2015-16 Report on Plans and Priorities

Section 2: Analysis of programs by strategic outcome

Program: Reporting compliance

The reporting compliance program seeks to protect the integrity of Canada's voluntary compliance system by identifying and addressing the small segment of the population that does not report the correct amounts. Our compliance interventions follow an escalating approach that moves from influencing compliance to enforcing it. We seek to influence compliance attitudes by increasing taxpayers' understanding of their tax obligations through targeted outreach activities, client service, and education. We also undertake examinations, audits, and investigations at the domestic and international level to ensure compliance with Canada's tax laws.

Budgetary financial information

(dollars)
2015-2016
Main Estimates
2015-2016
planned spending Footnote 1
2016-2017
planned spending Footnote 2
2017-2018
planned spending Footnote 2
1,045,193,249 1,045,193,249 1,031,278,872 1,032,337,340

Human resources

(full-time equivalents)
2015-2016 2016-2017 2017-2018
9,807 9,656 9,651

Performance measurements

Expected results: Reporting non-compliance is detected and corrected by targeting compliance actions through effective risk assessment
Indicators Targets Date to be achieved
Change rate (percentage of risk-assessed audit activities that result in detection of non-compliance by individuals and corporations) 75% March 2016

Planning highlights

Taxpayers are required by law to report correct information to the CRA, and the Agency uses this information to determine taxpayers' obligations. To enforce reporting requirements, the CRA conducts audits and investigations. The CRA complements enforcement activities with early interventions to encourage self-correction and prevent non-compliance. Advanced data analysis supports these complementary approaches by helping to determine where and when early intervention is most needed. For example, the Agency is proactively helping small and medium sized businesses at critical points in their business cycle with interventions such as educational products and reminder letters to address specific types of non-compliance. The Agency also provides an avenue for taxpayers to voluntarily come forward and correct their tax affairs through the CRA's increasingly successful Voluntary Disclosures Program. Each year, thousands of taxpayers take advantage of this program and work cooperatively with the CRA to correct their tax filings.

 

The Agency is proactively helping small and medium sized businesses to comply at critical points in their business cycle.

Approximately 70% of individuals and business taxpayers use the services of a tax intermediary. The Agency's complementary approaches include working closely with tax intermediaries to promote compliance and reduce common errors. In 2013-2014, the CRA undertook extensive consultations on a proposed tax preparer registration program to help the Agency engage directly with tax preparers to improve service and compliance. During the planning period, the CRA will move ahead with a registration program that takes into account feedback received from a wide range of stakeholders including the Canadian Federation of Independent Business, the Canadian Tax Foundation, the Certified General Accountants Association of Canada, the Chartered Professional Accountants of Canada, the EFILE Association of Canada, and the Association de la planification fiscale et financière.

The CRA is continuously strengthening the integrity of its programs. Business intelligence teams have been established in each region to combine advanced data analysis with established risk assessment processes and local knowledge, so the taxpayers with the highest risk of non-compliance are identified and addressed. This also reinforces the integrity of the workload selection process by separating the decision of who will be audited from the audit itself. At the same time as improving workload selection, the CRA has introduced more rigorous quality assurance standards and set up separate regional teams to independently review auditors' work prior to a file being closed. The Business Intelligence and Quality Assurance teams report to the regional Assistant Commissioners. These measures are important demonstrations of the CRA's commitment to quality, consistency, and integrity in program activities.

Addressing offshore compliance and aggressive tax planning is a top priority for the CRA. The increasing volume of global business and financial transactions has created new challenges for tax administrations internationally. The CRA's ability to effectively tackle offshore compliance and aggressive tax planning was strengthened by a range of measures introduced in the Government of Canada's Economic Action Plan (EAP) 2013.

The measures introduced in EAP 2013 have enhanced the CRA's ability to monitor the electronic transfer of funds, and collect data from domestic sources to effectively counter international tax avoidance and evasion threats. The Government's renewal and expansion of tax treaties with other countries also contribute to the CRA's efforts to combat international tax evasion and aggressive tax planning. The Agency continues to expand its relationships with domestic and international government partners to share information and best practices, and is actively contributing to Organisation for Economic Co-operation and Development (OECD) work on international tax avoidance, such as the Common Reporting Standard for the automatic exchange of tax information between governments.

The CRA is engaging with key stakeholders such as the Chartered Professional Accountants of Canada (CPA Canada) to improve compliance, promote greater co-operation, and reduce errors or misunderstandings. An historic new agreement between the CRA and CPA Canada formalizes this important partnership which will contribute to improving the tax system.

The CRA works closely with the Department of Finance Canada and the Department of Justice Canada to identify legislative weaknesses, close tax loopholes, and develop new legislative tools to deal with emerging threats. Through referrals of criminal investigations to the Public Prosecution Service of Canada for criminal prosecution, the CRA is ensuring the most serious cases of non-compliance are met with significant consequences.

The CRA recognizes that the underground economy (UE) poses a threat to Canada's revenue base, and makes it difficult for Canadian small businesses to compete on a level playing field. In response, in November 2014, the Minister of National Revenue tabled in Parliament an enhanced UE strategy. The updated UE strategy focuses on refining the Agency's understanding of the UE, reducing the social acceptability of participating in the UE, and deploying a range of initiatives to encourage compliance and reduce participation in the UE. The CRA's ongoing efforts to address the UE will also be guided by the newly created Ministerial Underground Economy Advisory Committee. 

 

The Minister of National revenue tabled in Parliament an enhanced UE strategy.


Subprogram: Small and medium enterprises

The small and medium enterprises subprogram enforces compliance of Canada's tax legislation by the small and medium businesses and non-resident taxpayers. It supports compliance through taxpayer consultations, education, and partnerships with stakeholders. The program uses risk management principles to apply a balanced approach to audit enforcement activities including associated client assistance, service and quality audits.

Budgetary financial information

(dollars)
2015-2016
planned spending Footnote 2
2016-2017
planned spending Footnote 2
2017-2018
planned spending Footnote 2
590,150,971 578,374,697 579,687,956

Human resources

(full-time equivalents)
2015-2016 2016-2017 2017-2018
6,068 5,931 5,930

Performance measurements

Expected results: Reporting non-compliance is detected and corrected by targeting compliance actions through effective risk assessment on the individuals, small and medium businesses and non-residents
Indicators Targets Date to be achieved
Change rate for SME audits – income tax (percentage of risk-assessed audit activities that result in detecting non-compliance) 75% March 2016

The underground economy

Individuals or businesses that deliberately under-report or fail to report sales or income to avoid paying taxes are participating in the underground economy (UE). The underground economy creates an unfair advantage for those who engage in it by undermining the competitiveness of honest businesses, especially small businesses, who abide by the law.

The UE includes any economic activity not reported or underreported for tax purposes. Examples of UE behaviour can be as simple as a contractor choosing not to file a tax return, or as complex as a restaurant using sophisticated computer software to alter its accounting records in order to evade taxes on a portion of its business revenue. If left unchallenged, the UE can corrode the integrity of Canada's tax system.

In November 2014, the Minister of National Revenue tabled in Parliament an enhanced three-year strategy to combat the underground economy in Canada, and met with the newly created Ministerial Underground Economy Advisory Committee. The Committee will advise on current UE trends, help identify emerging risks, deepen the government's understanding of aggressive compliance behaviour, and contribute to the development of innovative new compliance tools.

The UE strategy is a renewed effort to reduce the social acceptability of, and participation in the underground economy. The strategy contains existing measures which have proven effective in combatting the underground economy and proposes new measures to encourage increased levels of tax compliance, particularly in sectors of the economy where cash transactions are common and participation in the underground economy has been shown to be more prevalent.

Planning highlights:
  • The CRA will continue to play a leading role in international forums dedicated to promoting best practices, sharing information, conducting research, and co-ordinating international efforts to address the UE.
  • Regional issues and trends will be incorporated into the CRA's national UE strategy.
  • The CRA will enhance Agency-wide approaches for the identification and management of taxpayers at risk of participating in the UE.
  • The CRA will continue working with provincial and territorial partners through forums such as the UE Provincial and Territorial Roundtables, to develop new approaches for addressing the UE.
  • The CRA will listen to and address issues raised through stakeholder engagement in the Ministerial Underground Economy Advisory Committee.

Planning highlights

Canada's population of small and medium enterprises (SMEs) is large and includes approximately three million individual filers and two million corporate filers. The CRA enforces the compliance of SMEs through a program of reviews, examinations and audits. In 2013-2014, the CRA performed almost 40,000 reviews and audits on the returns filed by SMEs. These activities generated over $1 billion in fiscal impact annually. SME compliance is supported through education, outreach, extensive stakeholder engagement, and in-person support designed to help taxpayers comply with their tax obligations.

Because many SMEs work in sectors of the economy characterized by cash transactions, they are at a higher risk of participation in the Underground Economy (UE). For this reason, the CRA focuses a large portion of its UE audit resources on SMEs. Audits are the primary tool used by the Agency to detect and address UE activity. As a complement to these audit activities, UE-related outreach activities are underway in collaboration with a number of industry associations.

In addressing underground activity in the SME population, the CRA will:

In January of 2014, the CRA announced a new three-point plan to help small and medium enterprises more easily meet their tax obligations and reduce red tape. The three elements of the plan are:

Deliverables

GST/HST

The CRA's GST/HST compliance programs are designed to ensure GST/HST registrants comply with reporting requirements, and to identify and address non-compliance. The CRA's GST/HST compliance activities protect Canada's revenue base by aggressively pursuing those taxpayers who participate in the UE and in aggressive GST/HST planning schemes. Annually, almost 80,000 GST/HST audits are completed, generating more than $1.5 billion in fiscal impact.

The Agency's risk-based and balanced approach includes audits of high-risk filings, examinations, education, and outreach activities Footnote 3 .

 

Annually, almost 80,000 GST/HST audits are completed, generating more than $1.5 billion in fiscal impact Footnote 3 .

Deliverables

Ensuring GST/HST refund integrity

The CRA's GST/HST Refund Integrity Program is responsible for managing the risks associated with GST/HST credit returns, rebate claims, and some debit returns to help ensure unwarranted GST/HST refunds are not issued.

In 2012, the CRA implemented the Pre-assessment National Inventory (PANI) in the GST/HST Refund Integrity Program. This automated risk assessment and workload management system weighs and scores returns using automated algorithms and other available risk assessment data. It also allows workload to be shared nationally, with higher risk returns being assigned anywhere in the country. This approach ensures GST/HST audit resources are efficiently deployed.

Since the inception of PANI, the program has consistently delivered excellent results. For example, between 2012-2013 and 2013-2014 the average recovery per file increased by approximately 28%. These results clearly show the effectiveness of using the new PANI risk identification processes. The continued success of the program demonstrates how the smart use of technology, coupled with the intelligent application of advanced data analysis, can be used to effectively identify files at risk, efficiently distribute workload, and increase productivity to deliver dramatic results.


Subprogram: International and large business

The international and large business subprogram helps to ensure that Canada receives its share of taxes from international and large corporations with complex financial transactions. It enforces compliance with Canada's tax legislation by encouraging, assisting, and verifying compliance by large corporate tax filers. This is done through taxpayer consultations, education, legislative reviews, and enforcement measures.

Budgetary financial information

(dollars)
2015-2016
planned spending
2016-2017
planned spending
2017-2018
planned spending
287,499,724 285,875,050 285,606,354

Human resources

(full-time equivalents)
2015-2016 2016-2017 2017-2018
2,333 2,326  2,322

Performance measurements

Expected results: Reporting non-compliance is detected and corrected by targeting compliance actions through effective risk assessment of the largest and most complex taxfilers
Indicators Targets Date to be achieved
Change rate for international and large business audits (percentage of risk-assessed audit activities that result in detection of non-compliance) 75% March 2016

Offshore compliance

In Economic Action Plan 2013 the Government of Canada announced a range of measures to strengthen the CRA's capacity to combat international tax evasion and aggressive tax avoidance. These measures included:

  • The requirement to report to the CRA international electronic funds transfers of $10,000 or more.
  • The creation of an Offshore Tax Informant Program (OTIP).
  • The extension of the normal reassessment period for taxpayers who fail to report income from a specified foreign property and properly file the Foreign Income Verification Statement (T1135).
  • Revisions to the Foreign Income Verification Statement (T1135) form to improve the quality and scope of the information required regarding specified foreign property. The current form reflects feedback from stakeholders.

The Government of Canada is investing $30 million over five years to implement the Economic Action Plan measures. The Agency created an offshore compliance division during 2013-2014 to deliver the measures and related program activity, including creating dedicated offshore compliance specialized teams in regions across Canada.

Launched in January 2014, the OTIP allows the CRA to offer financial rewards to individuals who provide specific and credible information about major international tax non-compliance leading to the assessment and collection of additional federal taxes. The reward is between 5% and 15% if more than $100,000 of federal tax was assessed and collected as a result of the information, excluding interest and penalties. Offering financial rewards for information about major cases of international tax non-compliance helps encourage those with information to come forward, and dissuades others from arranging their affairs in an attempt to contravene Canadian tax laws.

Planning highlights:
  • As of January 2015, banks and other financial intermediaries are required to report to the CRA international electronic funds transfers (EFTs) of $10,000 or more. EFT data will be used to more effectively identify taxpayers who participate in aggressive tax avoidance and those who attempt to conceal income and assets offshore.
  • The CRA will implement a framework to measure the performance and impact of the Offshore Compliance Division program activities during 2015-2016.
  • E-filing for the Foreign Income Verification Statement for Corporations form will be introduced by 2016-2017.
  • As a result of the new offshore compliance measures, the CRA anticipates a growing number of taxpayers will choose to self-correct their tax affairs through the Voluntary Disclosures Program. The CRA will allocate resources as needed to continue effectively administering increases in volume.

Planning highlights

The CRA verifies and enforces international and large business compliance through a risk-based program of audit measures and legislative reviews. The CRA works collaboratively with businesses and their representatives to find new ways to reduce the compliance burden and support compliance.

The quality of CRA's audits is critical to the CRA's reputation for integrity. The Agency assures the quality of audits through on-going quality assurance monitoring, professional training, and the strategic recruitment of the auditors and specialists required to meet future needs.

The CRA employs over 2,000 audit resources who are dedicated to reviewing and auditing the tax affairs of Canada's largest corporate entities. These auditors and specialists also work to ensure offshore and aggressive tax planning issues and risks are identified and addressed. The international and large business program generates a fiscal impact Footnote 3 of over $6 billion annually.

 

The international and large business program generates a fiscal impact Footnote 3 of over $6 billion annually.

Deliverables

Subprogram: Criminal Investigations Program

The Criminal Investigations Program enforces the Acts administered by the CRA by detecting and  addressing tax evasion and fraud. We conduct investigations into suspected significant cases of  fraudulent non-compliance and will recommend such cases for prosecution. To enhance public awareness and encourage voluntary compliance, we also publicize the results of court convictions.

Budgetary financial information

(dollars)
2015-2016
planned spending
2016-2017
planned spending
2017-2018
planned spending
77,130,430 76,912,695 76,909,788

Human resources

(full-time equivalents)
2015-2016 2016-2017 2017-2018
599 599 599

Performance measurements

Expected results: Suspected cases of evasion or fraud are detected and addressed through referrals to Public Prosecution Service of Canada (PPSC)
Indicators Targets Date to be achieved
Percentage of files accepted by PPSC that result in a conviction 80% March 2016
Planning highlights

The Criminal Investigations Program investigates serious cases of tax evasion and fraud, and makes referrals to the Public Prosecution Service of Canada (PPSC) for criminal prosecution. The high visibility of these prosecutions help to increase public awareness of the work the CRA does to safeguard Canada's tax system, and deter others who might be contemplating tax evasion or fraud. In recent years, the program has undergone a transformational change in order to better leverage resources and investigative expertise, and to strengthen key relationships with other law enforcement agencies and the PPSC.

CRA criminal investigators work closely with other federal law enforcement agencies to make sure the most serious cases of tax evasion and fraud are thoroughly investigated and referred for prosecution. Each year, more than 95% of the CRA cases criminally prosecuted by the PPSC result in convictions.

 

Each year, more than 95% of the CRA cases criminally prosecuted by the Public Prosecution Service of Canada result in convictions.

Deliverables

Aggressive tax planning

Aggressive tax planning (ATP) arrangements involve a transaction or a series of transactions designed primarily to avoid paying taxes. Such tax arrangements often go against the object and spirit of tax legislation and represent a significant threat to the revenue base of countries around the globe.

The CRA's approach to ATP has both domestic and international components. The Agency is enhancing its dedicated ATP audit program, and will continue to work closely with the Department of Finance Canada to close tax loopholes and develop new legislative tools to deal with emerging threats to Canada's revenue base. The CRA also works closely with the Department of Justice Canada to defend legal challenges to Agency audit decisions, to protect the integrity of the Acts administered by the Agency.

Internationally, the CRA shares information and best practices with tax administrations in other countries by working bilaterally and in multilateral forums. Aggressive international tax planning is a global threat to all industrialized countries and can only be effectively addressed by working co-operatively with other tax administrations.

Planning highlights:
  • The CRA will leverage the expertise of its National Centre of Expertise and new specialized workload development centres to identify and address high-risk cases.
  • The CRA will focus on the development of locally-sourced referrals and leads to identify ATP files to pursue.
  • The CRA will immediately begin implementing the recommendations contained in the Office of the Auditor General of Canada's Spring 2014 report to strengthen the ATP program.

Subprogram: Scientific research and experimental development

The scientific research and experimental development subprogram provides tax assistance and investment tax credits to Canadian businesses as an incentive to conduct qualifying industrial research and development activities in Canada. It ensures that all claims are in accordance with the legislative requirements, tax laws, policies and procedures. It also ensures that the applicants are provided with information and timely services they need to access investment tax credits, and that the tax credits or cash refunds are delivered in a timely, consistent and predictable manner.

Budgetary financial information

(dollars)
2015-2016
planned spending
2016-2017
planned spending
2017-2018
planned spending
85,356,423 85,075,612 85,092,152

Human resources

(full-time equivalents)
2015-2016 2016-2017 2017-2018
731 724 724

Performance measurements

Expected results: Eligible claimants receive timely scientific research and experimental development tax incentives
Indicators Targets Date to be achieved
Percentage of service standards targets that are met relating to SR&ED 100% March 2016
Expected results: Reporting non-compliance is detected and corrected by better targeting compliance actions through effective risk assessment of SR&ED claims
Indicators Targets Date to be achieved
Change rate for SR&ED audits (percentage of risk-assessed audit activities that result in detecting non-compliance)  75% March 2016

Planning highlights

Through the Scientific Research and Experimental Development (SR&ED) Program, the federal government provides tax assistance and investment tax credits to Canadian businesses as an incentive to conduct industrial research and development activities in Canada. The CRA is responsible for verifying the correctness of tax credit claims, and for making sure businesses are well informed about the requirements they must meet to receive credits in a timely and predictable manner.

The CRA employs hundreds of scientists and auditors to review the research conducted by Canadian businesses applying for SR&ED tax incentives. The work of these employees protects the integrity of the programs. Each year, the Agency processes almost 25,000 SR&ED claims and delivers more than $3 billion in tax credits for Canadian industrial research and development.

 

Each year, the Agency processes almost 25,000 SR&ED claims.

Deliverables

Subprogram: Voluntary Disclosures Program

The Voluntary Disclosures Program encourages and processes voluntary disclosures by taxpayers and/or their representatives wishing to correct inaccurate or incomplete information.

Budgetary financial information

(dollars)
2015-2016
planned spending
2016-2017
planned spending
2017-2018
planned spending
5,055,701 5,040,818 5,041,090

Human resources

(full-time equivalents)
2015-2016  2016-2017 2017-2018
76 76 76

Performance measurements

Expected results: Timely and effective processing of voluntary disclosure submissions
Indicators Targets Date to be achieved
Percentage of files completed compared to intake 80% March 2016

Planning highlights

The CRA's Voluntary Disclosures Program (VDP) supports our voluntary self-reporting tax system by encouraging taxpayers to voluntarily self-correct their tax affairs. For taxpayers who realize their previous tax filings are inaccurate, or those who have not previously filed or reported, the program provides a safe way for them to come forward and relieve themselves of worrying about a future audit or investigation which might result in significant fines or imprisonment.

The VDP also allows the CRA to identify millions of dollars in unreported income each year which otherwise might be lost, or identified at much greater expense through compliance enforcement action. Over the past two years, close to 30,000 voluntary disclosures were processed, representing unreported income in excess of $2 billion. The Agency's efforts to improve program awareness have helped to encourage taxpayers to come forward to take advantage of the VDP and correct their tax affairs.

Every year the CRA is contacted by thousands of taxpayers wishing to make a voluntary disclosure. Each application for voluntary disclosure is carefully reviewed before it is accepted to make sure it meets the conditions for the Program and has not been triggered by a taxpayer who is aware of CRA compliance action started against them. Once compliance action has begun, taxpayers are no longer eligible for the VDP. The information gathered through the VDP provides the CRA with an important source of intelligence on emerging tax issues and trends and helps inform the Agency's Offshore Compliance and Underground Economy strategies.

 

Every year the CRA is contacted by thousands of taxpayers wishing to make a voluntary disclosure.

Deliverables

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