Plan your visit

Find more information about parking, street closures, public transit, shuttle schedules and much more to help you make the most of your visit.

On this page

• Ottawa Visitor Centre
• Opening hours
• Fees
• Universal accessibility
• Sno-Bus
• Street closures
• Paid parking
• Hotels and restaurants
• Lost children
• Lost and found
• First aid

Ottawa Visitor Centre

Opening hours

Opening hours are indicated on the Winterlude sites web page.

Note that schedules may vary according to the activity.

Where applicable, the activity schedule is indicated in the calendar of events.

Fees

Access to Winterlude sites is free. Many events are free of charge while others have a fee. Events that have a fee will contain the text Paid event before the event's title on the calendar of events.

Universal accessibility

Sparks Street

• Toilets: Universally accessible portable toilets are available on site.
• Parking: A limited number of accessible parking spaces ($) are available in paid parking lots around the area.

Snowflake Kingdom (northern part of Jacques-Cartier Park)

• Toilets: Universally accessible portable toilets are available.

Note: Access may be difficult depending on weather conditions, as the site is covered by natural and compacted snow.

Sno-Bus

Enjoy a free shuttle ride to Winterlude activities. View the schedule and hop on!

Street closures

Plan your trip by consulting the complete list of street closures during Winterlude.

Paid parking

During Winterlude you can park at these locations:

• National Arts Centre (NAC)
• Rideau Centre
• World Exchange Plaza
• Ottawa City Hall and other parking lots operated by the City of Ottawa

Hotels and restaurants

Looking for a place to stay and eat during Winterlude? Consult the section hotels and restaurants for options near Winterlude activities.

Lost children

Lost children services are available at these locations:

• northern part of Jacques-Cartier Park (during park hours)
• 191 Sparks Street, between O’Connor and Bank Street (depending on programming)

Lost and found

Lost and found boxes are kept at Winterlude information kiosks at the following locations:

• Snowflake Kingdom — northern part of Jacques-Cartier Park
• Sparks Street — between Metcalfe Street and O’Connor Street

Still haven't found what you’ve lost? You’d like to return something you’ve found? Contact the Volunteer Centre by phone at 819-956-2626 or by email at benevoles-volunteer@pch.gc.ca.

First aid

First aid services are available at the northern part of Jacques-Cartier Park and at 191 Sparks Street.