Question number concordance with past surveys

2017 Public Service Employee Survey – Question number concordance (2017 Public Service Employee Annual Survey and 2014, 2011, 2008 Public Service Employee Surveys)

Public Service Employee Survey Questions

Question Number

2017 PSES

2017 PSEAS

2014 PSES

2011 PSES

2008 PSES

I have the materials and equipment I need to do my job.

1

N/A

1

1

1

The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

2

N/A

2

2

2

When I prepare written materials, including emails, I feel free to use the official language of my choice.

3

N/A

3

3

3

My physical environment (e.g., office, workspace) is suitable for my job requirements.

4

N/A

4

29

N/A

I get the training I need to do my job.

5

N/A

5

20

17

My job is a good fit with my interests.

6

N/A

6

4

4

My job is a good fit with my skills.

7

N/A

7

19

16

I have the information, training and equipment I need to ensure my health and safety at work.

8

N/A

8

N/A

N/A

I have support at work to balance my work and personal life.

9

5

9

5

N/A

I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

10

N/A

10

6

7

I get a sense of satisfaction from my work.

11

N/A

11

8

9

I receive meaningful recognition for work well done.

12

N/A

12

9

N/A

I have clear work objectives.table 1 note *

13

N/A

N/A

N/A

N/A

I know how my work contributes to the achievement of my department’s or agency’s goals.

14

N/A

13

10

10

Overall, I feel valued at work.table 1 note *

15

N/A

N/A

N/A

N/A

I am proud of the work that I do.

16

N/A

15

14

N/A

I have opportunities to provide input into decisions that affect my work.

17

N/A

16

15

N/A

I am encouraged to be innovative or to take initiative in my work.

18

3

17

N/A

N/A

I have support at work to provide a high level of service.

19

N/A

18

28

N/A

Overall, I like my job.

20

7

19

7

8

I can complete my assigned workload during my regular working hours.

21

N/A

20

17

13

I feel that the quality of my work suffers because of... constantly changing priorities.

22a

N/A

21a

18a

14a

I feel that the quality of my work suffers because of... lack of stability in my department or agency.

22b

N/A

21b.

18b

14b

I feel that the quality of my work suffers because of... too many approval stages.

22c

N/A

21c

18c

14c

I feel that the quality of my work suffers because of... unreasonable deadlines.

22d

N/A

21d

18d

14d

I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

22e

N/A

21e

18e

14e

I feel that the quality of my work suffers because of... high staff turnover.

22f

N/A

21f

18f

14f

I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

22g

N/A

21g

N/A

N/A

During meetings in my work unit, I feel free to use the official language of my choice.

23

N/A

23

25

27

I am satisfied with how interpersonal issues are resolved in my work unit.

24

N/A

24

N/A

N/A

In my work unit, every individual is accepted as an equal member of the team.

25

N/A

25

N/A

N/A

In my work unit, I believe that we hire people who can do the job.

26

N/A

26

35

43

In my work unit, the process of selecting a person for a position is done fairly.

27

N/A

27

36

44

In my work unit, unsatisfactory employee performance is managed effectively.

28

N/A

28

N/A

N/A

In my work unit, individuals behave in a respectful manner.

29

N/A

29

N/A

N/A

I receive useful feedback from my immediate supervisor on my job performance.

30

N/A

30

30

33

I can count on my immediate supervisor to keep his or her promises.

31

N/A

31

31

34

My immediate supervisor keeps me informed about the issues affecting my work.

32

N/A

32

32

35

When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

33

N/A

33

33

36

Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

34

N/A

35

13

N/A

My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.table 1 note *

35

8

N/A

N/A

N/A

My immediate supervisor seems to care about me as a person.table 1 note *

36

9

N/A

N/A

N/A

I am satisfied with the quality of supervision I receive.

37

N/A

36

 

N/A

Are you a supervisor?

38

23

37

57

85

I receive the support I need from senior management to address unsatisfactory performance issues in my work unit.

39

N/A

38

N/A

N/A

Senior managers in my department or agency lead by example in ethical behaviour.

40

N/A

39

42

N/A

I have confidence in the senior management of my department or agency.

41

N/A

40

44

52

Senior management in my department or agency makes effective and timely decisions.

42

N/A

41

45

53

I believe that senior management will try to resolve concerns raised in this survey.

43

N/A

42

46

54

Essential information flows effectively from senior management to staff.

44

N/A

43

47

57

My department or agency does a good job of communicating its vision, mission and goals.

45

N/A

45

37

N/A

Employees in my department or agency carry out their duties in the public ’s interest.

46

N/A

47

39

N/A

If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

47

N/A

48

40

49

Discussions about values and ethics occur in my workplace.

48

N/A

49

41

N/A

I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

49

N/A

50

43

N/A

During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

50

N/A

51

N/A

N/A

The training offered by my department or agency is available in the official language of my choice.

51

N/A

52

21

18

My department or agency does a good job of supporting employee career development.

52

N/A

53

22

20

I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

53

N/A

54

23

22

I feel I would be supported by my department or agency if I proposed a new idea.table 1 note *

54

N/A

N/A

N/A

N/A

My department or agency implements activities and practices
that support a diverse workplace.
(A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex,  sexual orientation, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.)

55

1

55

N/A

N/A

I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

56

N/A

56

48

N/A

Overall, my department or agency treats me with respect.

57

2

57

49

58

I would recommend my department or agency as a great place to work.

58

N/A

58

51

N/A

I am satisfied with my department or agency.

59

6

59

52

60

I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

60

N/A

60

53

61

Do you intend to leave your current position in the next two years?

61

N/A

61

54

N/A

Please indicate your reason for leaving. (Mark one only.)

62

N/A

62

55

N/A

Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

63

14

63

N/A

N/A

From whom did you experience harassment on the job? (Mark all that apply.) 

64

15

64

N/A

N/A

Please indicate the nature of the harassment you experienced. (Mark all that apply.)

65

N/A

65

N/A

N/A

What action(s) did you take to address the harassment you experienced? (Mark all that apply)

66

N/A

66

N/A

N/A

Why did you not file a grievance or formal complaint about the harassment you experienced? 
(Mark all that apply.)

67

N/A

67

N/A

N/A

Did the harassment you experienced occur while you were an employee of your current department or agency?table 1 note *

68

N/A

N/A

N/A

N/A

I am satisfied with how matters related to harassment are resolved in my department or agency. 

69

N/A

68

N/A

N/A

My department or agency works hard to create a workplace that prevents harassment.

70

N/A

69

61

N/A

I am familiar with the provisions of my collective agreement.

71

N/A

70

62

67

The union-management consultation process has been effective in addressing issues in my workplace.

72

N/A

71

63

N/A

My immediate supervisor understands and respects the provisions of my collective agreement.

73

N/A

72

64

68

Senior managers respect the provisions of my collective agreement.

74

N/A

73

65

51

Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

75

16

74

N/A

N/A

From whom did you experience discrimination on the job? (Mark all that apply.) 

76

17

75

N/A

N/A

Please indicate the type of discrimination you experienced. (Mark all that apply.)

77

N/A

76

N/A

N/A

What action(s) did you take to address the discrimination you experienced? (Mark all that apply)

78

N/A

77

N/A

N/A

Why did you not file a grievance or a formal complaint about the discrimination you experienced?  (Mark all that apply.) 

79

N/A

78

N/A

N/A

Did the discrimination you experienced occur while you were an employee of your current department or agency?table 1 note *

80

N/A

N/A

N/A

N/A

I am satisfied with how matters related to discrimination are resolved in my department or agency.

81

N/A

79

N/A

N/A

My department or agency works hard to create a workplace that prevents discrimination.

82

N/A

80

69

N/A

Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issuestable 1 note *

83a

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Heavy workloadtable 1 note *

83b

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlinestable 1 note *

83c

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the worktable 1 note *

83d

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Overtime or long work hourstable 1 note *

83e

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Balancing work and personal lifetable 1 note *

83f

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-makingtable 1 note *

83g

N/A

N/A

N/A

N/A

Competing or constantly changing prioritiestable 1 note *

83h

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Lack of clear expectationstable 1 note *

83i

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Information overloadtable 1 note *

83j

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Physical work environmenttable 1 note *

83k

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Harassment or discriminationtable 1 note *

83l

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)table 1 note *

83m

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over metable 1 note *

83n

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for metable 1 note *

83o

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)table 1 note *

83p

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Lack of job securitytable 1 note *

83q

N/A

N/A

N/A

N/A

Overall, to what extent do the following factors cause you stress at work? Personal issuestable 1 note *

83r

N/A

N/A

N/A

N/A

Overall, my level of work-related stress is…table 1 note *

84

12

N/A

N/A

N/A

After my workday, I feel emotionally drained.table 1 note *

85

13

N/A

N/A

N/A

My department or agency does a good job of raising awareness of mental health in the workplace.table 1 note *

86

11

N/A

N/A

N/A

I would describe my workplace as being psychologically healthy.
(A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.)table 1 note *

87

10

N/A

N/A

N/A

Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

88

N/A

81

N/A

N/A

Were any measures taken to accommodate your needs?

89

N/A

82

N/A

N/A

I am satisfied with the measures that were taken to accommodate my needs.

90

N/A

83

N/A

N/A

To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?table 1 note *

91

N/A

N/A

N/A

N/A

Please indicate which of the following pay or other compensation issues you have experienced: (Mark all that apply.)table 1 note *

92

N/A

N/A

N/A

N/A

Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s)?table 1 note *

93

N/A

N/A

N/A

N/A

I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.table 1 note *

94

N/A

N/A

N/A

N/A

I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.table 1 note *

95

N/A

N/A

N/A

N/A

Department/Agency

96,97

18

84

72

79

In which organizational unit are you currently working? (Please select your unit from the organizational unit list included.)

98

N/A

85

73

80

Are you currently a shift worker?

99

N/A

86

74

81

Do you work full-time or part-time?

100

N/A

87

76

83

Do you currently work according to any of the following flexible working arrangements?
(Mark all that apply.)

101

26

88

75

82

What is your current employee status?

102

19

89

84

91

Please indicate your occupational group.

103a

20

90

80

88a

Please indicate your level.

103b

21

91

81

88b

With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

104

22

92

N/A

N/A

In total, how many years have you been working in the federal public service?

105

24

93

83

87

In total, how many years have you been working in your current department or agency?

106

25

94

N/A

N/A

What is your first official language?

107

27

95

85

92

What are the language requirements of your position?

108

N/A

96

86

93

Do you occupy a position in which you provide services directly to the public as a regular part of your job?

109

N/A

97

87

94

In what official language(s) do you provide services to the public?

110

N/A

98

88

95

In which province or territory do you work? (Mark one only.)

111

28

99

89

96

Do you work in one of the following designated bilingual areas of Quebec or Ontario?

112

N/A

100

N/A

N/A

What is your age group?

113

29

101

91

98

What is your gender?table 1 note **

114

30

102

92

99

What is the highest level of education you have ever completed?

115

N/A

103

93

100

Are you an Aboriginal person?

116

31

104

94

102

Are you a person with a disability?

117

32

105

95

103

Are you a member of a visible minority group?

118

33

106

96

105

Have you ever served in the Canadian military?table 1 note *

119

34

N/A

N/A

N/A

Table 1 Notes

Table 1 Note 1

New question in 2017

Return to table 1 note * referrer

Table 1 Note 2

Question modified since 2014 PSES

Return to table 1 note ** referrer

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