The public service journey by the numbers
Public Service Journey by the Numbers
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Job fit
The right people in the right jobs
- 80% job matches interests, stable since 2014
- 84% job matches skills, stable since 2014
- 85% of employees who joined the public service in the last three years like their job
| Community | Skills | Interests |
|---|---|---|
| Administration and operations | 80% | 75% |
| Compliance, inspection and enforcement | 83% | 78% |
| Information technology | 84% | 82% |
| Client contact centre | 77% | 71% |
| Science and technology | 89% | 88% |
Training and development
Support received at work
- 70%, up since 2014
The results are even more positive amongst newer employees. Over 75% say they are satisfied with their training.
Career development
- 53% of employees feel their career development is supported
- 49% of mid to late career employees feel their career development is supported
Footnote 1Engagement index: 72
Performance and promotion
Career support
- Low support for innovation: Only 57% of employees are comfortable proposing new ideas
- 73% receive useful feedback from their supervisor on their job performance
- Promotion: Only 48% of employees feel they can be promoted
| Community | Percentage |
|---|---|
| Administration and operations | 50% |
| Compliance, inspection and enforcement | 46% |
| Information technology | 48% |
| Client contact centre | 50% |
| Science and technology | 44% |
Retention and retirement
Intent to leave current position
- 27% in 2018, 26% in 2017
Reasons for leaving
- To pursue another position within their department or agency (33%)
- To pursue a position in another department or agency (30%)
- To retire (17%)
- End of their term, casual, or student employment (8%)
- To pursue a position outside of the public service (6%)
Occupational groups on the move
- AS (33%)
- EX (44%)
- EC (37%)
Leadership
How important is senior leadership?
Strong leadership is linked to higher levels of:
- Respect
- Trust
- Worth
These factors are related to greater satisfaction with the organization and increased willingness to recommend the organization to others
Empowerment
Footnote 1Empowerment index: 67
What’s standing in the way?
- Too many approvals
- Same work – fewer resources
- Overly complex processes
Results
What types of organizations score higher?
- Small organizations perform better than larger ones across almost all themes measured in the survey
- Consistently lower scores across all categories for organizations with security/military mandates
Workplace wellness
Workplace well-being
Index: 61
- Environment
- Awareness
- Stress
Harassment and discrimination
- 15% experienced harassment
- 8% experienced discrimination
Inclusion
Index: 77
- Equal
- Valued
- Accepted
- Respectful
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