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Canada Emergency Response Benefit (CERB) with CRA

Validation of applications

Status: Closed

The CERB closed to retroactive applications on December 2, 2020. You can no longer apply for this benefit.

The CRA is validating applications in order to maintain public confidence in Canada’s tax system and ensure that payments are available for people who need them most.

We may need some more information before processing your application.

If you need to validate your application

If you receive a notice asking you to validate your application, you must call the toll-free number provided in the notice.

We may ask you to call us for any of the following reasons:

  • Confirm the personal information we have on file
  • Verify that you meet the eligibility criteria
  • Review your account activity if we detect any suspicious behaviour
Before you call, have the following information on hand
  • Social Insurance Number (SIN)
  • Full name and date of birth
  • A copy of a government issued identification such as a license or passport
  • Access to your CRA My Account, if applicable, or an assessed return, notice of assessment or reassessment, or other tax document

To complete our validation, we may also ask you to provide some additional documents as they apply to your situation.

We may ask for the following documents
  • Recent pay slips
  • Employer name and address
  • Record of Employment
  • Statement of benefits
  • Invoice for services rendered
  • Receipt of payment for the service(s) provided
  • Other readily available and relevant information

How to submit your validation documents

Online:
Submit your documents through CRA My Account
  1. Log in to your CRA My Account
  2. Select “Submit documents” (in top right corner)
  3. Enter your case or reference number, or select “without a case or reference number”
  4. Select “Submit supporting documents for COVID-19 support payments”
  5. Enter a short description about your submission and attach your files
By fax:
Send your documents by fax
  1. Include a cover sheet with your full name, a daytime phone number, and the number of pages you’re faxing
  2. Fax your documents to 1-833-325-0555

Reviewing your eligibility

We will review the information we have in our records and consider the supporting documents that you provide to establish your eligibility.

We may contact third parties, including the document issuing authorities, to authenticate the contents of the supporting documents you provide.

If you were asked to provide additional documents to validate your application, you must ensure the CRA receives them by December 7, 2020.

It can take 2 to 3 weeks to process your file from the date we receive your complete response. We will contact you once the validation is complete.

If you received a CERB payment that you are not eligible for, we will contact you to make arrangements to repay any amount you owe. Canadians can also report suspected CERB misuse through the CRA Leads program.

What you can do if your application is denied

If your application is denied and you don’t agree with the CRA’s decision, you can apply for judicial review. For more information, go to the Federal Court of Canada's Application for Judicial review page.

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