While you are in Canada’s Capital Region 

Capital Information Kiosk closed until further notice

Due to COVID-19, the Capital Information Kiosk is closed to the public until further notice for your health and safety.

Information regarding Canada’s Capital Region is still available through our information officers by email at PCH.kiosqueinfodelacapitale-capitalinfokiosk.PCH@canada.ca.

Thank you for your understanding.

Capital Information Kiosk

90 Wellington Street
Ottawa ON

Hours
Daily, 9 am to 5 pm

Closed on:

  • December 24
  • December 25
  • December 26
  • January 1

*December 31: Open 9 am to 2 pm

Telephone hours
Weekdays: 9 am to 5 pm

Telephone
Toll free: 1-844-878-8333

Email
pch.kic-cik.pch@canada.ca

Capital Information Kiosk

Start your visit at the Capital Information Kiosk, Canada’s Capital Region’s main information centre ! You'll find a complete range of services and tools to help you plan your visit to Ottawa and Gatineau.

Keep your smartphone and a pair of ear buds handy while you visit because you will come across Decoding Art QR-codes which are available at some of the most popular monuments and public art pieces.

You will find information and orientation tools as well as various interpretation panels about key capital sites, views and vistas installed along Confederation Boulevard.

To pick up a copy of a regional tourism guide, maps, and brochures visit the Capital Information Kiosk located directly across from Parliament Hill (90 Wellington Street, Ottawa). Our information officers look forward to welcoming you.

We wish you an excellent stay in Canada’s Capital Region!

Parking

  • The World Exchange Plaza, located at 45 O’Connor Street, is the nearest underground parking to the Capital Information Kiosk. The entrances are on Metcalfe and Queen streets.
  • Parking restrictions are strictly enforced at all times. However, free parking is available on weekends.

Roving Information Officers

Let us come to you! We have roving information officers at key tourist areas in downtown Ottawa and Gatineau who are ready to help you. They’re easy to spot: look for the neon blue jersey with the white question mark on the back.

Roving information officers will spark your curiosity with their captivating interpretations of historic buildings, monuments, and landscape. Test their knowledge by asking them any questions you may have about Canada’s Capital Region. Each officer is equipped with an electronic tablet and is ready to provide information, orientation and interpretation services.

Where:

  • National War Memorial
  • Parliament Hill
  • Confederation Boulevard (Elgin, Wellington Street and Mackenzie Avenue in Ottawa; Boulevard des Allumettières in Gatineau)

When:

Mid-May to Labour Day

Wayfinding and discovery tools

Go to the heart of Canada’s capital by visiting Confederation Boulevard, the capital’s ceremonial and discovery route. You’ll find many interpretive tools along this route, including:

  • bronze three-dimensional map models at key points along Confederation Boulevard; and
  • info-map columns at intervals along the route.
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