Comparison of Future-oriented Financial Information – Agency Activities
Expenses and Revenues by Program Activity
for the year ended March 31 (in thousands of dollars)
|
|
Actuals 2010
|
FOFS 2010
|
Variance
|
Variance %
|
|---|---|---|---|---|
|
EXPENSES
|
|
|
|
|
|
Internal services
|
1,139,411
|
1,185,549
|
-46,138
|
-3.89%
|
|
Reporting compliance
|
1,126,047
|
1,082,784
|
43,263
|
4.00%
|
|
Assessment of returns
and payment
processing
|
765,185
|
689,938
|
75,247
|
10.91%
|
|
Accounts receivable
and returns compliance
|
670,514
|
631,282
|
39,232
|
6.21%
|
|
Taxpayer and
business assistance
|
385,342
|
356,930
|
28,412
|
7.96%
|
|
Appeals
|
220,921
|
206,701
|
14,220
|
6.88%
|
|
Benefit programs
|
131,007
|
127,891
|
3,116
|
2.44%
|
|
Taxpayers' Ombudsman
|
2,894
|
3,900
|
-1,006
|
-25.79%
|
|
TOTAL EXPENSES
|
4,441,321
|
4,284,975
|
156,346
|
3.65%
|
|
|
|
|
|
|
|
NON-TAX REVENUE
|
|
|
|
|
|
Internal services
|
224,736
|
294,397
|
-69,661
|
-23.66%
|
|
Reporting compliance
|
14,679
|
8,511
|
6,168
|
72.47%
|
|
Assessment of
returns and payment
processing
|
92,934
|
53,477
|
39,457
|
73.78%
|
|
Accounts receivable
and returns compliance
|
155,506
|
113,467
|
42,039
|
37.05%
|
|
Taxpayer and
business assistance
|
57,274
|
45,894
|
11,380
|
24.80%
|
|
Appeals
|
19,775
|
16,932
|
2,843
|
16.79%
|
|
Benefit programs
|
4,517
|
3,915
|
602
|
15.37%
|
|
TOTAL NON-TAX REVENUE
|
569,421
|
536,593
|
32,828
|
6.12%
|
|
|
|
|
|
|
|
NET COST OF OPERATIONS
|
3,871,900
|
3,748,382
|
123,518
|
3.30%
|
Expenses by category
for the year ended March 31 (in thousands of dollars)
|
|
Actuals 2010
|
FOFS 2010
|
Variance
|
Variance %
|
|---|---|---|---|---|
|
Personnel
|
|
|
|
|
|
Salaries
|
2,301,210
|
2,191,454
|
109,756
|
5.01%
|
|
Other allowances
and benefits
|
929,087
|
856,150
|
72,937
|
8.52%
|
|
|
3,230,297
|
3,048,604
|
181,693
|
5.96%
|
|
|
|
|
|
|
|
Accommodation
|
331,587
|
303,603
|
27,984
|
9.22%
|
|
Professional and
business services
|
210,024
|
227,899
|
-17,875
|
-7.84%
|
|
Transportation and
communications
|
197,804
|
217,346
|
-19,542
|
-8.99%
|
|
Federal sales tax administration
costs by the Province
of Québec
|
148,437
|
143,000
|
5,437
|
3.80%
|
|
Amortization of
capital assets
|
86,838
|
102,768
|
-15,930
|
-15.50%
|
|
Repair and maintenance
|
71,087
|
105,593
|
-34,506
|
-32.68%
|
|
Equipment purchases
|
56,195
|
67,278
|
-11,083
|
-16.47%
|
|
Other services and
expenses
|
39,042
|
6,772
|
32,270
|
476.52%
|
|
Materials and supplies
|
37,067
|
44,318
|
-7,251
|
-16.36%
|
|
Advertising, information and
printing services
|
17,756
|
7,207
|
10,549
|
146.37%
|
|
Loss on disposal/write-off
of capital assets
|
10,432
|
2,179
|
8,253
|
100.00%
|
|
Equipment rentals
|
4,755
|
8,408
|
-3,653
|
-43.45%
|
|
TOTAL
|
4,441,321
|
4,284,975
|
156,346
|
3.65%
|
Non-tax revenue by category
for the year ended March 31 (in thousands of dollars)
|
|
Actuals 2010
|
FOFS 2010
|
Variance
|
Variance %
|
|---|---|---|---|---|
|
Non-tax revenue credited to Vote 1– CRA
(Operating expenditures)
|
|
|
|
|
|
Fees for administering
the Employment
Insurance Act
|
167,067
|
147,498
|
19,569
|
13.27%
|
|
Fees for administering
the Canada Pension Plan
|
133,774
|
130,109
|
3,665
|
2.82%
|
|
|
300,841
|
277,607
|
23,234
|
8.37%
|
|
Non-tax revenue available for spending
|
|
|
|
|
|
Services fees
|
155,001
|
155,341
|
-340
|
-0.22%
|
|
Administration fees
- provinces and territories
|
55,397
|
46,031
|
9,366
|
20.35%
|
|
Ruling fees
|
1,629
|
1,483
|
146
|
9.84%
|
|
Miscellaneous
respendable revenue
|
877
|
1,948
|
-1,071
|
-54.98%
|
|
|
212,904
|
204,803
|
8,101
|
3.96%
|
|
|
|
|
|
|
|
Non-tax revenue not available for spending
|
|
|
|
|
|
Recovery of employee
benefit costs relating
to non-tax revenue credited
to Vote 1 and revenue
available for spending
|
53,248
|
48,511
|
4,737
|
9.76%
|
|
Miscellaneous non-tax revenue
|
2,428
|
5,672
|
-3,244
|
-57.19%
|
|
|
55,676
|
54,183
|
1,493
|
2.76%
|
|
|
|
|
|
|
|
TOTAL NON-TAX REVENUE
|
569,421
|
536,593
|
32,828
|
6.12%
|
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