't go away and you can lose control over it. It can be shared and even altered by others. Even deleting something doesn't necessarily remove it from the Internet.
    • Wait a minute before posting. It is fun to share your photos and ideas, but be careful what you post and where you post. Take a moment to consider who is going to see it and how others might feel about it.
    • Do not publicly share personal information online. That includes where you are or will be, the name of your school, phone number or email address, usernames and passwords, photos and videos you wouldn’t want strangers or anyone else to see.
    • Not everyone online is who they say they are and some people may want to harm you. Encourage them not to accept friends they have never met in person.
    • Treat everyone with respect. Avoid saying things online you wouldn't say to someone's face. Do not say mean things, make fun of others, share secrets, gossip or lies, exclude or gang up on someone.

    Do not share naked images or videos of yourself or others online. Always be careful who you trust because you cannot control what other people do.

  • Teach your child how to respond to cyberbullying

    Cyberbullying often stops when action is taken. You can help your child be prepared by teaching them what to do if it happens to them. Here are some things to talk with them about:

    • Do not respond to the cyberbullying. Let your child know that bullies crave attention, and replying to them gives them more power. If your child receives a bullying message, teach them not to engage and not to openly show their emotions with those doing the bullying if your child sees them in person.
    • Do not retaliate. It gives the bully the attention they are probably hoping for – and it reinforces the idea that bullying is okay. It is never okay.
    • Document the incidents. This is important if the cyberbullying continues or gets worse. If your child is ever a target, let them know they should save emails and take screen captures of the offending online posts or text messages.
    • Block the person doing the bullying. This is one of the most effective ways your child can stop cyberbullying early. Most social media sites and email solutions provide ways to block users from your account.
    • Tell someone. Encourage them to come to you or another trusted adult if they ever become a target of cyberbullying.

    Give them alternative sources of information in case they do not want to share with you. See the Resources for Youth page to see where they can learn how to deal with cyberbullying and how to have pictures or videos removed from the Internet.

  • Be available to help your child

    It is important that your child feels comfortable coming to you if they have seen, been targeted, or involved in cyberbullying. Here are some tips to help reassure them you are there to help:

    • Let your child know they can always come to you – even if they have made a mistake. Assure them that you won’t overreact. Your child may be reluctant to tell you if they have posted or shared something they shouldn’t have because they think they will get in trouble or have their devices taken away.
    • Remain calm and help your child. Help them remove posts, images or videos that they want to take down, and talk about what kind of things are okay and not okay to post in the future.
    • Encourage your child to talk with you if they ever see that someone is being cyberbullied.

    Encourage them to come to you if they ever become a target of bullying themselves. Assure them your only concern is to keep them safe, and that you won't make the situation worse by ‘freaking out' or taking away their devices.

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