Contact us about CRB

Chat with Charlie unread messages

Online:

Use your CRA My Account to:

By phone:

Call the CRA for more information or help by phone.

Call the recovery benefit line for general information about:

This phone line is for general benefit information only. For specifics about your account, select a different option above.

Telephone number:

1-833-966-2099 (opens up phone application)1-833-966-2099

Hours:

Call the CRA for questions about your account information, including if you:

Before you call:

To verify your identity, you'll need your:

Social Insurance Number (SIN)
full name and date of birth
complete address
assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account

Telephone number:

Hours:

If you suspect you’re a victim of fraud, identity theft, or a cyber incident

Call the CRA if you notice changes or suspicious activity in your account:

Select the option “report suspected fraud or identity theft” to prioritize your call.

If your Social Insurance Number (SIN) has been stolen

If you have concerns about a call or email you received about your CRB payment