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2018 Public Service Employee Survey questionnaire

From Treasury Board of Canada Secretariat

  • My Job

    Q1. I get the training I need to do my job.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q2. My job is a good fit with my interests.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q3. My job is a good fit with my skills.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q4. I have support at work to balance my work and personal life.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q5. I get a sense of satisfaction from my work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q6. I receive meaningful recognition for work well done.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q7. I have clear work objectives.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q8. I know how my work contributes to the achievement of my department’s or agency’s goals.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q9. Overall, I feel valued at work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q10. I am proud of the work that I do.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q11. I have opportunities to provide input into decisions that affect my work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q12. I am encouraged to be innovative or to take initiative in my work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q13. I have support at work to provide a high level of service.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q14. Overall, I like my job.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q15. I can complete my assigned workload during my regular working hours.

    1. Always/ Almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never/ Almost never
    6. Don’t know
    7. Not applicable

    Q16a. I feel that the quality of my work suffers because of constantly changing priorities

    1. Always/ Almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never/ Almost never
    6. Don’t know
    7. Not applicable

    Q16b. I feel that the quality of my work suffers because of lack of stability in my department or agency.

    1. Always/ Almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never/ Almost never
    6. Don’t know
    7. Not applicable

    Q16c. I feel that the quality of my work suffers because of too many approval stages.

    1. Always/ Almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never/ Almost never
    6. Don’t know
    7. Not applicable

    Q16d. I feel that the quality of my work suffers because of unreasonable deadlines.

    1. Always/ Almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never/ Almost never
    6. Don’t know
    7. Not applicable

    Q16e. I feel that the quality of my work suffers because of having to do the same or more work, but with fewer resources.

    1. Always/ Almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never/ Almost never
    6. Don’t know
    7. Not applicable

    Q16f. I feel that the quality of my work suffers because of high staff turnover.

    1. Always/ Almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never/ Almost never
    6. Don’t know
    7. Not applicable

    Q16g. I feel that the quality of my work suffers because of overly complicated or unnecessary business processes.

    1. Always/ Almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never/ Almost never
    6. Don’t know
    7. Not applicable
  • My Work Unit

    Q17. I am satisfied with how interpersonal issues are resolved in my work unit.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q18. In my work unit, every individual is accepted as an equal member of the team.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q19. In my work unit, unsatisfactory employee performance is managed effectively.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q20. In my work unit, individuals behave in a respectful manner.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q21. The people I work with value my ideas and opinions.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • My Immediate Supervisor

    Q22. I receive useful feedback from my immediate supervisor on my job performance.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q23. I can count on my immediate supervisor to keep his or her promises.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q24. My immediate supervisor keeps me informed about the issues affecting my work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q25. My immediate supervisor seems to care about me as a person.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q26. I am satisfied with the quality of supervision I receive.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q27. Are you a supervisor?

    1. Yes
    2. No
  • Senior Management

    Q28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q29. Senior managers in my department or agency lead by example in ethical behavior.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q30. I have confidence in the senior management of my department or agency.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q31. Senior management in my department or agency makes effective and timely decisions.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q32. Essential information flows effectively from senior management to staff.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • My Organization (Department or Agency)

    Q33. My department or agency does a good job of communicating its vision, mission and goals.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q35. My department or agency does a good job of promoting values and ethics in the workplace.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q37. My department or agency does a good job of supporting employee career development.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q39. I feel I would be supported by my department or agency if I proposed a new idea.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q40. My department or agency implements activities and practices that support a diverse workplace.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q42. Overall, my department or agency treats me with respect.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q43. I would recommend my department or agency as a great place to work.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q44. I am satisfied with my department or agency.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Mobility and Retention

    Q46. Do you intend to leave your current position in the next two years?

    1. Yes
    2. No
    3. Not sure

    Q47. Please indicate your reason for leaving.

    1. To retire
    2. To pursue another position within my department or agency
    3. To pursue a position in another department or agency
    4. To pursue a position outside the federal public service
    5. End of my term, casual or student employment
    6. Other
  • Harassment

    Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

    Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

    Q48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

    1. Yes
    2. No

    Q49. From whom did you experience harassment on the job? (Mark all that apply.)

    1. Co-workers
    2. Individuals with authority over me
    3. Individuals working for me
    4. Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
    5. Individuals from other departments or agencies
    6. Members of the public (individuals or organizations)
    7. Other

    Q50. Please indicate the nature of the harassment you experienced. (Mark all that apply.)

    1. Aggressive behaviour
    2. Excessive control
    3. Being excluded or being ignored
    4. Humiliation
    5. Interference with work / withholding resources
    6. Offensive remark
    7. Personal attack
    8. Physical violence
    9. Sexual comment / gesture
    10. Threat
    11. Unfair treatment
    12. Yelling or shouting
    13. Other

    Q51. What action(s) did you take to address the harassment you experienced? (Mark all that apply.)

    1. I discussed the matter with my supervisor or a senior manager.
    2. I discussed the matter with the person(s) from whom I experienced the harassment.
    3. I contacted a human resources advisor in my department or agency.
    4. I contacted my union representative.
    5. I used an informal conflict resolution process.
    6. I filed a grievance or formal complaint.
    7. I resolved the matter informally on my own.
    8. Other
    9. I took no action.

    Q52. Why did you not file a grievance or formal complaint about the harassment you experienced? (Mark all that apply.)

    1. The issue was resolved.
    2. I did not think the incident was serious enough.
    3. The behaviour stopped.
    4. The individual apologized.
    5. Management intervened.
    6. The individual left or changed jobs.
    7. I changed jobs.
    8. I did not know what to do, where to go or whom to ask.
    9. I was too distraught.
    10. I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
    11. I was advised against filing a complaint.
    12. I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
    13. Someone threatened me.
    14. I did not believe it would make a difference.
    15. I intend to file a grievance or a formal complaint but I have not done so yet. .
    16. Other

    Q53. I am satisfied with how matters related to harassment are resolved in my department or agency.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q54. My department or agency works hard to create a workplace that prevents harassment.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Discrimination

    Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

    Q55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

    1. Yes
    2. No

    Q56. From whom did you experience discrimination on the job? (Mark all that apply.)

    1. Co-workers
    2. Individuals with authority over me
    3. Individuals working for me
    4. Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
    5. Individuals from other departments or agencies
    6. Members of the public (individuals or organizations)
    7. Other

    Q57. Please indicate the type of discrimination you experienced. (Mark all that apply.)

    1. Race
    2. National or ethnic origin
    3. Colour
    4. Religion
    5. Age
    6. Sex
    7. Sexual orientation
    8. Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
    9. Marital status
    10. Family status
    11. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
    12. Disability
    13. Pardoned conviction or suspended record
    14. Other

    Q58. What action(s) did you take to address the discrimination you experienced? (Mark all that apply.)

    1. I discussed the matter with my supervisor or a senior manager.
    2. I discussed the matter with the person(s) from whom I experienced the discrimination.
    3. I contacted a human resources advisor in my department or agency.
    4. I contacted my union representative.
    5. I used an informal conflict resolution process.
    6. I filed a grievance or formal complaint.
    7. I resolved the matter informally on my own.
    8. Other
    9. I took no action.

    Q59. Why did you not file a grievance or a formal complaint about the discrimination you experienced? (Mark all that apply.)

    1. The issue was resolved.
    2. I did not think the incident was serious enough.
    3. The behaviour stopped.
    4. The individual apologized.
    5. Management intervened.
    6. The individual left or changed jobs.
    7. I changed jobs.
    8. I did not know what to do, where to go or whom to ask.
    9. I was too distraught.
    10. I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
    11. I was advised against filing a complaint.
    12. I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
    13. Someone threatened me.
    14. I did not believe it would make a difference.
    15. I intend to file a grievance or a formal complaint but I have not done so yet..
    16. Other

    Q60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q61. My department or agency works hard to create a workplace that prevents discrimination.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Stress and Well-Being

    Q62a. Overall, to what extent do the following factors cause you stress at work?

    Pay or other compensation-related issues

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62b. Overall, to what extent do the following factors cause you stress at work?

    Heavy workload

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62c. Overall, to what extent do the following factors cause you stress at work?

    Unreasonable deadlines

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62d. Overall, to what extent do the following factors cause you stress at work?

    Not enough employees to do the work

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62e. Overall, to what extent do the following factors cause you stress at work?

    Overtime or long work hours

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62f. Overall, to what extent do the following factors cause you stress at work?

    Balancing work and personal life

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62g. Overall, to what extent do the following factors cause you stress at work?

    Lack of control or input in decision-making

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62h. Overall, to what extent do the following factors cause you stress at work?

    Competing or constantly changing priorities

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62i. Overall, to what extent do the following factors cause you stress at work?

    Lack of clear expectations

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62j. Overall, to what extent do the following factors cause you stress at work?

    Information overload

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62k. Overall, to what extent do the following factors cause you stress at work?

    Physical work environment

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62l. Overall, to what extent do the following factors cause you stress at work?

    Accessibility or accommodation issues

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62m. Overall, to what extent do the following factors cause you stress at work?

    Harassment or discrimination

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62n. Overall, to what extent do the following factors cause you stress at work?

    Issue(s) with my co-worker(s)

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62o. Overall, to what extent do the following factors cause you stress at work?

    Issue(s) with individual(s) with authority over me

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62p. Overall, to what extent do the following factors cause you stress at work?

    Issue(s) with individual(s) working for me

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62q. Overall, to what extent do the following factors cause you stress at work?

    Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62r. Overall, to what extent do the following factors cause you stress at work?

    Lack of job security

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q62s. Overall, to what extent do the following factors cause you stress at work?

    Personal issues

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q63. Overall, my level of work-related stress is…

    1. Very low
    2. Low
    3. Moderate
    4. High
    5. Very high
    6. Don’t know
    7. Not applicable

    Q64. After my workday, I feel emotionally drained.

    1. Always/ Almost always
    2. Often
    3. Sometimes
    4. Rarely
    5. Never/ Almost never
    6. Don’t know
    7. Not applicable

    Q65. My department or agency does a good job of raising awareness of mental health in the workplace.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q66. I would describe my workplace as being psychologically healthy.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable
  • Compensation

    Q67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable

    Q68. Please indicate which of the following pay or other compensation issues you have experienced. (Mark all that apply.)

    1. Missing regular pay
    2. Underpayment of regular pay
    3. Overpayment of regular pay
    4. Incorrect or missing acting pay, overtime pay or other related extra duty pay
    5. Incorrect or missing pay relating to a disability, maternity, or parental leave
    6. Incorrect or missing retroactive pay
    7. Other

    Q69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

    Q70. Have all your pay or other compensation issues been resolved?

    1. Yes
    2. No

    Q71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

    1. Strongly agree
    2. Somewhat agree
    3. Neither agree nor disagree
    4. Somewhat disagree
    5. Strongly disagree
    6. Don’t know
    7. Not applicable

    Q73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position within your organization or the federal public service?

    1. Not at all
    2. To a small extent
    3. To a moderate extent
    4. To a large extent
    5. To a very large extent
    6. Don’t know
    7. Not applicable
  • General Information

    The following questions ask for general information that will be used to better understand the survey results. To ensure confidentiality, please be advised that your responses will be grouped with those of other respondents in your department or agency. Individual responses and results for very small groups are never published or shared with government departments or agencies.

    Q74. For which department or agency are you currently working?

    Q75. In which organizational unit are you currently working?

    Q76. Are you currently a shift worker?

    1. Yes
    2. No

    Q77. What is your current employee status?

    1. Indeterminate (permanent)
    2. Seasonal
    3. Term
    4. Casual
    5. Student
    6. Contracted via a temporary help services agency
    7. Governor in council appointee
    8. Other (e.g., minister’s exempt staff)

    Q78a. Please indicate your occupational group.

    1. AB
    2. AC
    3. AD (NFB)
    4. AD (NRC)
    5. AG
    6. AI
    7. AO
    8. AP-FIN
    9. AP-VFM
    10. AR
    11. AS
    12. AS (NFB)
    13. ASG
    14. AU
    15. BI
    16. CH
    17. CIASC
    18. CIEXC
    19. CIPTC
    20. CISPC
    21. CM
    22. CO
    23. CR
    24. CS
    25. CX
    26. DA
    27. DD
    28. DE
    29. DE (NFB)
    30. DM
    31. DS
    32. DX
    33. EC
    34. ED
    35. EG
    36. EL
    37. EN
    38. ES
    39. EU
    40. EX
    41. EXPCX
    42. FB
    43. FI
    44. FO
    45. FR
    46. FS
    47. GL
    48. GR
    49. GR-EX
    50. GS
    51. GT
    52. HP
    53. HR
    54. HR/RH (CRA)
    55. HS
    56. IM
    57. IN
    58. IS
    59. ITS/LA
    60. LC
    61. LI
    62. LIB (NRC)
    63. LP
    64. LS
    65. MA
    66. MD
    67. MG
    68. MGT (CNSC)
    69. MGT (NRC)
    70. MT
    71. NB
    72. ND
    73. NU
    74. OE
    75. OM
    76. OP
    77. OP (NFB)
    78. OP (NRC)
    79. PC
    80. PE
    81. PG
    82. PH
    83. PI
    84. PM
    85. PM-MCO
    86. PO-IMA
    87. PO-TCO
    88. PR
    89. PS
    90. PX/AAG/AG
    91. PY
    92. RCO
    93. RE
    94. REG
    95. REX
    96. RLE
    97. RO
    98. RO (NRC)
    99. SC
    100. SE
    101. SG
    102. SI
    103. SO
    104. SP (CRA)
    105. SP (NFB)
    106. SR
    107. SR (CFIA)
    108. ST
    109. SW
    110. TC
    111. TI
    112. TO
    113. TR
    114. UNI
    115. UT
    116. VM
    117. WP
    118. Other

    Q78b. Please indicate yourlevel.

    1. 00
    2. 01
    3. 02
    4. 03
    5. 04
    6. 05
    7. 06
    8. 07
    9. 08
    10. 09
    11. 10
    12. 11
    13. 12
    14. 13
    15. 14
    16. 15
    17. 16
    18. 17
    19. 18
    20. 19
    21. 20
    22. Don’t Know

    Q79. With which of the following communities do you most closely identify in relation to your current job?

    1. Client contact centre
    2. Health care practitioners
    3. Federal regulators
    4. Compliance, inspection and enforcement
    5. Communications or public affairs
    6. Access to information and privacy
    7. Security
    8. Science and technology
    9. Library services
    10. Legal services
    11. Administration and operations
    12. Human resources
    13. Financial management
    14. Procurement
    15. Real property
    16. Materiel management
    17. Information management
    18. Information technology
    19. Internal audit
    20. Evaluation
    21. Data sciences
    22. Policy
    23. Project management
    24. Other services to the public
    25. None of the above

    Q80. In total, how many years have you been working in the federal public service?

    1. Less than one year

    If one or more years, please indicate the number of years.

    Q81. In total, how many years have you been working in your current department or agency?

    1. Less than one year

    If one or more years, please indicate the number of years.

    Q82. What is your first official language?

    1. English
    2. French

    Q83. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

    1. Yes
    2. No

    Q84. In which province or territory do you work?

    1. National Capital Region
    2. Ontario (excluding National Capital Region)
    3. Quebec (excluding National Capital Region)
    4. Northwest Territories
    5. Nunavut
    6. Yukon
    7. British Columbia
    8. Alberta
    9. Saskatchewan
    10. Manitoba 
    11. New Brunswick
    12. Nova Scotia
    13. Prince Edward Island
    14. Newfoundland and Labrador
    15. Outside Canada

    Q85. What is your age group?

    1. 24 years and under
    2. 25 to 29 years
    3. 30 to 34 years
    4. 35 to 39 years
    5. 40 to 44 years
    6. 45 to 49 years
    7. 50 to 54 years
    8. 55 to 59 years
    9. 60 years and over

    Q86. What is your gender?

    1. Male
    2. Female
    3. Or please specify

    Q87. Are you an Aboriginal person?

    1. Yes
    2. No

    Q88. Are you a person with a disability?

    1. Yes
    2. No

    Q89. Are you a member of a visible minority group?

    1. Yes
    2. No

    Q90. What is you sexual orientation?

    1. Heterosexual
    2. Gay or lesbian
    3. Bisexual
    4. Or please specify:
    5. I prefer not to answer this question.

    Q91. Have you ever served in the Canadian military?

    1. Yes
    2. No

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