Information you must include with your request

A request for relief from penalty or interest amounts does not stop or suspend collection activity on an account or the accrual of interest.

It is important that you provide the Canada Revenue Agency (CRA) with a complete and accurate description of the circumstances to explain why your situation merits relief. To support a request, you should provide all relevant information including the following, where applicable:

Note: You may submit photocopies of supporting documents. During the course of our review, we may contact you if we need additional information or documentation.

Other considerations

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