Some taxpayers may have received a notification that their email address has been removed in My Account. These accounts have not been compromised and were locked as a preventative measure.
We will work with impacted individuals to unlock their accounts, however please note that there is no urgent need to contact us immediately unless you are an emergency benefit applicant and have active applications in our system.
COVID-19: Contacting the Canada Revenue Agency
- Call 1-833-966-2099 for general questions about COVID-19 related benefits administered by the CRA.
- If you have questions about Employment insurance (EI) or your My Service Canada Account, please contact Employment and Social Development Canada.
Contact the Canada Revenue Agency

Chat with Charlie unread messages
Assistance by telephone
Step 1. If you’re calling about your account, have the following information ready
Step 2. Find the number you need to call
Telephone numbers for personal taxes, benefits and trusts
What do you want to call about? | Phone number | Hours of service (in local time unless noted) |
---|---|---|
|
1-833-966-2099 | Mon to Fri
9 am to 9 pm
Sat and Sun
Closed
Closed
|
|
1-800-959-8281 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-426-1527 Outside Canada/U.S. call collectFootnote 1 613-940-8495 |
Mon to Fri
9 am to 9 pm
Sat
9 am to 5 pm
Sun
Closed
Closed
|
|
1-855-330-3305
No wait times |
Monday to Sunday 6 am to 3am ET |
|
1-866-474-8272
No wait times |
Monday to Sunday 6 am to 3am ET |
Use the automated line to:
|
1-800-267-6999
No wait times |
Monday to Sunday 6 am to 3am ET |
|
1-800-959-1956
No wait times |
Monday to Sunday 6 am to 3am ET |
|
1-866-256-1147 | Mon to Fri
7 am to 10 pm ET
Sat and Sun
Closed
Closed
|
|
1-800-387-1193 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-426-1527 |
Mon to Fri
9 am to 5 pm
Sat and Sun
Closed
Closed
|
|
1-800-959-8281 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-426-1527 Outside Canada/U.S. call collectFootnote 1 613-940-8495 |
Mon to Fri
9 am to 9 pm
Sat
9 am to 5 pm
Sun
Closed
Closed
|
|
1-800-959-8281 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-426-1527 Outside Canada/U.S. call collectFootnote 1 613-940-8495 |
Mon to Fri
9 am to 9 pm
Sat
9 am to 5 pm
Sun
Closed
Closed
|
You will also need:
|
1-800-959-8281 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-426-1527 Outside Canada/U.S. call collectFootnote 1 613-940-8495 |
Mon to Fri
9 am to 9 pm
Sat
9 am to 5 pm
Sun
Closed
Closed
|
|
1-800-959-8281 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-426-1527 Outside Canada/U.S. call collectFootnote 1 613-940-8495 |
Mon to Fri
9 am to 9 pm
Sat
9 am to 5 pm
Sun
Closed
Closed
|
|
1-800-959-8281 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-426-1527 Outside Canada/U.S. call collectFootnote 1 613-940-8495 |
Mon to Fri
9 am to 9 pm
Sat
9 am to 5 pm
Sun
Closed
Closed
|
|
1-800-959-8281 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-426-1527 Outside Canada/U.S. call collectFootnote 1 613-940-8495 |
Mon to Fri
9 am to 9 pm
Sat
9 am to 5 pm
Sun
Closed
Closed
|
|
1-877-627-6645 | Mon to Fri
8:15 am to 5 pm ET
Sat and Sun
Closed
Closed
|
|
1-800-959-2809 | Mon to Fri
9 am to 5 pm MT
Sat and Sun
Closed
Closed
|
|
1-888-863-8657 | Mon to Fri
7 am to 8 pm ET
Sat and Sun
Closed
Closed
|
|
1-888-863-8662 | Mon to Fri
7 am to 8 pm ET
Sat and Sun
Closed
Closed
|
|
1-866-864-5823 | Mon to Fri
8 am to 8 pm ET
Sat and Sun
Closed
Closed
|
|
1-866-864-5841 | Mon to Fri
8 am to 8 pm ET
Sat and Sun
Closed
Closed
|
|
1-866-864-5825 | Mon to Fri
8 am to 8 pm ET
Sat and Sun
Closed
Closed
|
|
1-888-556-5083 | Mon to Fri
9 am to 9 pm ET
Sat and Sun
Closed
Closed
|
|
1-833-EAP-PAE2 (327-7232) Teletypewriter (TTY) for the hearing impaired: |
Always open |
|
1-855-284-5946 Outside Canada/U.S. call collect Footnote 1 613-940-8499 |
Mon to Fri
7:30 am to 6 pm ET
Sat and Sun
Closed
Closed
|
|
1-800-675-6184 | Hours vary |
|
Numbers by specific objection/appeal | Hours vary |
Telephone numbers for businesses
What do you want to call about? | Phone number | Hours of service (in local time unless noted) |
---|---|---|
|
1-800-959-5525 Automated callback service available |
Mon to Fri
9 am to 6 pm
Sat
10 am to 4 pm
Sun
Closed
Closed
|
|
1-833-966-2099 | Always open (automated line) |
|
1-800-959-5525 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-841-1876 Outside Canada/U.S. call collect Footnote 1 613-940-8497 |
Mon to Fri
9 am to 6 pm
Sat
10 am to 4 pm
Sun
Closed
Closed
|
|
1-800-959-5525 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-841-1876 Outside Canada/U.S. call collect Footnote 1 613-940-8497 |
Mon to Fri
9 am to 6 pm
Sat
10 am to 4 pm
Sun
Closed
Closed
|
|
1-800-959-5525 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-841-1876 Outside Canada/U.S. call collect Footnote 1 613-940-8497 |
|
|
1-800-959-5525 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-841-1876 Outside Canada/U.S. call collectFootnote 1 613-940-8497 Non-resident GST/HST Enquiries |
|
|
1-800-959-5525 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-841-1876 Outside Canada/U.S. call collectFootnote 1 613-940-8497 Non-resident GST/HST Enquiries |
|
|
1-800-959-2803 Outside Canada/U.S. (operates in ET) 1-204-984-3594 |
Mon to Fri
9 am to 4 pm
Sat and Sun
Closed
Closed
|
|
1-877-477-5068 | |
|
1-877-548-6016 | |
|
1-866-291-6346 | |
Help with:
|
1-800-959-5525 Automated callback service available Yukon, Northwest Territories and Nunavut: 1-866-841-1876 Outside Canada/U.S. call collect Footnote 1 613-940-8497 Non-resident GST/HST Enquiries |
Mon to Fri
9 am to 6 pm
Sat
10 am to 4 pm
Sun
Closed
Closed
|
Help with:
|
Contact – Excise duties, excise taxes, fuel charge and air travellers security charge | Hours vary |
You will also need:
|
1-833-566-5419 | Hours vary |
You will also need:
|
1-833-305-2033 | Hours vary |
You will also need:
|
1-833-566-5421 | Hours vary |
You will also need:
|
1-866-221-4063 | Hours vary |
|
Tax credit guide and contacts | Hours vary |
|
SR&ED contacts | Hours vary |
|
Contact the EFILE Helpdesk |
Hours vary |
|
1-800-959-2256 | Hours vary |
|
1-866-971-4644 | Hours vary |
|
Contact FTSs | Hours vary |
|
1-800-959-2038
No wait times |
Mon to Sun
6 am to 2:30 am ET
|
You will also need:
|
1-855-587-2133 | Hours vary |
|
Numbers by specific objection/appeal | Hours vary |
Telephone number for charities
- What do you want to call about?
-
- get general information about registered charities
- get help with applying to become a registered charity
- get help with donation receipts
- get help on filling out the annual information return
- change your charity’s name, purpose(s), activities or other details
- Telephone number
- 1-800-267-2384
- Hours
-
table 2 Day Hours Mon to Fri 9 am to 5 pm (local time) Sat and Sun Closed Closed on public holidays
Telephone number for TTY (Teletypewriter)
Call this number if you have a hearing or speech impairment and use a TTY. If you use an operator-assisted relay service, call our regular telephone numbers on this page instead of the TTY number.
- Telephone number
- 1-800-665-0354
- Hours
-
table 3 Day Hours Mon to Fri 9 am to 9 pm (local time) Sat and Sun Closed Closed on public holidays
Special circumstances
- Contacting us on someone else's behalf
- Protect yourself against fraud
- Media enquiries
- Make a voluntary disclosure
- Report leads on suspected tax cheating
- Service feedback, objections, appeals, disputes, and relief measures
- Find out standard processing times
Privacy notice
Privacy notice
The Canada Revenue Agency’s (CRA) call centres record some calls. These call recordings are used to evaluate the quality and accuracy of agents’ responses, identify call trends, and provide insight into potential areas in which training would be beneficial. Recording begins from the moment an agent answers the call and continues until the line is disconnected, including any time spent on hold.
If you do not wish for your call to be recorded, please inform the agent at the beginning of the call.
During your conversation with an agent and when using the automated self-serve options, you may be asked to provide personal information in order to validate your identity. The questions asked are in place to ensure the safety and security of your account. Without this verification step, the CRA is unable to access your account information or make changes.
Personal information is collected pursuant to the Income Tax Act and Excise Tax Act. Personal information is described in program-specific Personal Information Banks which can be found on the CRA’s Info Source page.
Under the Privacy Act individuals have a right of protection, access to, and correction or notation of their personal information. Individuals also have a right to file a complaint with the Privacy Commissioner of Canada regarding our handling of their information.
Report a problem on this page
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