Contact Industrial Alliance
Industrial Alliance is the administrator of the Public Service Management Insurance Plan (PSMIP)
You can contact Industrial Alliance Monday to Friday, 8am to 5pm Eastern Standard Time.
Dedicated line for PSMIP: 1-800-830-1255
Industrial Alliance general line: 1-877-422-6487
As per the instructions on the Public Service Management Insurance Plan forms, completed forms can be mailed to Industrial Alliance at the address below.
Industrial Alliance Insurance and Financial Services Inc.
Group Life and Disability Claims Department (PSMIP)
522 University Avenue
For information on appeals for the Public Service Management Insurance Plan, refer to the Member Booklet under “Can I appeal the decision of the Insurer?” section.
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