Defence Team News Interview with MCpl McNeil and Sgt Michael Burrell on Maintainer, the new CP-140 Maintenance Inspection app.

Video / May 27, 2022

Transcript

(SVH) Plan Qulliq, the innovation lead of the Royal Canadian Force recently announced a performance trial for a new CP-140 maintenance inspection app called MAINTAINER. Plan Qulliq is the engine behind the RCAF evolution towards a modern, agile and efficient air force. The MAINTAINER app performance trial is currently underway at 14th Maintenance Squadron at 14th Wing Greenwood. Today, we are joined by MAINTAINER's designer and lead programmer, Master Corporal Jason McNeil and MAINTAINER application manager, Sergeant Michael Burrell. Can you tell us about the app's main functionality and who within the CAF will be using it?

(JM) MAINTAINER is a web-based application that's used to plan and sequence maintenance events for schedule periodic inspections. It's designed to take the tasks and arrange them in a way that creates the most efficient schedule possible. It's currently being trialled on the CP-140, here at 14th Air Maintenance Squadron. And depending on the success of the trial, the Air Maintenance branch may choose to roll it out to other fleets.

(SVH) What is the objective of this trial?

(MB) The objective of this trial is to validate MAINTAINER on the CP-140 Aurora, its efficiency and that it is consistent with how we carry out periodic inspections.

(SVH) How will this app help to streamline maintenance tasks for your technicians?

(MB) Our goal is to maximize productivity. MAINTAINER, in conjunction with hangar Wi-Fi, and the Techs signing out a smartphone or tablet, allows the Techs to go straight to the workplace with that tablet or their smartphone. It allows them to search up what task they have to do or sign off the task that they have to do and they never have to leave their workspace.

(SVH) What were some of the challenges in designing such a comprehensive app?

(JM) The first challenge we faced was getting the data we needed to support the sequencing of inspection events without adding extra burden to the technicians workload. The second thing we needed to do was to shift the mind's app from traditional aircraft maintenance reporting and sequencing techniques into a new modern software driven platform. And finally, we needed to take those designs and put them in front of real users, here at the squadron, performing aircraft maintenance, and then correct assumptions we made that weren't working out the way we thought they would.

(SVH) Thank you for taking the time to chat with us today.

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