Cyber Security of Government Networks and Systems

Gaps exist in the federal government's approach to defending against cyber security threats
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Report metadata

Tabling date:
Audited entities:
Communications Security Establishment Canada
Shared Services Canada
Treasury Board of Canada Secretariat
Report type
Auditor General reports

At a glance

Overall, we concluded that the federal government had tools in place to protect and defend government networks and systems from cyber threats; however, there were significant gaps in cyber security services, monitoring, and response during active attacks. As cyber attacks become more sophisticated, pervasive, and harmful, the federal government must continually bolster its defences.

The responsibility for protecting government information technology (IT) systems and operations is shared by the Treasury Board of Canada Secretariat, Communications Security Establishment Canada, and Shared Services Canada. The organizations work together and with departments and agencies to prevent data theft and limit disruptions to systems that deliver programs and services to Canadians. However, not all federal organizations were subject to the same security policies, which resulted in the inconsistent use of available cyber security services. Gaps in cyber security defences undermine the government’s ability to protect critical information and manage cyber security risks.

Protecting federal networks and systems also requires the government to analyze the potential vulnerabilities of all government devices, including laptops, smartphones, and servers. Our audit found that Shared Services Canada and Communications Security Establishment Canada did not have a comprehensive, up-to-date inventory of all government IT assets. In 2017, Shared Services Canada began developing a cyber security project designed to provide a complete view of government devices, but the project had not been completed. Without up-to-date IT information across all departments and agencies, the federal government risks not being aware of—let alone being able to quickly respond to—changing cyber security challenges.

We also found that the coordination among the 3 organizations was insufficient during active attacks. For example, a lack of information sharing delayed the government’s response to a significant cyber attack in January 2024, allowing the attacker prolonged access to personal information. At the time of our audit, an initiative to set up a cyber security collaboration platform and incident case management tool had not received funding.

Key facts and findings

  • From April 2023 through March 2024, Communications Security Establishment Canada’s network-based sensors blocked about 2.4 trillion suspicious cyber security events, which ranged from simple network scans to sophisticated cyber attacks.
  • From October 2023 through September 2024, Shared Services Canada’s secure Enterprise Internet Service blocked about 6.6 trillion suspicious cyber security events.
  • In June 2024, Shared Services Canada put the Security Information and Event Management project on hold. This initiative aimed to identify suspicious cyber security events and trigger automated responses to cyber attacks if detected.
  • Budget 2024 provided the Treasury Board of Canada Secretariat $11.1 million over 3 years to lead the implementation of a cyber security strategy. We found this strategy, launched in May 2024, to be sound and comprehensive.

Why we did this audit

  • As cyber attacks become more sophisticated, frequent, and damaging, the federal government’s defences must continually evolve to successfully protect its networks and systems, including sensitive information and Canadians’ personal information stored within them.
  • Having a sound and comprehensive cyber security strategy focusing on the federal government is important for managing cyber security risks.
  • Gaps in the cyber security of government networks and systems as well as delays in responding to cyber attacks increase the likelihood that these cyber attacks may succeed, resulting in the theft of personal or sensitive information and in damage to IT systems. In turn, this can affect the delivery of programs and services to Canadians.

Highlights of our recommendations

  • Shared Services Canada, in collaboration with Communications Security Establishment Canada, should develop a clear action plan with defined criteria and a timeline to develop a Security Information and Event Management application that addresses the existing gaps in cyber security monitoring.
  • Shared Services Canada should ensure that it has an up‑to‑date central inventory of networks and systems across federal organizations it services and a process to manage devices that need to be patched, updated, maintained, or replaced.
  • The Treasury Board of Canada Secretariat, Communications Security Establishment Canada, and Shared Services Canada should re‑evaluate their cyber security incident management practices to enable the better coordination and timely sharing of required critical information when responding to cyber attacks affecting federal organizations.

Exhibit highlights

Infographics

As cyber attacks become more sophisticated, frequent, and damaging, the federal government’s defences must continually evolve to successfully protect its systems, networks, and Canadians’ personal information stored within them.

Page details

2026-02-25