Emergency Management Analyst


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Closing Date 2021-11-17
Reference Number 21-968-07-140
Job Category Experienced
Who Can Apply Canadian Citizens
Location Ottawa, Ontario
Salary Range $73,970 - $89,970
Status Indeterminate (permanent)
Language Requirement Bilingual Imperative (CBC/CBC)

Job Summary

The Emergency Management Analyst (EMA) provides 24/7 operational support to domestic and foreign based CSIS employees and partners.  The EMA collects threat related information from the public, analyzes it using both classified and unclassified databases, and produces reports for operational sectors. The EMA also monitors open source information and disseminates national security related information to internal and external clients.  

Major Responsibilities / Principales responsabilités

  • Collect information from the public by obtaining, evaluating and interpreting potential threat related information and establishing an appropriate course of action;
  • Conduct urgent and sensitive operational research and analysis for domestic and foreign based CSIS employees, other Government of Canada partners and law enforcement agencies;
  • Evaluate, assess complex data and provide information analysis by preparing reports and providing recommendations to relevant stakeholders;
  • Respond to crises and emerging national security events and inform key stakeholders within the intelligence community;
  • Provide continuous (24/7) point of contact and Operational support for the Service including members of the Executive, human sources, Foreign Officers and Foreign Liaison contacts in Canada and for other government departments and agencies;
  • Keep abreast of current events by engaging with relevant stakeholders, monitoring open sources and reading threat assessment reports;
  • Conduct advanced Internet intelligence collection by assessing online information and employing appropriate investigative means to gather online intelligence;
  • Act as a resource person by providing support to National Exercise Planning (NEXP) & Major Events (ME); 
  • Assist the Team Leaders with projects and presentations to internal and external stakeholders;
  • Review procedures and policies and suggest updates to the Team Leaders.

Decision Making / Prise de décisions

  • Decide on relevance of the information received by determining sensitivity of the subject matter.
  • Recommend actions required.
  • Decide who to notify in the case of an immediate alert. 
  • Decide proper handling of telephone calls received.
  • Decide of proper information for management reports.
  • Recommend the criticality of equipment failures during silent hours and take appropriate action.
  • Provide guidance and advice


  • Undergraduate degree and two (2) years of experience 
  • College diploma and four (4) years of experience

The educational program must be from an accredited learning institution recognized in Canada. 

If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service.

Note: Any higher level of education could be recognized as experience.


  • Experience in conducting research from various sources and analyzing the information in order to draw inferences or make recommendations verbally or in writing; and
  • Experience in providing client services.

Candidates must also possess: 

  • Experience in working in a high pressure environment, such as a call centre, an operations or crisis centre, etc.


  • Knowledge of global issues and trends related to terrorism and espionage and their implications for Canada and Canadians; and
  • Knowledge of CSIS priorities and National Security issues.
  • A role play and a written examination will be administered simultaneously and will be used as part of the overall assessment for candidates combined with the competency based interview. 


  • Judgement
  • Behavioral flexibility
  • Teamwork
  • Analytical skills
  • Communication
  • Organizational skills / multitasking

Conditions of Employment

  • The incumbent must be prepared to work flexible hours with short notice travel requirements under a variety of unfavorable conditions from time to time.
  • Employees must possess and maintain a valid and permanent Canadian driver’s license for the duration of their employment in that position.  
  • Flexibility is required in relation to the work schedule that may extend beyond core hours of work based on operational requirements.  
  • Candidates must be willing to work shifts based on a 24/7 rotational basis.


While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.

Reference Links

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.



Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

As a separate employer, CSIS has implemented a Directive on COVID-19 vaccination that is consistent with the overall Government of Canada approach to the COVID-19 vaccination of public servants. Applicants to this staffing process should be aware that all employees of CSIS are required to be fully vaccinated against COVID-19 unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act. As such, all persons to be appointed to CSIS will be required to attest to their vaccination status no later than on their first day of employment.   

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strong encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying. 

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential. 

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.
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