Use your CRA My Account to: Apply for the Canada Recovery Benefit (CRB) update your address and direct deposit information Sign in to CRA My Account or Register

Call the CRA for more information or help by phone. What do you want to call about? You want general information about the benefit Call the recovery benefit line for general information about: CRB eligibility requirements payments amount for each period how and when to apply This phone line is for general benefit information only. For specifics about your account, select a different option above. Telephone number: 1-833-966-2099 Hours: Monday to Friday 9 am to 5 pm (local time) Saturday and Sunday Closed Closed on public holidays You have questions about your CRA account information Call the CRA for questions about your account information, including if you: have trouble applying for the CRB because you haven’t filed a 2019 tax return want to make changes to your account (updates to address or direct deposit) have trouble accessing CRA My Account Before you call: To verify your identity, you'll need your: Social Insurance Number (SIN) full name and date of birth complete address assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account Telephone number: 1-800-959-8281 Hours: Monday to Friday 9 am to 5 pm (local time) Saturday and Sunday Closed Closed on public holidays You want to report a security incident If you suspect you’re a victim of fraud, identity theft, or a cyber incident Call the CRA if you notice changes or suspicious activity in your account: 1-800-959-8281 Select the option “report suspected fraud or identity theft” to prioritize your call. If your Social Insurance Number (SIN) has been stolen . Call Service Canada: 1-866-274-6627 If you have concerns about a call or email you received about your CRB payment . Call the Canadian Anti-fraud Centre : 1-888-495-8501

Contact us about CRB

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Questions about the CRB

Consult our list of frequently asked questions about the CRB before you call.

Online:

Use your CRA My Account to:

apply for the Canada Recovery Benefit (CRB)
update your address and direct deposit information

By phone:

Call the CRA for more information or help by phone.

Call the recovery benefit line for general information about:

CRB eligibility requirements
payments amount for each period
how and when to apply

This phone line is for general benefit information only. For specifics about your account, select a different option above.

Telephone number:

1-833-966-2099 (opens up phone application)1-833-966-2099

Hours:

Dedicated CRB number hours
Date	Hours
Monday to Friday	9 am to 9 pm (local time)
Saturday and Sunday	Closed

Closed on public holidays

Call the CRA for questions about your account information, including if you:

have trouble applying for the CRB because you haven’t filed a 2019 tax return
want to make changes to your account (updates to address or direct deposit)
have trouble accessing CRA My Account

Before you call:

To verify your identity, you'll need your:

Social Insurance Number (SIN)
full name and date of birth
complete address
assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account

Telephone number: