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Tax Information Phone Service (TIPS) call  1-800-267-6999

Services Available dates  
Telerefund - get the status of your refund for 2012. all year press "1"
Goods and services tax/harmonized sales tax (GST/HST) credit - find out if you are eligible for the credit and the date you can expect to receive the next payment. three weeks before through two and a half weeks after each payment is issued press "2"
Canada child tax benefit (CCTB) - find out if you are eligible for the CCTB and the date you can expect to receive the next payment. one week before through one week after each payment is issued press "3" and then "1"
Universal child care benefit (UCCB) - find out if you are eligible for the UCCB and the date you can expect to receive the next payment. one week before through two weeks after each payment is issued press "3" and then "2"
RRSP deduction limit - find the maximum amount you can deduct on your return for 2012 mid-September to the end of April press "4" and then "1"
Info-Tax - get tax information for residents and non-residents of Canada. all year press "4" and then "2"
Bulletin board - get recent tax and benefit information that may be of interest to you. all year press "4" and then "3"
Business information - get tax information relating to operating a business. all year press "5"
Tax-free savings account (TFSA) contribution limit - find the maximum amount you can contribute to your TFSA for 2013. mid-February to the end of December press "6" and then "2"

To get information from Telerefund, GST/HST credit, CCTB, UCCB, TFSA, or RRSP deduction limit, you will have to give us your social insurance number, your month and year of birth, and:

List of Info-Tax message numbers and topics for residents of Canada

Get ready to file your 2012 income tax and benefit return

Go to our Top 5 ways to get ready to file your 2012 tax return page.

Take advantage of the quick, easy, and secure electronic services that the Canada Revenue Agency offers.

Electronic services www.cra.gc.ca/electronicservices
NETFILE www.netfile.gc.ca
My Account www.cra.gc.ca/myaccount
Quick Access www.cra.gc.ca/quickaccess
Direct Deposit www.cra.gc.ca/dd-ind
Electronic payments www.cra.gc.ca/electronicpayments
Represent a Client www.cra.gc.ca/representatives
EFILE www.cra.gc.ca/efile-individuals
My Business Account www.cra.gc.ca/mybusinessaccount
My Payment www.cra.gc.ca/mypayment

Addresses on our Web site

Visit our Web site. General information, forms, and publications are accessible by topic and by taxpayer group. Below is a list of some useful addresses:

Topic Web site
Authorize a representative www.cra.gc.ca/myaccount
Change of address www.cra.gc.ca/myaccount
Child and family benefits calculator www.cra.gc.ca/benefits-calculator
Complaints and disputes www.cra.gc.ca/resolvingdisputes
Contact us www.cra.gc.ca/contact
Forms and publications www.cra.gc.ca/forms
Important dates www.cra.gc.ca/dates-ind
Instalments www.cra.gc.ca/instalments
International and non-resident taxes www.cra.gc.ca/international
Persons with disabilities www.cra.gc.ca/disability
Protect your personal information www.cra.gc.ca/security
Protect yourself www.cra.gc.ca/alert
Registered retirement savings plan (RRSP) www.cra.gc.ca/rrsp
Review of your tax return by the CRA www.cra.gc.ca/reviews
Service complaints www.cra.gc.ca/complaints
Students www.cra.gc.ca/students
Tax Information Phone Service (TIPS) www.cra.gc.ca/tips
Tax information videos www.cra.gc.ca/videogallery
Taxpayer Bill of Rights www.cra.gc.ca/rights
Taxpayer relief provisions www.cra.gc.ca/taxpayerrelief

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