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Office of the Taxpayers' Ombudsman

https://www.canada.ca/en/taxpayers-ombudsman.html

Jul 17, 2019 ...Office of the Taxpayers' Ombudsman The Office of the Taxpayers' Ombudsman (OTO) works to enhance the Canada Revenue Agency's (CRA) accountability in its service to, and treatment of, taxpayers through independent and objective reviews of service-related complaints and systemic issues. We operate at arm's length from the Canada Revenue Agency. Follow

The Office of the Taxpayers' Ombudsman is 10 years old!

https://www.canada.ca/en/taxpayers-ombudsman/corporate/about-us/the-office-of-the-taxpayers-ombudsman-is-10-years-old.html

Aug 8, 2018 ...The Office of the Taxpayers' Ombudsman is 10 years old! Video: The Office of the Taxpayers' Ombudsman is 10 years old! Video: The Office of the Taxpayers' Ombudsman is 10 years old! Transcript On February 21st 2008, the OTO opened its doors! Since day one, our mission is to increase awareness about taxpayer service rights, resolve individual complaints

Contact us - The Office of the Taxpayers' Ombudsman's General Enquiries

https://www.canada.ca/en/taxpayers-ombudsman/corporate/general-enquiries.html

Oct 3, 2016 ...Contact us Before you submit a complaint to the Taxpayers' Ombudsman, please read our Submit a Complaint section. General Enquiries Office hours: 8:15 a.m. to 4:30 p.m. (Eastern Time) Monday to Friday (except holidays) Office/mailing address: Office of the Taxpayers' Ombudsman 600-150 Slater Street Ottawa, Ontario K1A 1K3 Canada Telephone: +1-866-586-3839

Questions and answers about the Office of the Taxpayers’ Ombudsman and its role

https://www.canada.ca/en/taxpayers-ombudsman/corporate/additional-resources/questions-answers-office-taxpayers-ombudsman-role.html

Oct 2, 2014 ...Questions and answers about the Office of the TaxpayersOmbudsman and its role Expand all Collapse all 1. What is an ombudsman? An ombudsman is a person appointed to look into complaints addressed to an organization. An ombudsman is an independent and objective party who does not take sides with either the person who is complaining or the organization

Office of the Taxpayers' Ombudsman biannual review of the Canada Revenue Agency's training videos

https://www.canada.ca/en/taxpayers-ombudsman/programs/reports-publications/memoranda-minister/office-taxpayers-ombudsman-biannual-review-canada-revenue-agencys-training-videos.html

Feb 23, 2017 ...Office of the Taxpayers' Ombudsman biannual review of the Canada Revenue Agency's training videos September 30, 2016 The Office of the TaxpayersOmbudsman has conducted its biannual review of whether the Canada Revenue Agency (CRA) considers the Taxpayer Bill of Rights in its policies and procedures for purchasing or producing training videos related

Statement by the Taxpayers’ Ombudsman on the appointment of the Chief Service Officer of the Canada Revenue Agency

https://www.canada.ca/en/taxpayers-ombudsman/corporate/about-us/statements/statement-by-the-taxpayers-ombudsman-on-the-appointment-of-the-chief-service-officer-of-the-canada-revenue-agency.html

Oct 29, 2018 ...Statement by the TaxpayersOmbudsman on the appointment of the Chief Service Officer of the Canada Revenue Agency Ottawa, Ontario October 29, 2018 Today, TaxpayersOmbudsman Ms. Sherra Profit, issued the following statement about the Minister of National Revenue’s appointment of the Canada Revenue Agency’s new Chief Service Officer: “I am pleased to have

Annual Report 2017-2018

https://www.canada.ca/en/taxpayers-ombudsman/programs/reports-publications/annual-reports/annual-report-2017-2018.html

Dec 11, 2018 ... is committed to explaining how we conduct our business with small businesses. Message from the Taxpayers' Ombudsman I am pleased to present the Annual Report of the Office of the TaxpayersOmbudsman, showcasing the work of my Office during the 2017-2018 fiscal year (April 1, 2017 to March 31, 2018). Improving the Service You Receive In my role as TaxpayersOmbudsman

Systemic Examination into the Canada Revenue Agency’s Delays in Processing T1 Income Tax and Benefit Returns and Adjustments

https://www.canada.ca/en/taxpayers-ombudsman/programs/reports-publications/opened-systemic-examinations/systemic-examination-into-the-canada-revenue-agency-s-delays-in-processing-t1-income-tax-and-benefit-returns-and-adjustments.html

Apr 26, 2019 ...Systemic Examination into the Canada Revenue Agency’s Delays in Processing T1 Income Tax and Benefit Returns and Adjustments March 21, 2019 SUMMARY The Office of the TaxpayersOmbudsman (OTO) is opening a systemic examination into service issues arising from the Canada Revenue Agency’s (CRA) delays in processing T1 income tax and benefit returns and T1

Annual Report 2016-2017

https://www.canada.ca/en/taxpayers-ombudsman/programs/reports-publications/annual-reports/annual-report-2016-2017.html

Nov 22, 2017 ... with the international ombudsman community Modernizing our web presence Improving the corporate environment How to contact us Other formats Available in PDF About ordering Help with multiple formats Office of the TaxpayersOmbudsman 600-150 Slater Street, Ottawa, ON K1A 1K3 Tel: 613-946-2310 | Toll-free: 1-866-586-3839 Fax: 613-941-6319 | Toll-free: 1-866-586-3855 © Minister

Annual report / Office of the Taxpayers' Ombudsman. : Rv6E-PDF - Government of Canada Publications

http://www.publications.gc.ca/site/eng/9.505966/publication.html

Apr 3, 2013 ...Annual report / Office of the Taxpayers' Ombudsman. : Rv6E-PDF Provides an overview of the activities and operations for the fiscal year. The TaxpayersOmbudsman ensures that taxpayers and benefit recipients get the professional service and fair treatment they are entitled to from the Canada Revenue Agency. Permanent link to this Catalogue record: http

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