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Strengthening the marketplace through a Consumer Protection Framework for consumer online reviews - Consumer policy research database - Office of Consumer Affairs (OCA) - Consumer issues - Innovation, Science and Economic Development Canada

http://www.ic.gc.ca/app/oca/crd/dcmnt.do?id=4781&lang=eng

...Strengthening the marketplace through a Consumer Protection Framework for consumer online reviews Author Howard J. Deane Organization Consumers Council of Canada (CCC) Published 2016 Summary Consumers Council of Canada's research outlines harms to consumers from misleading, fraudulent, inauthentic and inappropriate reviews, what consumers can do to protect

Fertilizer Program Regulatory Modernization - Canadian Food Inspection Agency

https://www.inspection.gc.ca/plants/fertilizers/regulatory-modernization/eng/1490851506920/1490851535765

Dec 14, 2018 ...Fertilizer Program Regulatory Modernization The Canadian Food Inspection Agency (CFIA) is undertaking a review of its regulations for food safety, plant and animal health to improve their consistency, reduce their complexity and strengthen consumer protection. As part of a multi-year, structured and comprehensive review of its regulatory frameworks

Identity Theft: The Need For Better Consumer Protection - Consumer policy research database - Office of Consumer Affairs (OCA) - Consumer issues - Innovation, Science and Economic Development Canada

http://www.ic.gc.ca/app/oca/crd/dcmnt.do?id=1603&lang=eng

...Identity Theft: The Need For Better Consumer Protection Author Philippa Lawson, John Lawford Organization Public Interest Advocacy Centre (PIAC) Published 2003 Summary This study was undertaken in order to gain a better understanding of the identity theft problem, to assess its severity from the consumer perspective, and to make policy recommendations

Consumer protection rights in Canada in the context of electronic commerce - Consumer policy research database - Office of Consumer Affairs (OCA) - Consumer issues - Innovation, Science and Economic Development Canada

http://www.ic.gc.ca/app/oca/crd/dcmnt.do?id=44&lang=eng

...Consumer protection rights in Canada in the context of electronic commerce Author Roger Tassé, O.C., Q.C., Kathleen Lemieux, Organization Office of Consumer Affairs Published 1999 Summary The growth of electronic commerce to the benefit of both business and consumers is, in important respects, dependent upon the adequacy of the rules and principles

Industry Review: The Operations of External Complaints Bodies

https://www.canada.ca/en/financial-consumer-agency/programs/research/operations-external-complaints-bodies.html

Feb 19, 2020 ... Executive summary External complaints bodies (ECBs) deal with consumer complaints about banking services and products, and are an important element of the financial consumer protections put in place by the federal government. ECBs are required to operate and handle consumer complaints in a manner that is timely, accessible, accountable, impartial and independent

Online payments: rights and responsibilities

https://www.canada.ca/en/financial-consumer-agency/services/rights-responsibilities/rights-banking/online-payments.html

Oct 16, 2019 ...Online payments: rights and responsibilities From: Financial Consumer Agency of Canada Canada’s banks have agreed to be bound by a voluntary code of conduct that offers consumers some protection for online payments. Under this code, Canadian banks agree to apply the principles and provisions of the Canadian Code of Practice for Consumer Debit Card Services

Remarks by Lucie Tedesco, FCAC Commissioner and Vice Chair of FinCoNet at FinCoNet Annual General Meeting, Seminar on Financial Consumer Protection

https://www.canada.ca/en/news/archive/2014/11/remarks-lucie-tedesco-fcac-commissioner-vice-chair-finconet-finconet-annual-general-meeting-seminar-financial-consumer-protection.html

Nov 5, 2014 ...Remarks by Lucie Tedesco, FCAC Commissioner and Vice Chair of FinCoNet at FinCoNet Annual General Meeting, Seminar on Financial Consumer Protection Speech October 29, 2014, Shanghai, People’s Republic of China Check against delivery Canada’s journey in financial supervision: Top lessons learned Good morning and hello again. There’s a funny cartoon that goes

Online Consumer Protection: a Study on Regulatory Jurisdiction in Canada - Consumer policy research database - Office of Consumer Affairs (OCA) - Consumer issues - Innovation, Science and Economic Development Canada

http://www.ic.gc.ca/app/oca/crd/dcmnt.do?id=75&lang=eng

...Online Consumer Protection: a Study on Regulatory Jurisdiction in Canada Author Roger Tassé, O.C., Q.C. Maxime Faille Organization Office of Consumer Affairs Published 2001 Summary The benefits of e-commerce, for consumers and business alike, have been oft-recognized. The public policy trend in Canada, both federally and provincially, has been to encourage

Updated Recall: HP Inc. Canada recalls Third-party Lithium-ion Batteries in Notebook Computers and Mobile Workstations

https://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/68848r-eng.php

Jan 24, 2020 ... will receive information and direction directly from HP. For more information and to determine if their product is affected, consumers may visit the HP Battery Recall website or telephone HP Inc. Canada toll-free at 1-888-202-4320 from 8:00 a.m. to 7:00 p.m. CST Monday to Friday Consumers may view the release by Mexico's Consumer Protection Federal Agency (PROFECO

Report on best practices in financial consumer protection / presented to the Minister of Finance ; Commissioner of the Financial Consumer Agency of Canada.: FC5-54/2018E-PDF - Government of Canada Publications

http://publications.gc.ca/site/eng/9.856913/publication.html

Apr 3, 2013 ...Report on best practices in financial consumer protection / presented to the Minister of Finance ; Commissioner of the Financial Consumer Agency of Canada.: FC5-54/2018E-PDF "This Report is in response to a request from the Minister of Finance that the Financial Consumer Agency of Canada (FCAC) engage with provincial and territorial regulators and other key

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