Tax centres

Due to circumstances surrounding COVID-19, all drop boxes not located at the Canada Revenue Agency's tax centres have been closed. Please don't leave mail at these locations.

Drop boxes at the tax centres in Jonquière, Sudbury, and Winnipeg will be monitored regularly and remain open.

If you leave your documents at any other location, we can't guarantee your documents will be safe and that we'll get them.

To protect your sensitive information and make sure your tax return gets to the CRA quickly and securely, you're strongly encouraged to:

• file your tax return online using NETFILE.
• mail your paper returns to the appropriate tax centre.

You're also strongly encouraged to make a payment to the CRA in one of the following ways:

• pay electronically through your financial institution's Internet or telephone banking service or by setting up pre-authorized debit
• take your remittance voucher and pay directly at a financial institution
• make an electronic payment

You may be able to pay in person at any Canada Post outlet using cash or debit card.

If you need help filing your income tax and benefit return, our get ready page has everything you need.

Note: The decision to close the drop boxes also considered the safety of employees responsible for collecting the mail. The main safety consideration is that many drop boxes are located outside CRA buildings that have been vacated or have very minimal capacity. From a health and safety perspective as well as a capacity perspective, it was decided that the best approach was to seal drop boxes in these locations. Because this is not an issue in Tax Centres who are maintaining a higher level of staff, including in the mailrooms, it was decided to maintain the drop boxes.