After you send Form T2201 – Step by step process
Check processing times
With the Check CRA Processing Times tool, you can quickly find out when you can expect us to complete your request or get back to you. To use the tool, select the relevant information from the drop-down menus and the tool will display a target date for your request to be done or the length of time we expect it will take based on our service standards.
Step 1 – Form T2201 is received at the CRA
The CRA receives the fully completed and signed Form T2201, Disability Tax Credit Certificate.
Step 2 – Application is reviewed
The CRA will assess your application to determine if you are eligible for the disability tax credit (DTC) based on the information given by the medical practitioner. If we need more information, we may contact you or the medical practitioner.
If you sent your Form T2201 with your tax return, the CRA will review your application before assessing your tax return.
If we ask you to send supporting documents or receipts, you may do so by using My Account. You will receive a letter containing a reference number and instructions on how to proceed.
Step 3 – CRA’s decision
We will send you a notice of determination to inform you of our decision.
If your DTC application is approved
The notice of determination will show which year(s) you are eligible for the DTC. You won't need to submit a new Form T2201 every year, unless we tell you that we need one. Information about other programs that are dependent on eligibility for the DTC may also be included in the notice of determination.
When your eligibility is about to expire, we will notify you one year in advance as well as in the year it expires.
You can view your DTC information in My Account.
You should tell us if your medical condition improves to the point that you no longer meet the criteria for the DTC.
If you received a notice of determination stating that your DTC application was denied, the notice of determination will explain why. Check your copy of Form T2201 against the reason given. We base our decision on the information given by the medical practitioner.
If you disagree with our decision, you still have options:
1. You can call us to ask questions or to discuss your application:
- Within Canada or the United States, call 1-800-959-8281.
- From anywhere else, collect call 613-940-8495. Contact your service provider or operator to initiate the collect call. You may hear a beep and experience a normal connection delay.
- If you use a teletypewriter, call 1-800-665-0354 during regular hours of service.
2. You can request a review of your application by contacting us in writing. Your request must include any relevant medical information that you have not already sent, such as new or updated medical reports, or a letter from a medical practitioner who is familiar with your situation.
3. You can send in any relevant medical information that you have not already sent, such as medical reports or a letter from a medical practitioner who is familiar with your situation. The information you provide should describe how the impairment affects the activities of daily living.
4. You can file a formal objection to appeal the initial decision no later than 90 days after the Canada Revenue Agency mails the notice of determination.
Step 4 – Claim the disability amount
The notice of determination provides instructions about which year(s) you can claim the disability amount on your tax return.
For more information, see How to claim the disability amount once the DTC application is approved?
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