Design, Development and Operations

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Closing Date 2022-09-26
Reference Number 21- 968-09-231
Job Category Experienced
Who Can Apply Canadian Citizens
Location Ottawa, Ontario
Salary Range $95,350 - $116,060
Status Indeterminate (permanent) 
Language Requirement Various

Job Summary

The position is responsible to provide technical leadership, specialized domain expertise and guidance to deliver on architectural strategy/requirements to systems/software development teams.

  • Lead and guide cross-functional/cross-domain development teams and oversee the completion of systems or solutions including design and related technical documentation.
  • Plan, evaluate and conduct reviews of technical systems and/or new capabilities; research and analyze relevant policies, procedures and processes; recommend and implement solutions or improvements.
  • Develop and provide assessments, briefing material, plans and other management documents in order to identify solutions for a range of business challenges. 
  • Provide technical advice and input to internal committees, key stakeholders and interdisciplinary working groups. 
  • Maintain in-depth knowledge of trends and developments in software and systems design, in project management and implementation of techniques and practices, as well as awareness of architectural strategies.  
  • Liaise with clients, senior management and/or technical domain advisors to align system or software solutions with business requirements and develop mitigation strategies as required.
  • Ensure that methodologies comply with established industry standards and the Organization Software/System Development Lifecycle (SDLC) policies and governance requirements.
  • Represent the Organization on departmental, interdepartmental, national or international technology standards, policies or development working groups.

Education

  • Undergraduate or Masters degree* and seven (7) years of experience**
  • Technologist diploma* or Professional technologist equivalency designation and eight (8) years of experience**
  • College diploma* and ten (10) years of experience**

* Fields of study: Computer science, electrical, electronics, network security, telecommunications, or computer engineering. 

The educational program must be from an accredited learning institution recognized in Canada.  If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

NOTE: Any higher level of education (i.e.: Masters, Doctorate) in a related field of study could be recognized as experience.

Experience

Recent¹ experience in one or a combination of the following for critical facilities infrastructure, systems and/or software:

  • Design
  • Development
  • Integration

Recent¹ is defined as experience acquired within the last ten (10) years

Candidates must also possess the following experience for the stream(s) they are applying for:

Stream 1:

Relevant Experience is defined as recent¹ and significant² experience in designing, implementing, operating, configuring or troubleshooting in a multi-system traditional data centre or private/public cloud environment, any three (3) or more of the following:

  • Network directory services 
  • Backup/restore applications, configurations and databases
  • Monitoring and alerting software
  • Email systems
  • Desktop hardware
  • Application software
  • Office collaboration systems 
  • Webservers (for ex. Tomcat, Internet Information Services (IIS), WebSphere, Weblogic, etc.)
  • Server and desktop operating systems (Microsoft Windows, Red Hat Linux)
  • Microsoft device management and installation tools (for ex. System Centre Configuration Manager (SCCM), Microsoft Installer (MSI), Flexera InstallShield, etc.) 
  • Mobile computing systems (Experience with mobile device management solutions (Intune / BES / UEM))
  • Telephony systems 
  • Advanced scripting/PowerShell experience
  • In addition to the above criteria, candidates must possess experience in one or more of the following:
  • Experience in analyzing requirements and/or providing advice and guidance on IT matters to various audiences such as clients and management.
  • Experience as a participant in the development of policies, procedures and/or standards related to IT solutions or infrastructure.
  • Advanced technical experience in handling major outages/incidents (determine root cause), as well as coordinating resolutions
  • Experience in designing, developing, evaluating and testing new technologies, tools and procedures/processes in order to support the development, evaluation, and planning of operational capabilities.
  • Experience in dealing with manufacturers, sales representatives, service providers or customer support engineer teams. 
  • Excellent written and verbal skills.
  • Planning, coordinating and execution for the installation of large-scale multi-year hardware and software deployments.

Recent¹ experience is defined as experience acquired within the last seven (7) years.

Significant² experience is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes

Stream 2:

Relevant Experience is defined as recent¹ and significant² experience in administering, monitoring, analyzing, designing/developing, optimizing and supporting Database Management Systems (DBMS) in a corporate environment that utilizes multiple DBMS technologies.

In addition to the above requirement, candidates must possess a minimum of five (5) years of recent1 experience in:

  • Performing technical consultations with other IT teams in a lead DBMS role to ensure best practices are being followed.
  • Providing technical leadership in ensuring data integrity and availability in at least one of the following DBMS: SQL Server, Oracle, DB2 or MySQL.
  • Conducting investigations, troubleshooting and implementing strategies in solving complex data access problems.
  • Hands-on working knowledge of database design, structured query language such as T-SQL, stored procedures and shell scripting.

Recent¹ experience is defined as experience acquired within the last ten (10) years.

Significant² experience is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes.

Stream 3:

Candidates must possess recent¹ experience in the following: 

  • Participating in cross-functional initiatives: across various domains in collaboration with stakeholders outside your work unit
  • Evaluating, testing, and/or performing QA of systems or software
  • Experience performing system integration to COTS software
  • Experience with SDLC principles (e.g. leading code inspections, etc.) 
  • Knowledge of Relational Database principles and coding interaction
  • Troubleshooting technical issues and supporting components of an IT environment.
  • Three (3) years of recent¹ experience in providing technical leadership for the implementation of complex infrastructure, software or systems development projects, including the following: producing design documentation, coordinating and leading the development of technical solutions or enhancements, and completing the analysis of client or business requirements. 
  • Seven (7) years of experience in the software or system development lifecycle, including activities such as data design, data modeling, programming, developing user training and participation in maintenance activities in an IT environment.

Candidates must also possess experience in all of the following:

  • Experience in analyzing requirements and/or providing advice and guidance on IT matters to various audiences such as clients and management.
  • Experience as a participant in the development of policies, processes, procedures and/or standards related to IT systems and/or infrastructures.

Recent¹ is defined as experience acquired within the last seven (7) years

Stream 4:

Relevant Experience is defined as recent¹ and significant² experience in providing technical leadership and developing secure, high performance, scalable network architectures. 

Candidates must possess experience in the design or support or maintenance, configuration, troubleshooting and validation of minimum five (5) of the following technologies in an enterprise network:

  • Campus access network solutions (LAN switching and routing)
  • Wide Area Network solutions (WAN routing, multi-tenancy and encryption)
  • Data Centre Networking (DC switching and routing, high availability and scalability)
  • Firewalls 
  • Network packet capture solutions
  • Internet edge security solutions (Web filtering, proxy servers, IDS/IPS)
  • Network and application load balancing (F5)
  • Network management solutions (Extreme Management Center, Cisco Prime)
  • Network Access Control (Extreme Control, Cisco ISE)
  • Network Encryption (IPSEC,HAIPE) and Virtual Private Network solutions
  • Cross-domain solutions

Candidates must also possess three (3) years of recent experience providing expert advice and recommendations (orally and in writing) through briefing notes and presentations on complex information technology issues to senior managers, business and technical stakeholders.

Recent¹ experience is defined as experience acquired within the last seven (7) years.

Significant² experience is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes.

Stream 5:

Relevant Experience is defined as recent¹ and significant² experience in designing, implementing, operating, configuring or troubleshooting in a multi-system traditional data centre or private/public cloud environment, any three (3) or more of the following:

  • Identity Management Program (PAM/MFA/PKI/Access Management)
  • Monitoring and alerting software
  • Directory Services
  • Desktop, server and mobile Operating Systems (Microsoft Window operating Systems, Red Hat Linux)
  • Internet edge security solutions (Web filtering, proxy servers, IDS/IPS, IPS/IDS)
  • Vulnerability Management (Rapid 7, Azure Security Center, Python, Ubuntu, Hypervisors, etc.)
  • Penetration testing (Kali Linus, Metasploit, etc.)
  • Network Intrusion Detection/Prevention system (NIDS/NIPS)
  • Host Intrusion Detection/ Prevention System (HIDS/HIPS)
  • File and email security
  • SIEM support and/or development
  • Endpoint threat detection and response (EDR) system.

Recent¹ experience is defined as experience acquired within the last seven (7) years.

Significant² experience is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes.

Candidates must also possess one (1) year of experience in the last three (3) years in interpreting and applying one or more of the following: Policy on Government Security, Directive on Service and Digital, the Canadian SIGINT Security Standard on SIGINT Protection and Control (CSSS-100) or ITSG-33. Demonstration of equivalent experience with similar policies, directives, and standards will be considered.

In addition to the above criteria, candidates must possess experience in the following

  • Experience with the management of taskings pertaining to IT Security or security accreditation of IT systems.
  • Experience in developing, publishing, and maintaining comprehensive information technology standards, policies and procedures. 
  • Experience in liaising and working on matters related to the security program areas by providing technical expertise, advice, guidance, recommendations and presentations to management, various stakeholders, client and partners both orally and in writing

Stream 6:

Relevant Experience is defined as recent¹ and significant² experience in designing, implementing, operating, configuring or troubleshooting in a multi-system traditional data centre or private/public cloud environment, any three (3) or more of the following:

  • Directory services (Active Directory Federation Services, Azure Active Directory) 
  • Server hardware 
  • Server operating systems 
  • Backup/restore systems 
  • Enterprise storage (SAN) hardware
  • Storage fabrics (iSCSI or Fiber Channel)
  • Disaster recovery, high-availability, or business continuity technologies and infrastructures
  • Server virtualization and Cloud technologies (e.g.: VMware, Hyper-V, SaaS, IaaS, etc.)
  • Server middleware applications (IIS, Apache, Java Runtime Environments)
  • Microsoft device management tools (e.g. : SCCM, GPO Policies, InTune, etc.) 
  • Monitoring of systems and applications
  • IT Automation and Orchestration (e.g.: Application/OS containers, shell scripting, etc.)

In addition to the above criteria, candidates must possess experience in the following:

  • Experience in analyzing requirements and/or providing advice and guidance on IT matters to various audiences such as clients and management.
  • Experience as a participant in the development of policies, processes, procedures and/or standards related to IT systems and/or infrastructures.
  • Experience in providing technical leadership for the implementation of complex infrastructure, software or systems development projects, including the following: producing design documentation, coordinating and leading the development of technical solutions or enhancements, and completing the analysis of client or business requirements. 

Recent¹ experience is defined as experience acquired within the last seven (7) years.

Significant² experience is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes.

 

Assets

Assets will not be used as part of the CV screening exercise but will be used as part of the best fit exercise. 

Best fit exercise: will be conducted at the conclusion of the competency based interviews and will result in the appointment of successful candidates who are in the pool. Managers will then review the results and content of the following for the:

  • Resumes and cover letters
  • Exam’s results
  • CBI reports
  • Assets

The assets are not required to be included in the resume or cover letter upon application. Candidates who will be invited for an interview will also be asked to fill out a form ahead of the interview which will provide an overview of their skillset in various areas. Assets may be discussed at the interview with the members of the board. 

Assets have been consolidated by hiring area.

Other Requirements

A written exam may be administered. The exam will serve to evaluate written communication skills and your knowledge in business analysis. If successful, you will be invited to an interview.  

Competencies

  • Collaboration
  • Analytical Skills
  • Behavioural Flexibility
  • Communication

Conditions of Employment

Upon appointment, an employee shall remain in his/her new position for two (1) year.

Notes

  • Various language requirements:

Bilingual imperative (BBB/BBB) 

Bilingual non-imperative (BBB/BBB)

English Essential (EE)

For bilingual imperative positions, offers will be made to qualified candidates who meet the linguistic requirements.  For bilingual non-imperative positions, offers will be conditional upon meeting the linguistic requirements within two (2) years of appointment.

IT Market Modifier designated positions; therefore, successful candidates may be eligible to the IT Market Modifier.

  • Some relocation expenses may be reimbursed by the Service.

Reference Links

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others

Important

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying. 

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential. 

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.
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