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Canada Recovery Benefit (CRB)

Contact us about CRB

Status: Closed

The CRB closed to retroactive applications on December 23, 2021. You can no longer apply for this benefit.

Questions about the CRB

Check frequently asked questions about the CRB before you call.

Online:

Use your CRA My Account to:

  • review your CRB payment history
  • access your tax slips
  • update your address and direct deposit information
By phone:

Contact the CRA by phone or TTY if you have:

  • general questions about the benefit
  • specific questions about your CRA account
Before you call:

To verify your identity, you'll need your:

  • Social Insurance Number (SIN)
  • full name and date of birth
  • complete address
  • assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account
Telephone number:

Hours:
CRA’s General enquiries line hours (phone-2)
Date Hours
Monday to Friday 8 am to 8 pm (local time)
Saturday 9 am to 5 pm (local time)
Sunday Closed

Closed on public holidays

TTY number:

If you use a teletypewriter:

If you use an operator-assisted relay service, call our regular telephone numbers on this page instead of the TTY number.

Hours:
Dedicated CRB TTY number hours (phone-2)
Date Hours
Monday to Friday 8 am to 8 pm (local time)
Saturday 9 am to 5 pm (local time)
Sunday Closed

Closed on public holidays

Report a security incident

If you suspect you’re a victim of fraud, identity theft, or a cyber incident

Call the CRA if you notice changes or suspicious activity in your account.

Select the option “report suspected fraud or identity theft” to prioritize your call.

If you use a teletypewriter:

If you use an operator-assisted relay service, call our regular telephone numbers on this page instead of the TTY number.

If your Social Insurance Number (SIN) has been stolen

Call Service Canada:

If you have concerns about a call or email you received about your CRB payment

Call the Canadian Anti-fraud Centre:

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

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