Annex A: Flexible Work Arrangements – Criteria for Telework and On-Site Work
This criteria has been developed as a guide to provide direction for conversations between employees and their supervisors/managers regarding Flexible Work Arrangements (FWAs). Decisions taken under the interim guidance may need to be reviewed and potentially revised to comply with any forthcoming long-term guidance, directions, or changes. Additionally, each L1 has the authority to identify their own criteria, timelines, and approach to these arrangements based on operational requirements.
This tool is consistent with DND’s commitment to physical and mental health, safety, operational requirements, and diversity and inclusion principles. As such, every employee’s unique circumstances must be considered, even if they are outside the scope of this guide, in order to ensure a healthy and safe work environment for all DND employees. It is also important to acknowledge that members of equity deserving groups tend to experience workplace discrimination disproportionately, and further considerations and conversations may inform decisions that lead to a more equitable workplace for all.
Managers must also ensure that workplaces are inclusive and allow employees who fall in the groups protected by the Canadian Human Rights Act to participate fully by removing barriers, preventing or reducing discrimination, and engaging in the duty to accommodate.
If you have any questions or wish to seek further assistance, please contact the Future of Work positional mailbox at p-otg.futureofwork@intern.mil.ca.
Task |
Operational Category |
|---|---|
IT onboarding (e.g., PKI card and laptop issuance) or computer hardware troubleshooting that cannot be done remotely. |
On-Site Requirement |
Occupational Health and Safety responsibilities (e.g., building authority, building emergency, and evacuation). |
On-Site Requirement |
Access to secure on-site networks, facilities, or the secure transmission of documents. |
On-Site Requirement |
Client and representative meetings that must be done securely and on-site. Examples include:
|
On-Site Requirement |
Access to protected/classified documents categorized as Protected C and above. |
On-Site Requirement |
Physical storage of documents. |
On-Site Requirement |
Access to on-site software or mechanical equipment. In line with the following guidelines established by TBS: |
On-Site Requirement |
Engaging in in-person client services (e.g., external or internal front line services). These activities include:
|
On-Site Requirement |
Physical mail services, physical transmission of files, facility management. |
On-Site Requirement |
Travel for work (major domestic or international or a combination of both). |
On-Site Requirement |
Access to strong and dependable broadband that is not available at the designated telework location. |
On-Site Requirement |
Training for complex issues or that requires a high level of interactivity. |
On-Site Advantage |
Interpersonal communication that involves handling conflicts/sensitive issues or where non-verbal cues are essential. |
On-Site Advantage |
Recognition activities, events, celebrations and team building. |
On-Site Advantage |
Team projects that require a high level of management oversight or interdependence. |
On-Site Advantage |
Onboarding of new hires or existing employees that requires a high level of interactivity. |
On-Site Advantage |
Collaboration with others on time sensitive tasks or complex projects. |
On-Site Advantage* |
Interpersonal communication that involves building relationships, strengthening connections, and networking. |
On-Site Advantage* |
Brainstorming, collaboration, and group creativity. |
On-Site Advantage* |
Information monitoring, gathering, and analyzing (e.g., reading, research, data analysis, writing, advising). |
Telework |
Computer-based transactional or administrative tasks (e.g., emailing, scheduling meetings, data entry, file management, web/multimedia development). |
Telework |
Clerical duties such as answering phones, scheduling appointments, sending faxes or e-filing documents. |
Telework |
Operational communication (e.g., sharing functional information and objective data, coordinating efforts and planning among employees) which can effectively be done via e-mail or virtual meeting. |
Telework |
| * = pending employee work styles, the teams’ goals, and the desired outputs, these tasks may be better suited for telework rather than on-site. | |
Page details
- Date modified: