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Contact the Canada Revenue Agency (CRA)

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How can we help you?

Answers to top questions

Access a CRA account

What problem are you having?

I need a CRA security code to sign in

If you don’t have your code yet

It may take up to 10 business days to get a CRA security code by mail.

If you don’t want to wait, you may be able to use Interac® document verification service to validate your identity to get your full access immediately.

If you have received your code

If you cannot find your CRA security code, you may be able to use Interac® document verification service to validate your identity to get your full access immediately.

Even if your code has expired, you can try to sign in using Interac verification. Otherwise, you can request a new code to be sent by mail.

How to use Interac verification instead of a security code

This will give you access to your account right away.

To use Interac verification:

  1. Sign in using CRA sign-in services
  2. Select your sign-in method and follow the instructions
  3. To validate your identity, select Interac document verification service
If you lost your code and can't use Interac verification

You will need to call the CRA to receive another security code by mail.

Before you call:

  1. Have your tax documents ready to validate your identity
  2. Call 1-800-959-8281
  3. Select option 1 for online services

I can’t remember my CRA user ID or password

You can recover your CRA user ID or password online.

For My Account

To recover your ID or password:

  1. Go to Sign in to My Account
  2. Select CRA sign in
  3. Choose Forgot your user ID or Forgot your password
    • If you forgot your user ID, you will need your:
      • Social insurance number (SIN)
      • Date of birth
      • A copy of your assessed individual tax return from this year or last year
      • Answers to 4 security questions you set up during registration
    • If you forgot your password, you will need your:
      • User ID
      • Answers to 4 security questions you set up during registration
If you still can't recover your user ID or password
  1. Have your tax documents ready to validate your identity
  2. Call 1-800-959-8281
  3. Select option 1 for online services

For My Business Account

To recover your ID or password:

  1. Go to Sign in to My Business Account
  2. Select CRA sign in
  3. Choose Forgot your user ID or Forgot your password
    • If you forgot your user ID, you will need your:
      • Social insurance number (SIN)
      • Date of birth
      • A copy of your assessed individual tax return from this year or last year
      • Answers to 4 security questions you set up during registration
    • If you forgot your password, you will need your:
      • User ID
      • Answers to 4 security questions you set up during registration
If you still can't recover your user ID or password
  1. Have your tax documents ready to validate your identity
  2. Call 1-800-959-8281
  3. Select option 1 for online services

I’m having trouble with my Sign-In Partner

Contact your financial institution if you have issues with your sign-in information.

To change your Sign-In Partner

If you still have access to the Sign-In Partner you previously used, you can change your Sign-In Partner at any time in your CRA account:

  1. Sign in using CRA sign-in services
  2. Select Sign-In partner
  3. Look for Switch My Sign-In Partner on the top of the Interac sign-in service page and follow the instructions
  4. After completing the switch, you will then continue to your CRA account
If you can't access your previous Sign-In Partner

You will have to register with your new Sign-In Partner:

  1. Have your tax documents ready to validate your identity
  2. Call 1-800-959-8281
  3. Select option 1 for online services

I’m having trouble accessing my provincial partner

For help accessing your Provincial partner sign-in, refer to:


I am locked out

To unlock your account, you must validate your identity with the CRA by phone.

  1. Have the error code available
  2. Have your tax documents ready to validate your identity
  3. Call 1-800-959-8281
  4. Select option 1 for online services

I need to register for an account

If you don't have a CRA account, you may register for one using CRA sign-in services.

For more details:

How to register an account

Check the status of your tax refund

How you file your personal income tax return can affect when you get your refund.

Standard processing times

The CRA aims to send you a notice of assessment, as well as any refund, within the following timelines:

  • Online filing: 2 weeks
  • Mailed paper return: 8 weeks
  • Non-resident return: 16 weeks

These timelines apply only to returns we receive on or before the due date.

Check the status of your return

You may check the status of your return online using your CRA My Account.

Sign in to My Account

For other options: Check the status of your return

Why you may not have received your refund

If you have another government debt, the CRA may have kept all or part of your refund.

How benefits and credits can be applied to your debt

Change your contact or banking details

You can change your information online using CRA sign-in services.

Change your personal information

Edit your Profile in your CRA My Account to change the following items:

If you cannot access CRA sign-in services, check above if you can resolve your issue in Access a CRA account.


Change your business information

Edit your Business profile in CRA My Business Account to update the following items:

For more information, refer to Changes to your business and CRA program accounts.

If you cannot access CRA sign-in services, check above if you can resolve your issue in Access a CRA account.

Find out why your benefit payment is missing

Why benefit payments stop

Your payments may stop if you did not:

  • File your tax return
  • Respond to a letter from the CRA about your situation
  • Inform the CRA of a change in:
    • Your address
    • Your banking information
    • Marital status
    • Child custody

Your payments may stop if your spouse or common-law partner did not:

  • File their tax return
  • Inform the CRA of a change in:
    • Marital status
    • Child custody

Check your benefit information

Check CRA My Account to ensure that all information is up to date and there are no pending communications that need a response.

Sign in to My Account

Review dates for CRA benefits: Benefit payment dates

For details about what can affect specific payments:

Get a notice of assessment or proof of income

You can view, print and save documents in the Mail section in My Account.

Get a notice of assessment (NOA)

You can get a copy of your notices of assessment and reassessment online. Sign in to access and print your NOA.

Sign in to My Account

For other options: Get a copy of your NOA


Get a proof of income statement

A proof of income statement is another way you can get most of the same information that is on your NOA.

You can get a proof of income statement online in your CRA My Account.

Sign in to My Account

For other options: Get a proof of income statement

Find out how long something will take

Check standard processing times

Check how long it will take the CRA to process tax returns and other tax-related requests. These timelines are the same that you would get by calling the CRA.

Check CRA processing times

We recommend letting the standard processing time pass before contacting us to address any issues.

Review the status of a request

The Progress Tracker service in your CRA account tracks the status of some requests. The service gives you status updates on your files and requests, as well as target completion dates.

Files that can be tracked

In My Account, you can track the progress of the following files:

  • T1 tax returns
  • T1 tax adjustment requests
  • Canada child benefit applications
  • Disability tax credit applications
  • Requests for relief of penalties and interest
  • Objections

In My Business Account, you can track the progress of the following files:

  • GST/HST initial returns
  • GST/HST adjustment requests
  • Application for registration as a charity or registered Canadian amateur athletic association
  • Registered charity information return
  • Objections
  • Requests for relief of penalties and interest
  • T2 corporate tax returns
  • T2 corporate tax adjustment requests

Sign in to your CRA account and locate Progress Tracker on the Overview page.

Sign in to My Account

Sign in to My Business Account

Sign in to Represent a Client

Address and location finder

Find a mailing address or office location

Find an address

Calculate your benefits

Find benefits you may be able to get and how much your payments may be

Benefits calculator

Verify a callback number

Confirm a phone number is from the CRA.

Verify a CRA callback number

Assistance by telephone

Step 1. If you’re calling about your account, have the following information ready

You need all of the above to call about an account

Step 2. Find the number you need to call

Telephone numbers for personal taxes, benefits and trusts
Telephone numbers for personal taxes, benefits and trusts
Reason for your call Phone number Hours of service
(in local time unless noted)

Get help to unlock My Account or make payments:

  • Unlock your CRA account (My Account)
  • Make a payment
  • Pay your required tax instalments
  • Transfer a payment to your business account
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Update personal information or discuss your tax situation:

  • Change your name
  • Change your marital status
  • Details about your personal income tax file
  • Filing your taxes for the first time
  • Reporting your income on your tax return
  • Notify the CRA of a death
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Ask about the Disability Tax Credit (DTC)

Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Use an automated service to apply for the Disability Tax Credit (DTC)

Mon to Sun
6 am to 3 am ET

Security issues:

  • Security incident or privacy breach
  • Disable online access in CRA sign-in services
  • Enable online access in CRA sign-in services after it has been disabled
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Use an automated service to order forms:

  • T1 Income tax package
  • Disability Tax Credit certificate (T2201)
  • Authorize a representative for offline access form (AUT-01)
  • Canada Child Benefits application (RC66)
  • Remittance voucher for current source deductions (RC107)
  • Joint Election to Split Pension Income (T1032)
  • Service is offered in English and French
  • Note that the service language chosen will be the language of the product you order and receive.
Mon to Sun
6 am to 3 am ET

Use an automated service to check your tax account balance

Mon to Sun
6 am to 3 am ET

Use an automated service to check contribution amounts:

  • Tax-Free Savings Account (TFSA) contribution room
  • Unused RRSP contributions to claim
  • RRSP contribution room for this year
Mon to Sun
6 am to 3 am ET

Use an automated service to check benefit and credit eligibility, payment dates and amounts:

  • Canada Child Benefit (CCB):
    • eligibility and payment dates
    • estimated payment amounts (call 2 weeks before next payment)
  • GST/HST credit:
    • eligibility and payment dates
    • estimated payment amounts (call 3 weeks before next payment)
Mon to Sun
6 am to 3 am ET

Use an automated service to get remittance vouchers or proof of income:

  • Get a proof of income statement
  • Request a remittance voucher
Mon to Sun
6 am to 3 am ET

Use an automated service to check status of your tax return or refund:

  • Status of your 2023 tax return
  • Your estimated 2023 refund amount
  • When to expect your 2023 refund
Mon to Sun
6 am to 3 am ET

Use an automated service to set up a payment arrangement for personal income taxes

Mon to Fri
7 am to 10 pm ET
Sat and Sun
Closed

Get help with your CRA benefits and credits:

  • Canada Child Benefit (CCB) and related benefits
  • GST/HST credit
  • Canada Carbon Rebate (CCR) (formerly known as Climate action incentive payment)
  • Child disability benefit
  • Change your marital status
  • Notify the CRA about the death of a benefit recipient
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Canada Dental Benefit

    • Wait time: Wait times are not available --
      Updated: Wait times are not available -- ET
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get a security code, help with your CRA accounts and NETFILE:

  • Get a security code for My Account
  • My Account
  • NETFILE
  • Represent a Client
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get a tax form, publication, or Notice of Assessment:

  • Get a copy of your Notice of Assessment (NOA)
  • Get a tax form or publication
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Change your address, set up or change your banking details with CRA:

  • Change your address
  • Change or set up your direct deposit or banking information by providing your:
    • 3-digit financial institution number
    • 5-digit transit number
    • account number
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help with your registered savings plans:

  • Registered Retirement Savings Plan (RRSP)
  • Home Buyers Plan (HBP)
  • Tax-Free Savings Account (TFSA)
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help with a trust account, or the account of someone who has died:

  • Notify the CRA of a death
  • Prepare and file tax return
  • Help with applying for a clearance certificate
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help with Ontario benefits and credit payments:

  • Ontario Trillium Benefit (OTB)
  • Ontario sales tax credit (OSTC)
  • Ontario energy and property tax credit (OEPTC)
  • Northern Ontario energy credit (NOEC)
  • Ontario senior homeowners' property tax grant (OSHPTG)
Mon to Fri
8:15 am to 5 pm ET
Sat and Sun
Closed
Public holidays
Closed

Get help with Alberta benefits and credits:

  • Alberta family employment tax credit (AFETC)
  • Alberta child and family benefit (ACFB)
Mon to Fri
9 am to 5 pm MT
Sat and Sun
Closed
Public holidays
Closed

Use an automated service to report suspected fraud, identity theft or suspicious account activity on your CRA online account

Note: Some interactions with the CRA may be limited to protect your account until the concern is reviewed by a specialized CRA agent.

Mon to Sun
6 am to 3 am ET

Report suspected fraud, identity theft or suspicious account activity if:

  • you think your CRA account has been compromised
  • you find changes to your personal information you did not request
  • you find a benefit application made for you without your knowledge

Note: This phone line is for use if any of the above three criteria are met or if you have received a letter from the CRA requesting that you reach out to us. Some interactions with the CRA may be limited to protect your account until the concern is reviewed by a specialized CRA agent.

Mon to Fri
6:30 am to 7 pm ET (Individual accounts)
6:30 am to 11:00 pm ET (Trust accounts)
Sat
Closed (Individual accounts)
7:30 am to 8:00 pm ET (Trust accounts)
Sun
Closed
Public holidays
Closed

Arrange to pay your personal tax debt over time

Mon to Fri
7 am to 8 pm ET
Sat and Sun
Closed
Public holidays
Closed

Arrange to pay child and family benefit overpayments

Mon to Fri
7 am to 8 pm ET
Sat and Sun
Closed
Public holidays
Closed

Arrange to pay your CPP overpayments

Mon to Fri
8 am to 8 pm ET
Sat and Sun
Closed
Public holidays
Closed

Arrange to pay your EI overpayments

Mon to Fri
8 am to 8 pm ET
Sat and Sun
Closed
Public holidays
Closed

Arrange to pay your Canada student loans (CSL) overpayments

Mon to Fri
8 am to 8 pm ET
Sat and Sun
Closed
Public holidays
Closed

Respond to contact or a letter received from the CRA’s Government programs collection.

Mon to Fri
6:30 am to 7:30 pm ET
Sat and Sun
Closed
Public holidays
Closed

Get help with a Phoenix tax issue

Mon to Fri
9 am to 5 pm
Sat and Sun
Closed
Public holidays
Closed

Follow up on a Requirements to pay (RTP) document

Mon to Sun
Hours vary
Public holidays
Closed

Check the status of your income tax objection

Mon to Sun
Hours vary
Public holidays
Closed

Discuss a letter received:

  • Reminder to file
  • Request to file
  • Demand to file
Mon to Fri
6:45 am to 7:30 pm ET
Sat to Sun
Closed
Public holidays
Closed
Telephone numbers for businesses
Telephone numbers for businesses
Reason for your call Phone number Hours of service
(in local time unless noted)

Get help with payroll deductions:

  • Payroll deductions and accounts
  • Payroll deductions calculator
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help with your CRA accounts:

  • My Business Account
  • Represent a Client
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help to file information returns or make payments for your business:

  • Make a payment
  • Transfer your payment from your business account to another account
  • Pay your required tax instalments
  • File your electronic information returns (T3, T4, or T5 slips)
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get a business number and register for CRA program accounts:

  • Register for a business number (BN)
  • Register for program accounts (GST/HST, payroll, corporation income tax)
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Notify the CRA about changes to your business:

  • Change your business information
  • Change your business address
  • Update your business name
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get corporate income tax forms or publications

Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get GST/HST help for your business:

  • Charging GST/HST for your business (including new housing rebates)
  • Get help with GST/HST NETFILE and TELEFILE
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help with your business taxes:

  • Corporations
  • Sole proprietorships
  • Partnerships
  • Non-resident corporations
  • Corporation accounts
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help with your locked business account

Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help with filing your corporation tax return:

  • Filing your electronic T2 corporation income tax return
  • Corporation Internet Filing Service
Mon to Fri
9 am to 4 pm
Sat and Sun
Closed
Public holidays
Closed

Arrange to pay your GST/HST debt over time

Mon to Fri
7 am to 8 pm ET
Sat and Sun
Closed
Public holidays
Closed

Arrange to pay your payroll tax debt over time

Mon to Fri
7 am to 8 pm ET
Sat and Sun
Closed
Public holidays
Closed

Arrange to pay your corporate income tax debt over time

Mon to Fri
7 am to 8 pm ET
Sat and Sun
Closed
Public holidays
Closed

Ask about excise duties, excise taxes, fuel charge, other levies and charges:

  • Excise duties on wine, spirits, beer, tobacco or cannabis
  • Fuel charge
  • Air Travellers Security Charge (ATSC)
  • Tax on insurance premiums
  • Excise tax on:
    • fuel inefficient automobiles
    • automobile air conditioners
    • certain petroleum products
Mon to Sun
Hours vary
Public holidays
Closed

Discuss details of a GST/HST registration letter or phone call

  • Provide the 4-digit extension number from the message
Mon to Sun
Hours vary
Public holidays
Closed

Discuss details of a GST/HST and other levies filing letter or phone call

  • Provide the 4-digit extension number from the message
Mon to Sun
Hours vary
Public holidays
Closed

Discuss details of a T2 corporation post-assessing limit review letter

  • Provide the 4-digit extension number from the letter
Mon to Sun
Hours vary
Public holidays
Closed

Discuss details of a phone call for your GST/HST or corporate program account registration

  • Provide the 4-digit extension number from the message
Mon to Sun
Hours vary
Public holidays
Closed

Discuss details of a GST/HST post-assessing review letter

  • Provide the 4-digit extension number from the letter
Mon to Sun
Hours vary
Public holidays
Closed

Ask about the Canadian film or video production tax credit

Mon to Sun
Hours vary
Public holidays
Closed

Ask about Scientific Research and Experimental Development expenditure claims

Mon to Sun
Hours vary
Public holidays
Closed

Get help with EFILE:

  • EFILE registration, renewal, account maintenance, or view transmission history processes
  • EFILE suitability screening or monitoring programs
  • EFILE error messages for initial or amended T1 returns
  • Authentication problems for EFILE numbers or passwords (T1 and T2 returns)
Mon to Sun
Hours vary
Public holidays
Closed

Report a nil remittance for payroll

Mon to Sun
Hours vary
Public holidays
Closed

Report a nil remittance for non-resident withholding tax

Mon to Sun
Hours vary
Public holidays
Closed

Check the status of a Flow-through Shares (FTS) form

Mon to Sun
Hours vary
Public holidays
Closed

Use an automated service to file a GST/HST return

  • GST/HST TELEFILE
Mon to Sun
6 am to 2:30 am ET

Check the status of an objection:

  • Income tax objection
  • GST/HST objection
Mon to Sun
Hours vary
Public holidays
Closed

Discuss a letter you received:

  • Reminder to file
  • Request to file
  • Demand to file
Mon to Fri
6:45 am to 7:30 pm ET
Sat and Sun
Closed
Public holidays
Closed

Report suspected fraud, identity theft or suspicious account activity if:

  • you think your CRA account has been compromised
  • you find changes to your personal information you did not request
  • you find a benefit application made for you without your knowledge
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Use an automated service to report suspected fraud, identity theft or suspicious account activity on your CRA online account

Mon to Sun
6 am to 3 am ET
Telephone numbers for International tax and non-resident
Telephone numbers for International tax and non-resident
Reason for your call Phone number Hours of service
(in local time unless noted)

Get help with individual and non-resident trusts

Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help with non-resident corporation and corporation accounts:

  • Sole proprietors
  • Partnerships
  • Self-employed individuals
  • Payroll accounts
  • GST/HST enquiries
Mon to Fri
6:30 am to 11:00 pm ET
Sat
7:30 am to 8:00 pm ET
Sun
Closed
Public holidays
Closed

Get help with your Part XIII and non-resident withholding accounts

Mon to Fri
7:30 am to 8 pm ET
Sat and Sun
Closed
Public holidays
Closed

Discuss a letter you received:

  • Reminder to file
  • Request to file
  • Demand to file
Mon to Fri
8 am to 4 pm ET
Sat and Sun
Closed
Public holidays
Closed

Get help with your departure tax or election to defer capital gains upon emigration (T1244).

  • Arranging Security
  • Reporting Dispositions
  • Unwinding Deferred Departure Tax
Mon to Fri
8 am to 3:30 pm (PST)
Sat to Sun
Closed
Public holidays
Closed
Telephone number for charities
What do you want to call about?
  • get general information about registered charities
  • get help with applying to become a registered charity
  • get help with donation receipts
  • get help on filling out the annual information return
  • change your charity’s name, purpose(s), activities or other details
Telephone number
1-800-267-2384
Hours
table 2
Day Hours
Mon to Fri 9 am to 5 pm (local time)
Sat and Sun Closed

Closed on public holidays

Telephone numbers for savings and registered plan administrators

Agents do not have access to taxpayer information.

Agents cannot answer questions relating to the Canada Pension Plan (CPP) or Old Age Security (OAS).

Reason for your call

Get general information about:

  • savings and registered plans (including registration rules, transfers, taking out or putting money in to plans)
  • pension adjustments for registered pension plans (including past service, reversals, corrections, and permitted corrective contributions)
  • administrative relief for registered pension plans

Get help to:

  • register a plan or approve a specimen
  • register individual contracts
Telephone number
Hours
Service hours for savings and pension plan administrators
Day Hours
Mon to Fri 8 am to 5 pm (ET)
Sat and Sun Closed

Closed on public holidays

Telephone number for TTY (Teletypewriter) and Canada VRS (Video Relay Service)

Call this number if you use TTY services.

Telephone number
1-800-665-0354
Hours
Teletypewriter hours of service
Day Hours
Mon to Fri 6:30 am to 11:00 pm ET
Sat 7:30 am to 8:00 pm ET
Sun Closed

Closed on public holidays

Call this number if you use Canada VRS

Telephone number
1-800-561-6393
Hours
table 4
Day Hours
Mon to Fri 6:30 am to 11:00 pm ET
Sat 7:30 am to 8:00 pm ET
Sun Closed

Closed on public holidays

If you use any other operator-assisted relay service, call our regular telephone numbers on this page instead of the TTY or Canada VRS numbers.

Special circumstances

Privacy notice

Privacy notice

The Canada Revenue Agency’s (CRA) call centres record some calls. These call recordings are used to evaluate the quality and accuracy of agents’ responses, identify call trends, and provide insight into potential areas in which training would be beneficial. Recording begins from the moment an agent answers the call and continues until the line is disconnected, including any time spent on hold.

If you do not wish for your call to be recorded, please inform the agent at the beginning of the call.

During your conversation with an agent and when using the automated self-serve options, you may be asked to provide personal information in order to validate your identity. The questions asked are in place to ensure the safety and security of your account. Without this verification step, the CRA is unable to access your account information or make changes.

Personal information is collected pursuant to the Income Tax Act and Excise Tax Act. Personal information is described in program-specific Personal Information Banks which can be found on the CRA’s Information about Programs and Information Holdings (formerly Info Source) page.

Under the Privacy Act individuals have a right of protection, access to, and correction or notation of their personal information. Individuals also have a right to file a complaint with the Privacy Commissioner of Canada regarding our handling of their information.

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