While you are in Canada’s Capital Region 

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Ottawa Visitor Centre

In collaboration with Ottawa Tourism, in-person information services are now available at the new Ottawa Visitor Centre, located at 54 Elgin Street in Ottawa.

We’ve joined forces to welcome you and help you make the most of your visit to Canada's Capital Region. Connect with our team for more information.

Contact us

Hours
Daily from 9 am to 5 pm
Adress
54 Elgin Street, Ottawa
Telephone
613-236-0044
Email
infoservices@pch.gc.ca

Capital Ambassadors

Our Capital Ambassadors provide engaging interpretation of historic buildings, monuments and landscape. Visitors are encouraged to speak with them and ask questions about Canada’s Capital Region.

Where
  • National War Memorial
  • Parliament Hill
  • Confederation Boulevard
When
  • Late-May to Labour Day

Free guided tours of Parliament Hill

From July 2 until September 7

Discover the history of Canada, as well as its buildings, monuments and national symbols on Parliament Hill. Tours last approximately 45 minutes and follow an accessible route. All our programs and services are offered in both French and English.

For more information, please contact us:

by phone 613-236-0044
by email at infoservices@pch.gc.ca.

Please note that guided tours may be cancelled at any time.

Schedule: 11 am, 2 pm and 3 pm.

Parking (paid)

  • The World Exchange Plaza, located at 45 O’Connor Street, is the nearest underground parking to the Ottawa Visitor Centre. The entrances are on Metcalfe and Queen streets.
  • Parking restrictions are strictly enforced at all times.

Wayfinding and discovery tools

Make the most of your visit with tools designed to help you navigate and explore Canada’s Capital Region.

Tear-off map

Get a tear-off map to explore Ottawa-Gatineau's main sights and navigate the city effortlessly.

Self-guiding booklet

Pick up your copy of Discover the Heart of the Capital and choose from several routes to explore the region at your own pace.

Xplorers program

Become capital Xplorers and create lasting family memories. Ask our guides at the National War Memorial or on Parliament Hill for your activity booklet, and collect your reward once you've completed the challenges.

Discover the heart of Canada's Capital Region by visiting Confederation Boulevard, the Capital's ceremonial route.

Along this route, visitors will find a variety of wayfinding and interpretation panels located at major sites, viewpoints and lookouts.

These include:

  • bronze models at key points of interest along Confederation Boulevard.
  • maps of the region displayed on information columns.
Children and an information officer look at the Centennial flame on Parliament Hill.

School visits

Explore Canada's Capital Region through a range of services and activities for school groups visiting the Ottawa-Gatineau area. Contact us for more information about our programs and to plan your class field trip.

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2026-04-20