After you apply
Form GST386
On this page
Notice of assessment
A notice of assessment will be issued after your rebate application has been processed. The notice of assessment explains the assessment of your rebate application and any changes that were made.
Change a processed application
If you want to change a processed rebate application or you disagree with an assessment, use the GST/HST objection decision tool to determine your options for resolving the issue.
Learn more: GST/HST objection decision tool
If the tool indicates CRA may be able to reassess your rebate, and you are not filing a Notice of Objection, you may submit a reassessment request to CRA with the following information:
- Business Number on your Notice of Assessment
- Date on your Notice of Assessment
- Period Covered on your Notice of Assessment
- Reference Number on your Notice of Assessment
- Reason for your request including any new or additional information
- Supporting documents (if applicable)
Reassessment requests for rebates may be mailed to:
Prince Edward Island tax centre
GST/HST Rebates Processing
275 Pope Road
Summerside PE C1N 6A2
GST/HST registrants may submit reassessment requests that do not contain supporting documents, through My Business Account or Represent a Client, by selecting “Submit a written enquiry” within the “Enquires service” option.
To access My Business Account or Represent a Client, go to Sign in to your CRA account and sign in or register for a CRA account.
What records to keep
You must keep all documents and other records to support your rebate application for six years from the end of the year to which they relate. If you want to destroy your records earlier, you have to send the CRA a written request and wait for written approval to do so.
If you are a sponsor, you must also keep all documents in your records that support how you determined the number of expected Canadian and non-resident delegates, and the total number of expected delegates. You may be requested to make these documents available to the CRA.
If you want to keep your records for your rebate claims outside Canada, you must ask for permission.
Learn more: GST/HST Memorandum 15-1, General Requirements for Books and Records
Contacting the CRA
If you are a non-resident and want more information on how the GST/HST applies to tourism, see Non-resident GST/HST Enquiries to determine the tax services office you should contact.
If you have questions about the convention rebate or want to know the status of your application, call:
- 1-800-959-5525 from Canada and the United States
- 613-940-8497 from outside Canada and the United States
The CRA only accepts collect calls initiated by telephone operators. After your call is accepted by an automated response, you may hear a beep and experience a normal connection delay.
You can also write to:
Canada Revenue Agency
Prince Edward Island Tax Centre
275 Pope Road
Summerside PE C1N 6A2
CANADA