2015-16 Departmental Performance Report

This image provides some of the basic numbers related to the CRA's operations.

From top to bottom, left to right, the image reads

We paid $28.6 billion to 12.8 million benefit recipients

We processed $485 billion in taxes and duties

$261 billion collected through source deductions

84% individual returns filed online during the 2016 tax season

$52 billion in outstanding tax debt resolved

88% corporation income tax returns filed online

31 million individuals and businesses interacted with the CRA

147 benefit and credit programs administered on behalf of provinces, territories, and federal government

24.5 million enquiries answered through agents and automated services

184 million website visits and 20 million forms and publications downloaded

Who was involved? 37,977 (actual FTEs (*))

What funds were used? $4,146,987,294 (actual spending)

*A measure of the extent to which an employee represents a full person-year charge against a departmental budget. Full-time equivalents are calculated as a ratio of assigned hours of work to scheduled hours of work.