Supporting Information on Lower-Level Programs

Sub-Program 1.1.1: Distributed Computing Services

Description

These services include the provision and support that provides users with local and remote access to individual, workgroup, distributed computing services program-specific and corporate applications. These services also include workstation provisioning and support, as well as local area network (physical or virtual) functionality including file/print and directory services.

Budgetary Financial Resources (dollars)
2015–16 Planned Spending 2015–16 Actual Spending (authorities used)* 2015–16 Difference (actual minus planned)
149,424,229 154,621,542 5,197,313

* These figures are net of respendable revenues.

Human Resources (Full-Time Equivalents [FTEs])
2015–16
Planned
2015–16
Actual
2015–16 Difference
(actual minus planned)
653 601 (52)
Performance Results
Expected Results Performance Indicators Targets Actual Results
Consolidated and standardized Government of Canada-wide distributed computing services to support partner organizations in the delivery of programs and services to Canadians. Percentage of time the email service is available 99.9% 99.84%
Consolidated and standardized Government of Canada-wide distributed computing services are cost-effective. Total savings generated ($) Establish baseline Methods for calculating savings are being established as part of the 2016 review of the Transformation Plan

Sub-Program 1.1.2: Production and Operations Computing Services (Data Centre Services)

Description

These services provide technical support and certification for the hosting of the enterprise's day to day operations and production applications and database computing environments, including Web application environments, regardless of where they reside in the virtualized data centre or within the business unit (in a server room). Included in this service group is the execution of business resumption plans and disaster recovery plans developed under Security Services.

Budgetary Financial Resources (dollars)
2015–16 Planned Spending 2015–16 Actual Spending (authorities used)* 2015–16 Difference (actual minus planned)
537,236,541 517,054,150 (20,182,391)

* These figures are net of respendable revenues.

Human Resources (FTEs)
2015–16
Planned
2015–16
Actual
2015–16 Difference
(actual minus planned)
2,341 2,389 48
Performance Results
Expected Results Performance Indicators Targets Actual Results
Consolidated, standardized and streamlined Government of Canada operations and production applications and database computing (data centres) services support partner organizations’ delivery of programs and services to Canadians % workload migrated to new data centres 35% (approx. 4900 apps). 5.6% 787 of 14,000 applications were migrated
Consolidated, standardized and streamlined Government of Canada operations and production applications and database computing services (data centres) are cost-effective. Total savings generated ($) Establish baseline Methods for calculating savings are being established as part of the 2016 review of the Transformation Plan

Sub-Program 1.1.3: Telecommunications (Data, Voice and Video) Services

Description

These services include the transmission of data, voice and video within and across the enterprise. Data network services include the provision and ongoing support of global multi platform, multi protocol electronic data and communications networks, which includes all software as well as wiring, switches, hubs, routers and all other hardware required to support data communications between computing devices. The voice communication services include the provision of local and long distance services globally, contact centre infrastructure services, secure voice and other related services, which include all carrier software and hardware environments.

The SSC Videoconferencing service provides a suite of videoconference (VC) bridging services designed to offer SSC partners and clients’ videoconferencing and collaboration, leveraging existing SSC capabilities into a standardized enterprise service offering.

The SSC VC service interoperates with and is meant to enhance existing departmental VC services which includes components such as cameras, microphones, monitors, multi point control units, videoconferencing bridges, hardware or software codecs (coders/decoders), videoconferencing desktop systems, and videoconferencing software. This service group has a strong direction towards the convergence of voice and data networks.

Budgetary Financial Resources (dollars)
2015–16 Planned Spending 2015–16 Actual Spending (authorities used)* 2015–16 Difference (actual minus planned)
519,368,584 581,300,713 61,932,129

* These figures are net of respendable revenues

Human Resources (FTEs)
2015–16
Planned
2015–16
Actual
2015–16 Difference
(actual minus planned)
1,717 1,413 (304)
Performance Results
Expected Results Performance Indicators Targets Actual Results
Consolidated and standardized transmission of data, voice and image/video to support partner organizations in the delivery of programs and services to Canadians. Number of services which have met uptime target Establish baseline Four SCNet* (Secure Channel Network) Services were discontinued in 2015-16, reducing the total number of data network services from 16 to 12. Eight of the 12 services met their availability objectives within the 12 month period ending on March 31, 2016.

All four Voice Network Services met their availability objectives within the 12-month period ending on March 31, 2016.
Consolidated and standardized telecommunications services are cost-effective and support Government of Canada priorities. Total savings generated ($) Establish baseline Methods for calculating savings are being established as part of the 2016 review of the Transformation Plan

*SCNet is a government-wide telecommunications network that connects federal departments and agencies to other federal client organizations, other governments and trusted partners.

Sub-Program 1.1.4: Cyber and IT Security Services

Description

These services are concerned with applying “safeguards to preserve the confidentiality, integrity, availability, intended use and value of electronically stored, processed or transmitted information” (Policy on Government Security, Operational Security Standard— Management of Information Technology Security).

Budgetary Financial Resources (dollars)
2015–16 Planned Spending 2015–16 Actual Spending (authorities used)* 2015–16 Difference (actual minus planned)
78,942,786 112,889,830 33,947,044

* These figures are net of respendable revenues

Human Resources (FTEs)
2015–16
Planned
2015–16
Actual
2015–16 Difference
(actual minus planned)
489 400 (89)
Performance Results
Expected Results Performance Indicators Targets Actual Results
The value, confidentiality, integrity and availability of electronically-stored, processed or transmitted data and information within and across the Government of Canada and externally with Canadians is safeguarded and preserved. Percentage of time the Internal Credential Management application is available 99.5% 100%
Percentage of time the External Credential Management and Secure Key Concierge applications are available 99.8% 99.98%
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