Empowering Excellence
Newsletter | Fall 2025 | 6th edition
Second language testing: Efficient customer service
Delays? They're a thing of the past! Our oral language tests now meet the 15 calendar-day service standard.
Human resources and managers are more effective thanks to self-service: test takers book their own test dates, for a more streamlined process and fewer cancellations.
The experience of test takers is simplified. They make their own accommodation requests directly in the Candidate Assessment Tool and manage their language test profiles.
Less waiting, more autonomy: everyone wins.
88.3% of test takers say our assessments give them a fair chance to demonstrate their abilities
92% of departments and agencies are satisfied with the candidate assessment services provided by the Public Service Commission of Canada
Priority Entitlements Program: Automated and simplified
The program is simplifying its operations. We've modified our service model, making it more effective for our clients. We've streamlined our process, which has accelerated clearance requests and candidate referrals. We're implementing iterative changes to modernize and simplify the Priority Information Management System. This project includes automating requests, digitizing information, and improving communications and reporting within the system to better support program users, including departments, agencies and persons with a priority entitlement.
Need to better understand priority entitlements or the selection of employees for retention or layoff?
To learn more, watch these 2 Human Resources Council SmartShop videos, presented by the Public Service Commission of Canada:
You can also visit the Human Resources Council GCXchange page for more information.
Tailored counselling and coaching for executives
Our specialists offer confidential and inclusive services to executives and managers to support them during workforce adjustment, among other services. We also offer support for career planning and exploration, leadership development and executive interview preparation.
Specific Name Referral Pilot Project
The Specific Name Referral Pilot, launched as part of the Federal Student Work Experience Program, has moved into Phase 3, with 35 participating departments and agencies. In an uncertain environment, hiring students remains a vital investment in the future of your organization, one that is inexpensive and highly flexible. This pilot makes recruitment faster and simpler. Initial observations indicate a residual risk related to favouritism in student recruitment. For this reason, an information session will be held this fall.
Spotlight on the priority talent pool
With the priority talent pool, managers can fill positions quickly, without having to launch a staffing process. By using it as their first hiring solution, managers can find candidates who are available, have the essential qualifications and meet the employment conditions for the jobs they want to staff. Looking to recruit? Simply contact your human resources team to access the pool.
More recruitment support: We have recently launched a pilot project, Pathway to Mobility, with one department; if it’s a success, we’ll expand it.