Contact us about CRCB

Chat with Charlie unread messages

⁠ Fullscreen chat ⁠ Small chat Open chat Minimize chat

Questions about the CRCB

Check frequently asked questions about the CRCB before you call.

Online:

Use your CRA My Account to:

• apply for the Canada Recovery Caregiving Benefit (CRCB)
• update your address and direct deposit information

Sign in to CRA My Account Register

By phone:

Contact the CRA by phone or TTY if you have:

• general questions about the benefit
• specific questions about your CRA account

Before you call:

To verify your identity, you'll need your:

• Social Insurance Number (SIN)
• full name and date of birth
• complete address
• assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account

Telephone number:

1-800-959-8281 (opens up phone application)1-800-959-8281

Hours:

CRA’s General enquiries line hours

Date	Hours
Monday to Friday	8 am to 8 pm (local time)
Saturday	9 am to 5 pm (local time)
Sunday	Closed

Closed on public holidays

TTY number:

If you use a teletypewriter:
1-800-665-0354 (opens up tty application)1-800-665-0354

If you use an operator-assisted relay service, call our regular telephone numbers on this page instead of the TTY number.

Hours:

Dedicated CRCB TTY number hours (phone-2)

Date	Hours
Monday to Friday	8 am to 8 pm (local time)
Saturday	9 am to 5 pm (local time)
Sunday	Closed

Closed on public holidays

Report a security incident