2013-14 Report on Plans and Priorities

Greening government operations

Overview

The greening government operations supplementary tables apply to departments and agencies bound by the Federal Sustainable Development Act, the Policy on Green Procurement, or the Policy Framework for Offsetting Greenhouse Gas Emissions from Major International Events.

Please note:

Greenhouse gas emissions target

8.5 The federal government will take action now to reduce levels of greenhouse gas emissions from its operations to match the national target of 17% below 2005 by 2020.

Performance Measure RPP DPR (Footnote 1)
Target Status
CRA greenhouse gas (GHG) reduction target: Percentage of absolute reduction in GHG emissions by fiscal year 2020-2021, relative to fiscal year 2005-2006. 17%
GHG emissions in fiscal year 2005-2006, in kilotonnes of carbon dioxide (CO2) equivalent 403
GHG emissions in the given fiscal year, in kilotonnes of CO2 equivalent FY 2011-12 397
FY 2012-13 395
FY 2013-14 383
FY 2014-15
FY 2015-16
FY 2016-17
FY 2017-18
FY 2018-19
FY 2019-20
FY 2020-21 334
Percent change in GHG emissions from fiscal year 2005-2006 to the end of the given fiscal year FY 2011-12 -1.5%
FY 2012-13 - 2.0%
FY 2013-14 -5.0%
FY 2014-15
FY 2015-16
FY 2016-17
FY 2017-18
FY 2018-19
FY 2019-20
FY 2020-21 -17.0%
Existence of an implementation plan to reduce GHG emissions Yes: Completed March 2011

(Footnote 1) As directed by the Treasury Board Secretariat of Canada, actual results are not included in the Report on Plans and Priorities. These are available in the Departmental Performance Report tabled each Fall.

Strategies/Comments

Targeted GHG emission sources: CRA fleet vehicle emissions (approximately 85 vehicles in 2011-20112).

Emission sources excluded: Emissions from CRA facilities and emissions from other mobile equipment are excluded.

Key components of the CRA implementation plan: The CRA will implement activities to achieve this target and regularly report on progress through the CRA Sustainable Development Performance Reporting tool.

The CRA will report its GHG emissions inventories using the Federal Greenhouse Gas Tracking Protocol - a Common Standard for Federal Operations.

CRA Sustainable Development Strategy 2011-2014 and National Action Plan activities that contribute to this target:

Key GHG emission reduction strategies that have been implemented, including any measured impacts on GHG emissions:

Anticipated or actual increase in emissions, and associated mitigation strategies: There are no anticipated increases in emissions for the CRA.

Opportunities for continuous improvement: The CRA will identify opportunities for improvement as the related activities are carried out to ensure that this target is met.

In fiscal year 2012-2013, as the report on alternative fuel is no longer necessary, CSD has purchased vehicles with smaller engines in areas where the alternative fuel was not available.

Surplus electronic and electrical equipment target

8.6 By March 31, 2014, each department will reuse or recycle all surplus electronic and electrical equipment (EEE) in an environmentally sound and secure manner.

Performance Measure

RPP DPR
Target Status
Existence of implementation plan for disposing of all CRA-generated EEE (optional in RPP 2011-2012) Yes: Completed Mar. 2012
Total number of CRA locations with EEE implementation plan fully implemented, expressed as a percentage of all locations, by the end of the given fiscal year  FY 2011-12 10%
FY 2012-13 50%
FY 2013-14

100%

Strategies/Comments

Definition of a location: A location is considered a facility that is occupied by CRA employees.

Number of CRA facilities: Approximately 135.

Key components of the EEE disposal process: The CRA will establish a national implementation plan for the disposal of all surplus EEE in 2011-2012, implement surplus EEE disposal programs in facilities annually, and track and report on surplus EEE by March 31, 2014.

Tracking and reporting will be based on key equipment types directed to established disposal mechanisms, where feasible, at all locations that have a fully implemented EEE implementation plan. Reporting will be based on the CRA’s specific disposal processes.

Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will coordinate activities to achieve the target and the sustainable development Centre of Expertise will regularly report on progress through the performance reporting tool.

Key activities/activity areas: The CRA will implement surplus EEE implementation plans in locations. The CRA SD Strategy 2011-2014 supports this target and includes an interim target of having 50% of CRA facilities with an EEE implementation plan fully implemented by March 31, 2013. The surplus EEE national implementation plan will consider the required elements outlined in the Federal SD Strategy Guideline for Target 8.6-Putting into Action an Implementation plan for the Disposal of Federal Electronic and Electrical Equipment. The CRA surplus EEE national implementation plan will be communicated internally.

Security considerations: The CRA will apply appropriate handling and disposal security protocols to ensure that all applicable CRA security requirements are addressed prior to disposal.

Processes to track EEE directed to each disposal mechanism: The CRA will track EEE disposal directed to established disposal mechanisms, where feasible, based on the CRA’s specific disposal processes.

Reporting requirements: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The CRA will report progress through the performance reporting tool twice a year.

Mechanisms to evaluate plan effectiveness (audit, periodic review, monitoring): The CRA will determine the effectiveness of the plan through an annual monitoring and evaluation process.

Opportunities for continuous improvement: The CRA will identify opportunities for improvement as the related activities are carried out to ensure that this target is met.

Plans/strategies for CRA engagement/communications: The CRA’s communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met.

Plans/strategies for intradepartmental engagement: The CRA will liaise with the Office of Greening Government Operations, Public Works and Government Services Canada (PWGSC), as required, to ensure surplus EEE disposal plans and reporting requirements are in line with the government-wide approach.

Tools and resources: The Federal SD Strategy Guideline for Target 8.6 Putting into Action an Implementation Plan for the Disposal of Federal Electronic and Electrical Equipment will be used as a resource for developing and implementing EEE implementation plans, where feasible.

The CRA will report on progress through the performance reporting tool twice a year.

The CRA internal Web site will be used to house tools and resources to support activities related to this target.

Streams used for reusing or recycling EEE: Key components of the EEE disposal process may include the following:

Dispose of EEE in a way that maximizes re-use, where possible, by:

Recycle surplus EEE in an environmentally sustainable manner

Relationship between CRA asset management systems and EEE implementation plan: Although the links between the CRA asset management systems and the EEE implementation plan have not been identified, the CRA has identified the stakeholders.

Printing unit reduction target

8.7 By March 31, 2013, each department will achieve an 8:1 average ratio of office employees to printing units. Departments will apply this target where building occupancy levels, security considerations, and space configuration allow.

Performance Measure RPP DPR

Target Status

Ratio of CRA office employees to printing units in fiscal year 2010-2011, where building occupancy levels, security considerations, and space configuration allow (optional in RPP 2011-2012) not available
Ratio of CRA office employees to printing units at the end of the given fiscal year, where building occupancy levels, security considerations, and space configuration allow FY 2011-12 4:1
FY 2012-13 8:1
FY 2013-14 8:1

Strategies/Comments

Printing units include: Desktop printers, network printers, and multifunctional devices.

Scope of target: To streamline reporting and simplify tracking of this target, the CRA has scoped in all buildings, space configurations, and employees to achieve an average ratio of 8:1 employees to printing units. Although some buildings may have a smaller ratio due to building occupancy, security, and space considerations, on average, the CRA will meet this target for all employees.

Method used for determining number of printing units: CRA's information technology equipment tracking system will be used to track the number of printing units.

Method used for determining number of office employees: The CRA tracks and annually publishes CRA employee demographics. This data will be used to measure performance against this target.

Any other exclusion to the target (duty to accommodate, business contingency planning, etc.): The CRA has excluded from the target printing units required for:

a) a duty to accommodate;
b) a telework agreement; or
c) a printing unit assigned to justified operational requirements.

Process/reporting requirements to track the average ratio of office employees to printing units: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The CRA will report progress through the performance reporting tool twice a year.

Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will coordinate activities to achieve the target and the sustainable development Centre of Expertise will regularly report on progress through the performance reporting tool.

Opportunities for continuous improvement: The CRA will identify opportunities for improvement as the related activities are carried out to ensure that this target is met.

Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The CRA will periodically review and evaluate progress on this target through the implementation of the CRA SD Strategy 2011-2014.

Plans/strategies for CRA engagement/communications: The CRA’s communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met.

Paper consumption target

8.8 By March 31, 2014, each department will reduce internal paper consumption per office employee by 20%. Each department will establish a baseline between 2005-2006 and 2011-2012, and applicable scope.

Performance Measure RPP DPR
Target Status
Number of sheets of office paper purchased or consumed per full-time equivalent (FTE) in 2005-2006, as per CRA scope (optional in RPP 2011-2012) 6,407 (in 2005-06)
Cumulative reduction in paper consumption, expressed as a percentage, relative to 2005-2006 (optional in RPP 2011-2012) FY 2011-12 24% 4,869 sheets/FTE
FY 2012-13 26% 4,741 sheets/FTE
FY 2013-14

28% 4,613 sheets/FTE

Strategies/Comments

Scope of target: Multi-purpose office paper used for internal operations.

Definition of employee: Employee is defined as an FTE employee. FTE data is based on the total number of hours worked by CRA employees and a standard work schedule.

Method used for determining paper consumption: Paper consumption is based on the quantity of multi-purpose office paper purchased. It is mandatory that all CRA multi-purpose office paper be purchased through Synergy, the CRA's online procurement tool. Paper purchases are broken down by branch and region, paper type, and quantity.

Method used for determining number of office employees: The CRA tracks FTE employee data. This data will be used to measure performance against this target.

Processes/reporting requirements to track the reduction of paper consumption: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The sustainable development Centre of Expertise will report progress through the CRA SD PR Tool twice a year.

Roles and responsibilities: The CRA sustainable development Centre of Expertise, Finance and Administration Branch, is the lead on this initiative and will coordinate activities to achieve the target and regularly report on CRA-level progress through the performance reporting tool.

Opportunities for continuous improvement: The CRA will prepare an annual paper consumption report to assess performance against this target and liaise regularly with branches and regions to implement paper reduction initiatives to ensure continuous improvement.

Plans/strategies for CRA engagement/communication: The CRA's communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met.

Green meetings target

8.9 By March 31, 2012, each department will adopt a guide for greening meetings.

Performance Measure RPP DPR
Target Status

Presence of a green meeting guide (optional in RPP 2011-2012)

Yes: Adopted March 2012

Strategies/Comments

Definition of adoption within the green meeting guide: In order to be considered adopted, the CRA Guide will have senior management approval, be distributed and promoted throughout the CRA, and be posted on the national SD Web site.

Scope of target (e.g., size and type of meetings to which the Guide is applicable): The guide will be applicable to all sizes and types of meetings.

Process/reporting requirements to track the use of the Green Meeting Guide: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The CRA will report progress through the CRA SD PR Tool twice a year.

Evidence that the guide has been adopted: Information such as Web site hits, the number of communications, and survey results will be used to show the extent that the guide has been adopted throughout the CRA.

Roles and responsibilities: The sustainable development Centre of Expertise, Finance and Administration Branch, will lead this initiative and will develop, disseminate, promote, and report on the adoption of the guide at the national level. Branches and regions will be responsible for promotion and ensuring green meetings at the branch/regional level. The sustainable development Centre of Expertise will report progress through the performance reporting tool twice a year.

Key components of the guide: The guide includes relevant sections on: planning green meetings, information sharing, and measuring the environmental benefits of green meetings (e.g., paper reduction, waste reduction, reduced transportation, energy reduction, green accommodations, and green procurement).

Opportunities for continuous improvement: One of the challenges the CRA will face is the difficulty in defining and measuring the "adoption" of the guide. The guide will be available on the national sustainable development Web site and will be disseminated and promoted through the CRA. As the lead, the sustainable development Centre of Expertise will identify opportunities for improvement as the related activities are carried out to ensure that this target is met.

Mechanisms to evaluate the effectiveness of the guide (e.g., audit, periodic review, monitoring): The effectiveness of the guide will be evaluated by obtaining feedback from the branches and regions and from employee surveys.

Plans/strategies for CRA engagement/communication: The CRA's communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met. The guide will be disseminated throughout the CRA, posted and promoted on the national sustainable development Web site, and communicated through other targeted means (e.g., promoted during national sustainable development events).

Green procurement targets

8.10 As of April 1, 2011, each department will establish at least 3 SMART green procurement targets to reduce environmental impacts.

First green procurement target: As of April 1, 2011, the CRA will include sustainable development clauses and environmental specifications in all new contractual arrangements valued over $1 million.

Performance Measure RPP DPR
Target Status
Percentage of contractual arrangements valued over $1 million with sustainable development clauses and environmental specifications 83%
(in 2011-12)

Progress against measure in the given fiscal year

100%

 Strategies/Comments

Why This Self-Selected Target is SMART:

i. Specific: Refers to all CRA contractual arrangements over $1 million
ii. Measurable: Information available from CRA procurement and financial systems
iii. Achievable: CRA supports the integration of sustainable development clauses and environmental specifications into contractual arrangements and will provide adequate resources to achieve this target
iv. Relevant: sustainable development clauses and environmental specifications in all new contractual arrangements valued over $1 million will contribute directly to the CRA's commitments to support green procurement
v. Time-bound: Date established for target implementation and completion

Scope of target: This target applies to all CRA contractual arrangements over $1 million.

Processes/reporting requirements to track progress: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The CRA will report progress through the CRA SD PR Tool twice a year.

Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target. The sustainable development Centre of Expertise will play a key role in providing appropriate sustainable development clauses and environmental specifications for inclusion in contractual arrangements and will regularly report on progress through the performance reporting tool.

Opportunities for continuous improvement: The CRA will identify opportunities to improve the number and quality/value of the sustainable development clauses and environmental specifications as the green procurement program matures.

Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The CRA will periodically review and evaluate progress on this target through the implementation of the CRA SD Strategy 2011-2014.

Plans/strategies for CRA engagement/communication: The CRA's communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met.

Second green procurement target: By March 31, 2014, 10% of CRA spending on products and services will be green procurement.

Performance Measure

RPP DPR

Target Status

Percentage of annual green procurement spending on products and services

10.5% (in 2011-12)

Progress against measure in the given fiscal year

10%

Strategies/Comments

Why This Self-Selected Target is SMART:

i. Specific: Refers to CRA total spending for goods and services
ii. Measurable: Information available from CRA financial systems
iii. Achievable: The CRA is committed to green procurement, when feasible, and this target was determined to be achievable based on previous annual green procurement achievements for green products
iv. Relevant: This target and related activities will support the CRA green procurement program and contribute directly to CRA commitments to integrate environmental considerations into CRA procurement processes
v. Time-bound: Dates established for target implementation and completion

Scope of target: All procurement spending as identified through CRA procurement and financial systems.

Processes/reporting requirements to track progress: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The CRA will report progress through the performance reporting tool twice a year.

Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target. The sustainable development Centre of Expertise will play a key role in identifying green procurement within the CRA financial systems and will regularly report on progress through the performance reporting tool.

Opportunities for continuous improvement: The CRA will promote the purchasing of green products and services throughout the CRA and build capacity for including and measuring green products and services. The CRA will identify opportunities for improvement as the related activities are carried out in order to continually increase the level of green procurement.

Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The CRA will periodically review and evaluate progress on this target through the implementation of the CRA SD Strategy 2011-2014.

Plans/strategies for CRA engagement/communication: The CRA's communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met.

Third green procurement target: As of April 1, 2011 the CRA will ensure all vehicles purchased are right-sized and most fuel-efficient in class based on operational requirements.

Performance Measure RPP DPR
Target Status
Percentage of right-sized and most fuel-efficient in class vehicles purchased 100% (in 2011-12)
Progress against measure in the given fiscal year 100%

Strategies/Comments

Why This Self-Selected Target is SMART:

i. Specific: Refers to all CRA vehicle purchases
ii. Measurable: Information is available and can be tracked
iii. Achievable: Previous commitments and achievements in this area and supporting policy instruments indicate that this target is achievable
iv. Relevant: Ensuring right-sized and most fuel-efficient in class vehicles will support the CRA commitment to green procurement and the reduction of GHG from fleet vehicles
v. Time-bound: Date established for target implementation and completion

Scope of target: All CRA vehicle purchases.

Processes/reporting requirements to track progress: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The CRA will report progress through the performance reporting tool twice a year.

Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target. The sustainable development Centre of Expertise will regularly report on progress through the performance reporting tool.

Opportunities for continuous improvement: The CRA will ensure the purchase of right-sized and most fuel-efficient in class vehicles throughout the CRA. The CRA will identify opportunities for improvement as the related activities are carried out to reduce the environmental impacts of its vehicle operations.

Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The CRA will periodically review and evaluate progress on this target through the implementation of the CRA SD Strategy 2011-2014.

Plans/strategies for CRA engagement/communication: The CRA’s communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met.

Estimated environmental benefits incurred from achieving this target: Annual change in GHG emissions will be measured and reported annually.

8.11 As of April 1, 2011, each department will establish SMART targets for training, employee performance evaluations, and management processes and controls, as they pertain to procurement decision-making.

Training for employees: As of April 1, 2011, the CRA will ensure all procurement officers with procurement authority have received green procurement training

Performance Measure RPP DPR
Target Status
Percentage of procurement officers with procurement authority that have received green procurement training 71% (in 2010-11)
Progress against measure in the given fiscal year 100%

Strategies/Comments

Why This Self-Selected Target is SMART:

i. Specific: Refers to all CRA procurement officers with procurement authority
ii. Measurable: Information is available from CRA training and learning tracking systems
iii. Achievable: Green procurement training is a requirement for obtaining procurement authority and the Canada School of Public Service offers an appropriate online course (C215) at no cost to the CRA through Campus Direct
iv. Relevant: Ensuring procurement officers with procurement authority are trained in green procurement will contribute directly to CRA commitments to integrate environmental considerations into CRA procurement
v. Time-bound: Date established for target implementation and completion

Scope of target: Applies to all procurement officers with procurement authority.

Targeted training: The Canada School of Public Service online Green Procurement course C215.

Methodology for designating/identifying employees: This target will apply to all procurement officers with procurement authority throughout the CRA.

Processes/reporting requirements to track progress: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The CRA will report progress through the performance reporting tool twice a year.

Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target. The sustainable development Centre of Expertise will regularly report on progress through the performance reporting tool.

Opportunities for continuous improvement: The CRA will identify opportunities for improvement in order to ensure that all procurement officers with procurement authority are trained in green procurement and apply green procurement principles in their jobs.

Mechanisms to evaluate the target (e.g., audit, periodic review, monitoring): The CRA will periodically review and evaluate progress on this target through the implementation of the CRA SD Strategy 2011-2014.

Plans/strategies for CRA engagement/communication The CRA's communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met. 

Employee performance evaluations for managers and functional heads of procurement and materiel management: As of April 1, 2011, the CRA will include environmental measures in the performance agreements of all managers and functional heads of procurement and materiel management

Performance Measure RPP DPR
Target Status
Percentage of managers and functional heads of procurement and materiel management that include environmental measures in their performance agreements 100% (in 2010-11)

Progress against measure in the given fiscal year

100%

Strategies/Comments

Why This Self-Selected Target is SMART:

i. Specific: Refers to all CRA managers and functional heads of procurement and materiel management
ii. Measurable: Information is available from CRA human resources tracking systems
iii. Achievable: CRA supports this initiative and will ensure functional heads of procurement and material management continue to include environmental measures in their performance evaluations
iv. Relevant: Ensuring managers and functional heads of procurement and materiel management with environmental measures in their performance agreements will contribute directly to the CRA’s commitments to integrate environmental considerations into CRA procurement processes
v. Time-bound: Date established for target implementation and completion

Scope of target: All CRA functional heads of procurement and materiel management.

The methodology for designating/identifying employees: This target will apply to all CRA employees who are managers and functional heads of procurement and materiel management. This includes directors general, directors and managers within the Administration Directorate as well as other employees identified as procurement and/or material management functional heads.

Processes/reporting requirements to track progress: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The CRA will report progress through the performance reporting tool twice a year.

Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target. The sustainable development Centre of Expertise will regularly report on progress through the performance reporting tool.

Opportunities for continuous improvement: The CRA will identify opportunities for improvement in order to ensure that all managers and functional heads of procurement and materiel management include meaningful environmental measures in their performance agreements.

Mechanisms to evaluate the target (audit, periodic review, monitoring): The CRA will periodically review and evaluate progress on this target through the implementation of the CRA SD Strategy 2011-2014.

Plans/strategies for CRA engagement/communication: The CRA's communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met.

Management processes and controls: By March 31, 2014, the CRA will ensure 75% of procurement management processes and controls include environmental considerations.

Performance Measure RPP DPR
Target Status
Percentage of procurement management processes and controls that include environmental considerations 58% (in 2011-12)
Progress against measure in the given fiscal year 75%

Strategies/Comments

Why This Self-Selected Target is SMART:

i. Specific: Target includes a firm percentage to be obtained and specifically addresses management processes and controls outlined in the PWGSC guideline
ii. Measurable: Assessment will be done against baseline list of all formalized management processes and controls as outlined in the PWGSC guideline
iii. Achievable: The CRA supports integrating environmental considerations into CRA procurement and will direct resources to meet this target
iv. Relevant: Ensuring 75% of procurement management processes and controls include environmental considerations will contribute directly to CRA commitments to green procurement
v. Time-bound: Date established for target implementation and completion

Scope of target: All applicable CRA processes and controls identified in Annex C of the PWGSC Federal Sustainable Development Strategy

Guideline for Target 8.11: Setting Green Procurement Management Framework Targets.

Methodology for designating/identifying processes and controls: Annex C of the PWGSC Guideline will serve as the baseline for the total number and the nature of processes and controls targeted. All CRA-relevant processes and controls will be included in the scope of this target.

Processes/reporting requirements to track progress: The CRA SD Strategy 2011-2014 will be used to monitor and report on activity-level performance related to this target. The CRA will report progress through the performance reporting tool twice a year.

Roles and responsibilities: The Administration Directorate, Finance and Administration Branch, is the lead on this initiative and will implement activities to achieve this target. The sustainable development Centre of Expertise will regularly report on progress through the performance reporting tool.

Opportunities for continuous improvement/communication: The CRA will identify opportunities for improvement in order to ensure that all processes and controls include meaningful and effective environmental considerations.

Mechanisms to evaluate the target (audit, periodic review, monitoring): The CRA will periodically review and evaluate progress on this target through the implementation of the CRA SD Strategy 2011-2014.

Plans/strategies for CRA engagement/communication: The CRA's communications strategy for the CRA SD Strategy 2011-2014 outlines the engagement and communication tools used to ensure the federal sustainable development strategy targets are met.

Internal Audit

Note

An annual risk-based review and update on planned audit engagements may result in modifications to audits to be conducted in 2013-2016.

All completed audit reports are posted at www.cra.gc.ca/gncy/ntrnl/menu-eng.html

Name of the Internal Audit Audit Type Status Expected Completion Date
2013 Integrated Follow-up Report  Follow-up In progress 2013-2014
Agreement Concerning the Exchange of Information Regarding Taxes and Other Duties with Revenu Québec Assurance In progress 2013-2014
Management of Discipline Assurance In progress 2013-2014
Management of Insolvency Workload Assurance In progress 2013-2014
Information Sharing Agreement between the British Columbia Vital Statistics Agency and the CRA Assurance In progress 2013-2014
Memorandum of Understanding with respect to the Business Directory between the CRA and the Ontario Ministry of Government and Consumer Services Assurance In progress 2013-2014
Matching Program for T1 Confidence Validities Assurance Planned 2013-2014
Internal Investigations Assurance Planned 2013-2014
Canada Pension Plan/Employment Insurance Base Year 2011-2012 Administrative Costs Assurance Planned 2013-2014
Local Solutions Follow-up Planned 2013-2014
Contract Bidding and Awards Process Assurance Planned 2013-2014
Contract Management Assurance Planned 2014-2015
Monitoring Initiatives and Programs Assurance Planned 2014-2015
Underground Economy Follow-up Planned 2014-2015
Speciality Audits Assurance Planned 2014-2015
Financial Monitoring Controls - Agency Activities Assurance Planned 2014-2015
Financial Monitoring Controls - Agency Activities - Liabilities Assurance Planned 2014-2015
2013-2014 Fiscal Year End Procedures Assurance Planned 2014-2015
Procurement Monitoring and Reporting Assurance Planned 2014-2015
Social Media Assurance Planned 2014-2015
Procurement Vendor Post Contract Assurance Planned 2014-2015
Certification and Accreditation Assurance Planned 2014-2015
Taxation Centre Functional Monitoring Assurance Planned 2014-2015
Compliance System Redesign Assurance Planned

2014-2015

Evaluations

An annual risk-based review and update on planned evaluations may result in modifications to evaluations to be conducted in 2013-2016.

All completed evaluation reports are posted at www.cra.gc.ca/gncy/ntrnl/menu-eng.html

Name of evaluation Program Status Expected completion date
2013 Corporate Audit and Evaluation Branch Integrated Follow-up Horizontal In progress 2013-2014
External Administrative Correspondence Horizontal In progress 2013-2014
Horizontal Compliance Management - T1 Self-Employed Horizontal In progress 2013-2014
International Tax Program Reporting compliance In progress 2014-2015
Employer Compliance Accounts receivable and returns compliance Planned 2014-2015
Tax-Free Savings Account Taxpayer and business assistance Planned 2014-2015
Trust Returns (T3) Assessment of returns and payment processing Planned 2015-2016
Taxpayer Relief and Service Complaints Appeals Planned 2015-2016
Canada Child Tax Benefit Benefit programs Planned 2015-2016
Registered Plans Taxpayer and business assistance Planned 2015-2016

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