Represent a Client

Revoked CRA user ID and password

Some taxpayers may have received notification that their CRA user ID and password have been revoked when attempting to log in to their CRA account. Visit CRA user ID and password have been revoked for more information.

Impacted individuals can continue to file their income tax return online using NETFILE certified software, and can apply for emergency benefits once a different login method is used, or a new CRA user ID and password is established. If you are unable to use this online option, please call the CRA.

The manage direct deposit and manage address services are unavailable at this time. We regret the inconvenience. Here are some other ways to manage your direct deposit or address information.

All electronic authorization requests by representatives for individuals and business clients will not be activated until the representative has been verified. Clients may be contacted by the CRA to verify the representative’s authorization request.

Use this secure service to access tax information on behalf of individuals and businesses, including your employer.

Choose from one of two ways to access Represent a Client:

Option 1 – Using one of our Sign-In Partners

Log in or register with the same sign-in information you use for other online services (for example, online banking).

Sign-In Partner Login / Register

Option 2 – Using a CRA user ID and password

Log in with your CRA user ID and password, or register.

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: