GC Jobs Transformation

Future of recruitment in the Government of Canada

The Public Service Commission is transforming the Government of Canada recruitment platform. Our current system is outdated and no longer serves the needs of job seekers, hiring managers and human resources professionals, particularly in a digital age.

We need a flexible, modern, inclusive and user-centric solution that attracts talent to the Government of Canada now and in the future, one that provides Canadians with an equal opportunity to apply to federal government jobs.

We’re listening

Work has already started. We consulted 3 key users — job seekers, hiring managers, and human resources professionals. We now know that job seekers and hiring managers want a simplified, seamless and intuitive recruitment experience. We will continue this dialogue to gather all requirements to develop a solution that addresses all our recruitment needs. The active participation and involvement of all people involved is key to building a successful solution.

Because the recruitment system is part of an overall human resources continuum, and existing and future systems need to work with one another, we continue to work with our key partners and other recruitment initiatives to align our efforts.

We have reviewed lessons learned from previous enterprise-wide projects, and have integrated these in our project approach.

Our approach

The transformation of recruitment across the federal government will take place iteratively, through a phased approach.

We will thoroughly test and pilot various solutions to make sure the solution meets our users’ needs before we deploy it to departments and agencies.

The phases

Phase 0 Pre-Project (August 2018-March 2020)

The pre-project discovery phase is all about collecting information from job seekers, hiring managers, HR professionals and stakeholders on their needs with regard to recruitment. The active participation and involvement of all is key to building a successful solution.

As part of the discovery phase work, the project team will conduct a business process review of the end-to-end staffing process with the intent to streamline the business. A Request for Information was sent out to explore what currently exists in the private sector in terms of recruitment solutions. This provided companies in the recruitment industry with the opportunity to demonstrate their solutions.

The demos will inform the Public Service Commission and help us make a decision about the future solution, including how it will be developed.

In 2019-20 an options analysis will be completed to determine the best way forward, whether it is to buy, build or a combination of both. In addition, Proof of Concept testing will be conducted with selected departments and agencies to further assess the feasibility of commercially available solutions.

Phase 1 Pilot Deployment (2020-21)

In this next phase of the project, live pilots will be conducted with selected departments and agencies to gather user feedback on the solution, validate assumptions and inform further configuration efforts.

Phase 2 Implementation (2021-22 and beyond)

This is the final phase of the project in which GC-wide implementation begins, including final configuration work pursuant to findings from pilot evaluations. The project will then transition to product management, soliciting feedback on the new recruitment solution to inform enhancements and continuously improve the user experience.

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