Pay and Benefits Specialist

Important

Do not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Closing Date 2024-11-30
Reference Number 24-968-06-036
Job Category Experienced
Who Can Apply Canadian Citizens
Location Ottawa, Ontario
Salary Range

$84,783 - $ 103,124

including allowance*

Status Indeterminate (permanent) 
Language Requirement Bilingual Imperative (BBB/BBB)

Job Summary

Advantage of a career as a Pay and Benefits Specialist with us

Pursuing a career with us will provide you with an opportunity to learn and grow in a dynamic, fast paced and intriguing workplace. You will work with a dedicated team to find solutions and be supported to advance your career within our Pay and Benefits Section. 

*Allowance

This position is eligible for the Pay Market Modifier which is valued at 9.5% of the basic annual salary $77,427 - $94,177 for the Pay and Benefits position. The above includes the 9.5% Pay Market Modifier for the Pay and Benefits position.

You will have job stability since the Pay and Benefits Section of CSIS is part of the Phoenix Direct Entry Organizations 

Major responsibilities include: 

  • Coordinate and administer pay and benefits services by providing counselling and guidance to employees of all levels, their families and their representatives on different options available in various situations (resignations, lay-offs, life insurance plans, disability insurance, maternity /parental entitlements and garnishment); and by applying policies and guidelines;
  • Research and analyze case-specific data and information by establishing the requirements of legislation/regulation, pension and insurance plans, policies, procedures, programs, directives, collective agreements and other governing authorities and prepare summaries;
  • Coordinate the continuation of employee benefits and deductions by communicating orally or in writing with the other departments;
  • Research and assess Treasury Board (TB) and Public Services and Procurement Canada (PSPC) policies and regulations by ensuring their application to CSIS where required;
  • Analyze and exchange case-specific information and data with associates and representatives of federal and external organization, such as insurance and financial organizations, and with clients ‘representatives to facilitate and resolve specific issues and questions;
  • Organize and control a workload by meeting deadlines in an efficient manner, setting priorities, conducting peer verification and ensuring accuracy of data;
  • Initiate transactions such as leaves, pay adjustments, appointments, transfer actions, pension and insurance plans by obtaining data from a variety of sources and determine/calculate entitlements, options, and obligations by preparing and issuing/submitting data, information and responses;
  • Participate on projects by providing input such as system improvement initiatives, development, testing and implementation of our internal human resources systems.

Education

  • 2-year college diploma**; or
  • High school diploma***.

Note: Any higher level of education could be recognized as experience.

The educational program must be from an accredited learning institution recognized in Canada.

If you have completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service

Experience

** Two (2) years of experience required.

*** Four (4) years of experience required.

  • Experience performing the full scope of the position as a fully trained Pay Specialist using the Phoenix Pay System, including administering pay and benefits to employees.

All candidates must also possess:

  • Recent experience in client service as a resource person.

Competencies

  • Adaptability / Flexibility
  • Analytical Skills
  • Client Service
  • Problem Solving
  • Rigour 

Conditions of Employment

Not Applicable

Notes

A written exam will be administered as an assessment tool to evaluate the applicant’s knowledge.

The majority of work in our organization must be done from the office and cannot be performed at home.

Reference Links

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others

Important

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying. 

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential. 

CSIS Offices in Canada are located on various ancestral and traditional lands.  In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.

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