Digital Government Community Awards 2022: categories
Judy Booth Award for Excellence in Access to Information and Privacy
This award recognizes an individual for outstanding achievement in access to information and privacy (ATIP) in the Government of Canada.
Criteria
- Supports the continued growth and improvement of colleagues in the ATIP community.
- Demonstrates a passion for privacy and transparency issues.
- Innovates to improve a digital or in‑person ATIP service.
Excellence in Building Services for the Users
This award recognizes an individual or group for outstanding achievement in internal or external service delivery that is designed in collaboration with and for users.
Criteria
- Involves users who have a specific need and problem to solve.
- Engages users in the design process for client-facing services through online or in‑person collaboration tools, facilitated workshops or other outreach activities.
- Develops a prototype and conducts ongoing testing with users, which guides the design and further develops the service.
- Validates, through frequent direct interactions with users, the alignment between users’ needs and the new service. A feedback loop of user information feeds continuous improvements.
- Adjusts the service’s workflow, processes and policies to help design similar user‑focused services.
Excellence in Enterprise Results
This award recognizes an individual or group for outstanding achievement in advancing enterprise-wide digital priorities, as well as service or product development that can benefit the larger Government of Canada community.
Criteria
- Secures investments to support easy-to-use, reliable, modern and secure IT systems, networks or infrastructure.
- Develops or improves a useful and accessible process, product or service in a way that allows others to follow suit easily, thereby reducing costs and effort.
- Works in the open to create a trustworthy tool or approach that can be used immediately enterprise‑wide, setting the stage for others to build on the work.
Excellence in Diversity, Accessibility, Equity and Inclusion
This award recognizes an individual or group for outstanding achievement in strengthening diversity, accessibility, equity and inclusion in the Government of Canada community (including users).
Criteria
- Quality (diversity, accessibility, equity and inclusion): Builds from the start so that previously implemented components do not need to be reworked for quality issues. Is a constant part of iterating and improving frequently and designing with users, throughout the service design process.
- When designing with users, the individual identifies a wide variety of users with a wide variety of needs to ensure that quality standards are met or exceeded.
- The individual works to increase transparency and intersectionality in order to address potential biases of computational and human decisions.
- The individual reviews and implements legislative changes, regulations and policies that address cultural, linguistic, geographical, accessibility, technological, socioeconomics.
Excellence in Innovation
This award recognizes an individual or group for outstanding achievement in encouraging an openness to create, reducing the risk of experimentation, and increasing the upsides of failure in an innovative environment.
Criteria
- Takes a tolerant approach, which may involve both technical changes (for example, different testing methodologies, product that is built to be highly testable) and cultural changes (for example, a shift away from a culture of blame to a culture of learning from failure).
- Embeds intelligent risk taking and iteration delivery in the fibre of the organization as a strategic capability that must be built and continually fostered (such as an innovation roadmap that supports the culture change).
- Risk is spread across a longer timeframe and multiple iterations of product delivery, creating opportunities to adjust product features if initial assumptions prove incorrect or strategic as opportunities arise.
- Sharing openly throughout the service, product or solution so that lessons learned can be shared with others through a sharing culture (including blameless post-mortems, fail and tell, and so on).
Excellence in Open Government
This award recognizes an individual or group for outstanding achievement in open government through sharing evidence and research, and through making decisions openly; by making all non-sensitive data, information, and new code developed in delivery of services open to the outside world for sharing and reuse under an open licence; or by publishing open-source code across organizations or with the public.
Criteria
- Makes services more transparent.
- Increases trust in government.
- Increases collaboration among government departments and with external partners.
- Fosters understanding of government processes and services.
- Creates an ecosystem that promotes innovation, contributes to open standards and solutions, expands its vendor pool, and increases access to digital services.
- Encourages innovation in the use of government data and information throughout the Government of Canada and in non-governmental organizations in order to improve service delivery for Canadians.
Excellence in Product Management
This award recognizes a group that has shifted its approach from project management to product management. The team is responsive to user feedback and to changing market conditions. It encourages fluidity and mid-course adjustment and does not tie all budgeting and staffing decisions to an initial project plan.
Criteria
- Is a cross-functional team that works with stakeholders to create a shared vision.
- Uses research and design principles to identify the underlying problem.
- Navigates complex demands from multiple stakeholders.
- Uses an iterative design approach to test prototypes or drafts, gathers and incorporates feedback.
- Uses agile practices to inspect and reprioritize work.
- Works in the open and shares lessons learned, work in progress, code and research with other workstreams and organizations.
- Delivers, in both official languages, an accessible product or solution that meets the need or solves the problem.
Excellence in Security and Privacy
This award recognizes an individual or group for outstanding achievement in security and privacy management practices, for the benefit of the organization; contributing to improving the overall Government of Canada situational awareness, privacy, and security posture.
Criteria
- Promotes frictionless security and privacy controls and processes.
- Increases the government’s capacity to respond quickly to security or privacy risks.
- Considers security and privacy throughout the service design process.
- Has automated security checks and privacy protections, including role-based access, and audit functions.
- Has procedures and processes in place to respond quickly to security or privacy breaches or incidents.
- Works with the principles of the Strengthening Privacy for the Digital Age and respects the guidelines proposed in Modernizing Canada’s Privacy Act.
Outstanding Digital Leadership Award
This award recognizes an individual for outstanding achievement in developing creative approaches to securing strategic alliances with key internal and external partners, empowering staff to support the digital vision and achieve results in accelerating the adoption of digital government.
Criteria
- Breaks down seemingly impossible complex tasks into simple, workable solutions that a self‑organized team can implement.
- Builds an environment where people take ownership and accountability by experimenting and innovating.
- Ensures that staff have access to the tools, training and technologies they need, energizes teams and inspires them to work together toward an inclusive vision.
- Is adaptable, handles pressure and constant change well to make decisions with ability and agility.
The Anja van Beek Throop Hidden Gem Award
This award recognizes achievement by an individual in a supporting role who has played an important part in helping their team succeed. Nominated by their team.
Criteria
- Takes a systemic view of an event, provides value‑added advice, and anticipates gaps.
- Takes responsibility for the administrative underpinnings in a dedicated, professional manner, and is always looking for opportunities to assist both management and staff, often on top of their regular duties.
- Understands the group’s dynamics and adapts to each member’s needs.
- Takes initiative to help the team in problem-solving, and often works behind the scenes to ensure a productive and happy workplace.
Excellence in Application Modernization
This award recognizes a group that has made significant achievements to modernize applications, address technical debt, and support the GC Digital Vision.
Criteria
- Addresses and reduces technical debt over time.
- Takes a risk-based approach to mitigating cybersecurity threats.
- Successfully migrated a legacy application, or components of one, to a cloud environment.
- Uses modern IT development practices such as DevOps and is exemplified by measures such as a high frequency of deployments.
- Uses open-source software components and contributes to open-source initiatives that their initiative leveraged, where possible.
Excellence in Data and Information Stewardship
Data and information stewardship is essential to improving service design and delivery, enhancing decision-making and making government transparent. This award recognizes an individual or group for outstanding achievement in data and information collection, management and use for business outcomes.
Criteria
- Ensures that data and information is clean, reusable and managed responsibly so that it can support decision-making and reduce duplication of effort.
- Improves data and information quality or processes to enhance decision-making, operations or service delivery.
- Promotes data and information use for innovative new solutions with horizontal partners.
- Maximizes the release of open data and information and openly develops and documents data practices (unless there are legitimate privacy or security risks, or ownership considerations).
- Collaborates with stakeholders to manages data and information for the benefit of the users and to meet program, policy or service needs (for example, processes, policies, and workflow owners) and in accordance with the Digital Standards.
- Promotes the integrated governance of data and information to create a unified view of service, information, data and IT in the organization.
- Treats data and information as strategic assets:
- defines clear accountabilities for stewardship and use
- optimizes data and information quality
- promotes ethical and trusted practices
- fosters design for openness and transparency
- safeguards privacy and security
- Designs, develops or implements a solution that leverages data to enhance business outcomes (for example, uses innovative technologies such as artificial intelligence, machine learning or robotic processing automation).
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