Liaison Officer service - free tax help for small business owners and self-employed individuals

Personalized support to help you save time and money
The Canada Revenue Agency (CRA) offers a free personalized support to owners of small businesses and self-employed individuals. The Liaison Officer service is available across Canada to help you understand your business tax obligations. A visit from a liaison officer is 100% confidential; the information you choose to discuss with a liaison officer will not be shared with other areas of the CRA, or anyone else.
There are two ways that you can benefit from the Liaison Officer service:
- Requesting a personalized visit by phone or online (videoconference)
- Organising a webinar for your association or group
During a virtual visit or webinar, the liaison officer will:
- help you better understand your tax obligations and possible business deductions
- explain general bookkeeping concepts and best practices
- explain how to avoid common tax errors
- give you an overview of helpful online tools and electronic services offered by the CRA
- answer your tax-related questions and address concerns
- discuss financial benchmarks in your small business community
- discuss COVID-19 related measures, if needed
If you’re having a personalized meeting, the liaison officer will provide recommendations on how to strengthen your bookkeeping system and offer suggestions related to your books and records.
Book a virtual visit or webinar now
Please click the “Request a Liaison Officer service” button below if you would like a liaison officer to call you to schedule a phone or online visit, or to book a webinar.
Request a Liaison Officer serviceAdditional resources
- Video: Liaison Officer Initiative
- CRA Multimedia library
- Information for small businesses
- Information for all businesses
- Financial Performance Data
- Make a payment to the Canada Revenue Agency
- My Business Account
- My Account
- RC4022 General Information for GST/HST Registrants
- T4002 Business and Professional Income
- T4012 T2 Corporation Income Tax Guide
- Taxpayer Bill of Rights
- Voluntary Disclosures Program
Stay connected
To receive updates on new documents, policies, guidelines, and forms, you can:
- Follow the CRA on Twitter - @CanRevAgency
- Subscribe to our Business - Tax information newsletter electronic mailing list.
- Add our Business - Tax information newsletter RSS feed to your feed reader.
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