Taxpayers invited to discuss CRA service issues with the Ombudsman

To mark the 10th anniversary of her Office, the Taxpayers’ Ombudsman, Sherra Profit, is launching a series of taxpayer Town Halls.

The first Town Hall will be held in Ottawa where the Ombudsman will provide information on taxpayers’ rights and discuss with taxpayers about Canada Revenue Agency (CRA) service issues.

The event will take place on: 

                      Tuesday, September 11, 2018
                      6:00 p.m. –7:00 p.m. (French language session)
                      7:30 p.m. – 8:30 p.m. (English language session)
                      RA Centre, Courtside B
                      2451 Riverside Drive
                      Ottawa, ON K1H 7X7
                      Free parking is available 

The event is free but space is limited, we therefore require pre-registration by email at or by telephone at 613-946-2974.

Don’t live in the Ottawa region and would like to attend a Taxpayers’ Ombudsman Town Hall? Add your name to our special invite list to receive an invite when there’s a Town Hall in your town!

Simply can’t make it? Take a few minutes to give your CRA service feedback through our convenient online form, by email at or by telephone at 1-866-586-3839.

Operating at arm’s length from the CRA, the Office of the Taxpayers’ Ombudsman works to enhance the CRA’s accountability in its service to, and treatment of, taxpayers and benefit recipients through independent and objective examinations of service-related issues.

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