Contact us about CESB
CESB applications from September 28 to 30, 2020
The CESB closed for applications on September 30, 2020. However, from September 28 to 30, 2020, CRA’s My Account and automated phone line were experiencing technical issues. If you tried to apply for CESB but were unable to apply using those services during that time, then you may still be able to apply by speaking to an agent at 1-800-959-8281.
When you call, we will check our systems records to verify that you tried to apply on September 28, 29 or 30. We will only process your application if we can confirm in our records that you tried to apply during those three days.
Update your address and direct deposit information
- By phone:
Contact the CRA by phone or TTY.
Report a security incident:
If you suspect you’re a victim of fraud, identity theft, or a cyber incident
If you notice changes or suspicious activity on your account, contact the CRA:
Select the option “report suspected fraud or identity theft” to prioritize your call.
If your Social Insurance Number (SIN) has been stolen
Contact Service Canada:
If you have concerns about a call or email you received about your CESB payment
Contact the Canadian Anti-fraud Centre:
Report a problem or mistake on this page
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