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Canada Emergency Response Benefit (CERB) with CRA

Keep getting your payments

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Be sure you are still eligible

Seeking work opportunities

The CERB is available to provide support to those who are unable to work due to COVID-19. Workers should be seeking work opportunities and/or return to work when their employer makes a request for their return, provided they are able and it is reasonable to do so. You are encouraged to consult Job Bank, Canada’s national employment service that offers tools to help with your job search.

Validating your application

The CRA is validating applications in order to maintain public confidence in Canada’s tax system and ensure that payments are available for people who need them most.

We may need some more information before processing your application.

If you need to validate your application

If you receive a notice asking you to validate your application, you must call the toll-free number provided in the notice.

We may ask you to call us for any of the following reasons:

  • Confirm the personal information we have on file
  • Verify that you meet the eligibility criteria
  • Review your account activity if we detect any suspicious behaviour
Before you call, have the following information on hand
  • Social Insurance Number (SIN)
  • Full name and date of birth
  • A copy of a government issued identification such as a license or passport
  • Access to your CRA My Account, if applicable, or an assessed return, notice of assessment or reassessment, or other tax document

To complete our validation, we may also ask you to provide some additional documents as they apply to your situation.

We may ask for the following documents

  • Recent pay slips
  • Employer name and address
  • Record of Employment
  • Statement of benefits
  • Invoice for services rendered
  • Receipt of payment for the service(s) provided
  • Other readily available and relevant information

Reviewing your eligibility

We will review the information we have in our records and consider the supporting documents that you provide to establish your eligibility.

We may contact third parties, including the document issuing authorities, to authenticate the contents of the supporting documents you provide.

It can take 2 to 3 weeks to process your file from the date we receive your complete response. We will contact you once the validation is complete.

If you received a CERB payment that you are not eligible for, we will contact you to make arrangements to repay any amount you owe. Canadians can also report suspected CERB misuse through the CRA Leads program.

Re-apply for the CERB

To keep receiving the CERB beyond a single 4-week period, you must re-apply.

If you continue to meet the eligibility criteria, you may re-apply every 4 weeks, up to a maximum of 7 periods (or 28 weeks in total). This means you can re-apply up to 6 times.

If you start working again and then stop

If you started working again after you got the CERB, and then stopped working again in a later period, you may be eligible to re-apply for the CERB.

Your re-application will be treated like a first-time application.

When you re-apply for a period that does not immediately follow your previous period, you must meet the eligibility criteria for a first-time application.

Confirm eligibility criteria.

How to re-apply

To keep receiving the CERB, you must apply again for each period. The application process is the same every time.

Determine When to apply

If you know when to apply, apply online or by phone

When to expect your payment

If you are eligible for the CERB, you can expect to get $2,000 ($500 per week) for the 4-week eligibility period you applied for.

Direct deposit

Direct deposit takes 3 to 5 business days if you have it set up with the CRA.

By mail

A mailed cheque should arrive in about 10 business days.

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