Canadian Heritage accessibility feedback form

If you want to provide feedback in American Sign Language (ASL), you can view the ASL version of this page. You can use Video Relay Service (ASL or langue des signes québécoise) or call our TTY at 1-888-997-3123 to provide feedback.

Please refrain from including any personal or sensitive information about yourself or others when submitting your feedback.

• If you wish to remain fully anonymous, do not fill out section 6 of the questionnaire below. Note we will not be able to follow up with you but will still report on how we have handled that feedback.
• If you wish to remain anonymous but receive a follow-up, you may fill out section 6. Note that we will not share your name or email with anyone.

Privacy statement

The collection of personal information is authorized by sections 7(1)(a) and 70 of the Accessible Canada Act. This personal information is collected by the Accessibility Office to comply with the Accessible Canada Act by creating a mechanism to collect feedback and be able to respond back to the individual and acknowledge that their feedback has been collected and how it was handled. Collection and use of this personal information is in accordance with the Privacy Act. The mechanism is used to collect feedback internally and externally on our Accessibility Plan, future progress reports, as well as accessibility and barriers to accessibility within the work carried out in each department. The personal information collected is described in Personal Information Bank PSU 938 – Outreach Activities and will be retained for 7 years. Under the Privacy Act you have the right of access to, and correction of, your personal information. To exercise either of these rights, contact Canadian Heritage’s Access to Information and Privacy (ATIP) Coordinator. If you are not satisfied with Canadian Heritage’s response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner of Canada by email or by telephone at 1-800-282-1376.