Canada Revenue Agency Departmental Performance Report 2014-15
Foreword by the Chair
Over this reporting period, as Chair of the Board of Management, I collaborated with members of the Board to fulfill our statutory obligations.
All Board members also worked with the Commissioner, senior management and employees of the CRA, to ensure the achievement of the strategic objectives outlined in the Agency's Corporate Business Plan.
This fiscal year, the Board introduced a new oversight instrument, the "Board Commitments and Performance Dashboard," which offers a timely quarterly update on the status of the CRA's commitments from the Corporate Business Plan.
The Board maintained the CRA's focus on continually improving service to Canadians and reducing red tape for individuals and small and medium-sized businesses. In addition, the Board strongly supported CRA initiatives to enhance employee integrity and protect personal information and data security.
The Board supports the CRA's commitments to continual improvement in service to Canadians, and the reduction of red tape for individuals and small businesses.
— Richard (Rick) Thorpe
The Board is very supportive of the CRA's engagement of its employees and welcomed outcomes such as the CRA's "Proudly Delivering" report for the government's Blueprint 2020 initiative to build the future public service.
The Board members and I continued our interaction with employees of the CRA at Headquarters and in regional locations across Canada. As Chair of the Board of Management, I would like to express the Board's thanks to CRA employees across the country for all their efforts in 2014-2015. On behalf of the CRA Board of Management, I am pleased to recommend this report to the Minister of National Revenue, the Honourable Diane Lebouthillier, for tabling in Parliament.
Original signed
Richard (Rick) Thorpe, CPA, CMA, FCMA
Chair, Board of Management
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